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Rated 1 out of 5 stars

placed the order on 14th Jan, the next day I received an email saying it was out of stock. they would order the floor boards immediately and the delivery will take one week. one week later I was to... See more

Rated 5 out of 5 stars

Luke was really helpful with my order, arrived when he said and in perfect condition. Driver was super helpful unloading and really nice guy. I purchased 21 SQ MTR of the Khars Unico distressed floori... See more

Rated 5 out of 5 stars

Having placed previous orders I have always found that their service has been reliable and competitive. With respect to support, upon receipt of my last order I found one of the doors was marked! Cont... See more

Rated 5 out of 5 stars

Excellent service throughout. Always kept us informed of progress and of any supply chain issues. Also gave helpful advice on the installation of the Kahrs flooring. Will use them again. Colin Moors... See more

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4.0

Great

TrustScore 4 out of 5

878 reviews

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Rated 5 out of 5 stars

Good price and quick delivery

Good price and quick delivery. The new flooring matches my existing flooring.

I’m yet to inspect the entire pack. I will update my review if the whole pack is not as expected.

July 16, 2019
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Rated 5 out of 5 stars

Excellent service

Excellent service, next door courier delivery, had the Kahrs flooring in stock which my original flooring company took 2 weeks to arrive, highly recommend.

July 11, 2019
Unprompted review
Rated 5 out of 5 stars

Ordered Wednesday 3rd arrived Friday…

Ordered Wednesday 3rd arrived Friday 5th July
Courier that was used very helpful but I did have to accept the pallet and sort out disposal of that myself
One board out of 72 slightly damaged but not to render it unusable
Good price and although I couldn't get through on the phone for a confirmatory chat the online service was very efficient

July 8, 2019
Unprompted review
Rated 5 out of 5 stars

All the help I could ask for

All the help I could ask for, even when I get I wrong they help with making exchanges easy

Great service, will be back on next phase of my project

June 26, 2019
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Rated 4 out of 5 stars

Excellent service after a hiccup.

Excellent customer service. There was initially a problem with the quantity of flooring I needed. The manager telephoned me and a solution was sorted out. Delivery was as planned and the flooring is fine. Thoroughly recommend this company as their customer service was first rate.

April 17, 2019
Unprompted review
Rated 5 out of 5 stars

Great prices

Great prices, perfect advise and knowledge of products. I bought too much as wasn't sure if I needed extra as was relaying some old flooring mixed with new and they took the extra back no issues. very clear they said that if any was damaged then they couldn't refund it which is fair enough but they did also give me great advise on how to package it. would use again....

April 17, 2019
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Rated 5 out of 5 stars

Philipa

Great staff, Luke is very patient and happy to answer any queries as well as offer suggestions. You are kept up to date about your order and deliveries. I absolutely love my flooring and I cannot recommend this company enough.

April 12, 2019
Unprompted review
Rated 5 out of 5 stars

All good!

I ordered two batches of engineered wood, which I imagined would be a bit of a mare to deliver due to its size, weight and fragility. Kens Yard offered the best price I could find on the web too.

Delivery was fast, product in great condition and there were good comms from Kens Yard.

Overall I was really happy with using Kens Yard and would recommend it to others.

April 12, 2019
Unprompted review

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