Kenny's Carpet One - Carmel, NY Reviews 

152
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Sal was knowledgeable and thorough. We covered all aspects of our needs and had very good satisfaction that we did our due diligence homework. Estimation of material need was extremely accurate.... See more

Company replied

Rated 5 out of 5 stars

We recently had our wood floors refurbished and had a stair runner placed on entrance stairs. We were completely satisfied with every aspect of the finished product. Everyone at Kenny’s Carpet One was... See more

Company replied

Rated 5 out of 5 stars

We have an old house with wideboard floors that called for special attention. Kenny's crew did a great job of sanding, staining and repairing our old floor boards, restoring them to what they may hav... See more

Company replied

Rated 5 out of 5 stars

Another great experience from Kenny and staff! From start to finish, excellent personal customer service and the finished product looks outstanding. Thanks so much Kenny and Patty! You can count on... See more

Company details

  1. Home & Garden

Information provided by various external sources

Kenny’s Carpet One is a locally owned, family operated business that has been servicing the Putnam, Dutchess, & Westchester Counties for over 40 years! Our professionally trained sales team will help you find the perfect floor for your home or business, all while offering a truly enjoyable shopping experience. We offer all of the top name brands in carpet, laminate, hardwood, vinyl, ceramic, and window treatments. We are so confident in our ability to provide you with the best service from start to finish that if you are unhappy with your floor for any reason, Kenny will replace it for free with our Beautiful Guarantee. So come by our showroom and our staff will happily help you with all of your flooring needs. And as always, you’ll stand on our reputation.


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4.9

Excellent

TrustScore 5 out of 5

152 reviews

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4.9

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(152)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

Of the two different companies where I…

Of the two different companies where I purchased and had engineered wood floors installed in m y home, Kenny’s is head and shoulders above the first. Excellent installation, clean and neat came on time did a great job and Kenny estimated the amount of flooring needed whereby I had very little left over as opposed to boxes of wood. BTW I was charged for all that excess wood and it was hauled away as defective and I never got a refund. I would recommend Kennys to anyone.

May 2, 2018
Unprompted review
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Reply from Kenny's Carpet One - Carmel, NY

Thank you for the kind words, Rosalie! We really appreciate your recommendation and hope you enjoy your new flooring for many years to come. Thanks again.

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Rated 5 out of 5 stars

We recently had our wood floors…

We recently had our wood floors refurbished and had a stair runner placed on entrance stairs. We were completely satisfied with every aspect of the finished product. Everyone at Kenny’s Carpet One was extremely professional in helping to select color stain and carpet fabric. Every question was answered and phone call messages were returned promptly. We are thrilled with the finished product and would recommend Kenny’s, a local business, to everyone.

April 3, 2018
Unprompted review
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Reply from Kenny's Carpet One - Carmel, NY

Joanne and Nick, thanks for taking the time to leave us a review! We're so glad to hear you were very satisfied with your finished product and had a great experience with our team! We look forward to working with you again in the future and hope you enjoy your new product for many years to come! Thank you again.

Rated 5 out of 5 stars

Price was right and staff were…

Price was right and staff were excellent.

March 21, 2018
Unprompted review
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Reply from Kenny's Carpet One - Carmel, NY

Hi Ken, thanks for taking the time to leave us a review, we really appreciate it!

Rated 5 out of 5 stars

GREAT JOB!

Excellent service from the estimate to completion. On time, very knowable and professional installers. As a business owner myself I know the importance of customer service. Thank you

March 20, 2018
Unprompted review
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Reply from Kenny's Carpet One - Carmel, NY

Hello Glen, thanks for the kind words! We are so glad to hear you had a great experience with our team from start to finish! We hope you enjoy your new installation for many years to come! Thank you again.

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Rated 5 out of 5 stars

EXCEPTIONAL

Our experience with "Kenny's Carpet One" was terrific. We had originally contracted with another carpet store in Brewster who proved to be significantly less than reputable, so after that experience we contacted Kenny Hogan @ "Kenny's Carpet One" who installed carpeting and flooring in various areas of our home and it was a great experience. Kenny's installers were extremely competent, totally professional, trustworthy and immensely courteous. When you use "Kenny's Carpet One" for any carpet / flooring endeavors you will not be disappointed. Take our word for it - "you will thoroughly enjoy the experience." Maria & Russ York - Pawling, NY.

March 20, 2018
Unprompted review
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Reply from Kenny's Carpet One - Carmel, NY

Hello Maria and Russ, thanks for the kind words and for taking the time to leave us a review, we really appreciate it! We are glad to hear you had a great experience with our team, Thank you again!

Rated 5 out of 5 stars

Kenny and his staff did a terrific job

Kenny and his staff did a terrific job. He planned the job out as mine was very difficult and his installers did a fabulous job. I am delighted with the results.

January 6, 2018
Unprompted review
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Reply from Kenny's Carpet One - Carmel, NY

Thank you for the review, Donna! We are so happy to hear you had a great experience with our team. We will pass along your kind words to Kenny. We hope to work with you again in the future!

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Rated 5 out of 5 stars

Basement carpet and tile

No problems with any part of the process, from sales to install

Thanks Sal

December 12, 2017
Unprompted review
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Reply from Kenny's Carpet One - Carmel, NY

We're so happy that you enjoyed working with us, Patrick & Anne Marie. If you have any questions or need anything else please don't hesitate to let us know!

Rated 5 out of 5 stars

This old house thanks Kenny for a job well done!

We have an old house with wideboard floors that called for special attention. Kenny's crew did a great job of sanding, staining and repairing our old floor boards, restoring them to what they may have looked like
140 years ago. They were professional and careful not to damage any trim, while limiting dust to adjacent rooms. Thanks for a great job!

November 28, 2017
Unprompted review
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Reply from Kenny's Carpet One - Carmel, NY

Thank you for sharing that wonderful story with us, John. We’re so happy that you enjoyed working with us and hope that you love your restored floors for years to come!

Rated 5 out of 5 stars

Great service and quality installation

November 18, 2017
Unprompted review
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Reply from Kenny's Carpet One - Carmel, NY

Hello, Ron. We're overjoyed that you had a wonderful experience with our team. If you need anything else please don't hesitate to let us know, we look forward to working with you again!

Rated 5 out of 5 stars

Kenny's: Saving the day

Kenny's stepped into a bad situation we were experiencing and saved the day. The office staff was extremely helpful and fast with responses. The installers arrived right on time and did a professional job in record time. They are definitely the flooring company we'll stick with!

November 18, 2017
Unprompted review
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Reply from Kenny's Carpet One - Carmel, NY

Thank you so much for taking the time to leave your feedback! We are thrilled you had a pleasant experience with our staff and that we could help. It was a pleasure working with you and we look forward to working with you again in the future!

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Rated 5 out of 5 stars

Definitely recommend

Sal was great. No pressure. Explained options well. Flooring arrived when expected, was delivered when expected, and the installation was excellent.

November 17, 2017
Unprompted review
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Reply from Kenny's Carpet One - Carmel, NY

Hello, we're overjoyed that you had a wonderful experience with our team. If you need anything else please don't hesitate to let us know, we look forward to working with you again!

Rated 5 out of 5 stars

I had an excellent experience with …

I had an excellent experience with Kenny's for installation of carpeting and Levelor window treatment

November 17, 2017
Unprompted review
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Reply from Kenny's Carpet One - Carmel, NY

Thank you for sharing your wonderful experience with us, Paula. We hope you enjoy your new carpet and window treatments and please don't hesitate to let us know if you need anything else!

Rated 5 out of 5 stars

Bedroom Carpet

We shopped for a bedroom carpet to replace the old one while my dad was in Rehab from a stroke he suffered a few weeks earlier. We asked if Kenny’s Carpet One could install it before he was released. The timing only gave Kenny’s staff less then a week to install it. We found a stock remnant that was perfect for our needs.
The installation crew arrived earlier then proposed. The pleasant crew members worked effectively to install the carpet in the second floor bedroom and cleaned up when the completed the job.
The asked my mom if everything was how she wanted it before they left.
I received a text from my contact the next day to make sure everything went well and asked how my dad was and asked about this release from Rehab.
I would highly recommend Kenny’s Carpet One for all the right reasons.

November 17, 2017
Unprompted review
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Reply from Kenny's Carpet One - Carmel, NY

Thank you for sharing your wonderful experience, Dave. We appreciate the recommendation and hope to work with you again!

Rated 5 out of 5 stars

Best experience!

November 17, 2017
Unprompted review
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Reply from Kenny's Carpet One - Carmel, NY

Danielle and Scott, we're so glad that you enjoyed your experience with us. We hope you love your new flooring and please don't hesitate to contact us if you need anything else!

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Rated 5 out of 5 stars

"Can't Get No?" Yes we did . . . Hardwood and Carpet "Satisfaction"

Sal was knowledgeable and thorough. We covered all aspects of our needs and had very good satisfaction that we did our due diligence homework.
Estimation of material need was extremely accurate.
Workers were excellent, fast and trustworthy.
We are very happy with how all turned out.
Thx Kenny's
Kenny the owner even stopped by to check on things during the hardwood floor installation. We also got carpet on the stairs. Very happy.
Paul and Irene

October 13, 2017
Unprompted review
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Reply from Kenny's Carpet One - Carmel, NY

Paul and Irene, Thank you so much for taking the time to leave such a wonderful review. Our team greatly appreciates you sharing your experience and we hope you enjoy your floors for years to come!

Rated 4 out of 5 stars

They were efficient and friendly

They were efficient and friendly. Work was done and the mess cleaned up. Left our house the way we had it except we had new flooring. We felt the communication wasn't as timely as promised but the floors are beautiful.

October 8, 2017
Unprompted review
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Reply from Kenny's Carpet One - Carmel, NY

We appreciate your feedback as it helps us continue to improve our customer service. Enjoy your new floors!

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