keithmichaels plc Reviews 

Gary Hamilton, Keith Michaels Sales Manager, was very helpful and addressed our concerns when we rang him re the increase on this year's vehicle insurance policy. He promptly took those concerns to the underwriter and was able to broker a considerably better deal for us.
This was excellent service and Keith Michaels is recommend. A very positive experience. Thank you.

Great service, always looked after me and the family and not always the cheapest but much better customer service than online coy or call centres

Great service, Gary called me back outside their normal office hours to do my change of car which had to be done the same day. Always top service from Gary and Jason too.

Service quite simply beyond expectations, which for insurance is really saying something. Highly recommend.

Called this morning based on the online reviews which were very positive. Call was answered within good time and I was promptly asked name and age. I replied, I was then asked which vehicle I was looking to insure, I replied a defender. I was then told “ we do not offer cover for these vehicles as they are the most stolen car in the UK” the call ended there.

I have to add not really what I expected.

Excellent service, as ever, from Jeremy. It is clear that Keith Michaels is staffed by true enthusiasts who share our passion and take the time to consider each request for cover on its merits. A personalized approach you won’t get from mainstream insurers.

Efficient, courteous and thorough - what I hope to have in my insurance provider.

Been with Keith Michaels for 4 years now and they never let me down , best quotes, best customer service, and made my transition from an Audi RS4 to an Audi RS6 so simple , best insurance around

Has to be 5 stars very easy to set up a modified car insurance policy at a great price documents arrived swiftly
Person I spoke to was helpful and knowledgeable

An excellent, prompt response, as always.

We have used Gary Moulson at Keith Michaels for over 24 years now - he has always given the best advise/cover to us and we can't recommend highly enough. He goes above and beyond to be helpful - and our tuned/modified/oddball cars have never been a problem to insure.

Great experience, thanks Mark B. This was a stressful experience having somehow managed to accumulate nine penalty points in less than six months. there’s a first for me!. However Mark managed to take it in his stride and obviously has a lot of experience. Your service standards are excellent. Quick and efficient. No fuss. did an AI search for trustworthy efficient and economic broker. You guys came out top. No big surprise. Cheers Richard.

My broker Christian is a true professional. Straight talking, super efficient and competitive. Stayed with them for years because even when comparing on sites they remain the most competitive and with the personal touch an added bonus. 100% recommend

Annie responded within minutes as she always does. Helpful and my request was completed extremely quickly and efficiently.

Phoned and spoke to Jeremy who was very helpful and managed to help get me insured on a modified policy with my Tesla Model 3 Performance. Many other insurers weren’t able to help but Keith Michaels were able too. Would highly recommend.

Always helpful, efficient and speedy, everything that you would want from your Broker

Patrick Connolly has been an absolute star (five stars, indeed) over the many years I’ve dealt with him. Knowledgeable, courteous, efficient and highly professional. I can highly recommend Patrick and Keith Michaels in general.

My query was dealt with promptly and efficiently.

No long wait time to talk to someone.
Easy to deal with, friendly and helpful.
Highly recommend

Been with these guys for around 10 years now, never disappointed. Easy to make policy adjustments and can always able to get through on the phone no matter what time of day.