Kentfaith DE Reviews 

589
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

I recently bought a filter pouch from K&F Concept and I´m very happy with it. The pouch feels well made, is practical, and does exactly what i need it to do. I also really like their website and... See more

Rated 5 out of 5 stars

The filters are far better than you would expect for their price. The multi-coating is especially great, under indoor light conditions, the glass can look invisible, as if the filter ring doesn't cont... See more

Rated 1 out of 5 stars

The seller operates in EU but does not conform to the EU law. Faulty item shipped, the seller refuses to make a refund and finally they said they will make a refund but two week later they have not... See more

Company replied

Rated 5 out of 5 stars

Very pleased with my polariser. Shipping was rapid, pretty much next day. The polariser itself feels well made and is remarkably slim, I've yet to try it out on a large body of water, but on testing i... See more

Company details

Written by the company

K&F Concepts bietet professionelles Fotozubehör: Kamerastative, Rucksäcke für Digitalkameras, Blitzgeräte, Mikrofone, Objektivfilter, Adapter für bessere Fotografie sowie Überwachungskameras, Jagdkameras usw.


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4.4

Excellent

TrustScore 4.5 out of 5

589 reviews

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4.4

All reviews

(589)

77 reviews in the last 12 months

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Rated 2 out of 5 stars

I ordered in Germany

I ordered in Germany, but they never mentioned that shipping would start from China. Only they said that it's going to be free shipping. We needed a lens adapter urgently, so we are in trouble. no contact number, no way to get a refund(there is even no button for that in their homepage.) and even worse, on there homepage they are saying that the shipping even started yet.

August 23, 2023
Unprompted review
Kentfaith DE logo

Reply from Kentfaith DE

Dear Valued Customer,

We sincerely apologize for any inconvenience this may have caused you. Please be assured that this is a misunderstanding.

On our page we do mention 3 ways of shipping, please refer our shipping rule here: https://www.kentfaith.de/Versand-Lieferung

and kindly please provide order ID or your email to us to find this matter to be resolved asap,thanks.
We appreciate your feedback and will continue to improve our services. We hope for your continued support.

Best Regards,
Kentfaith

Rated 5 out of 5 stars

friendly and helpful support

friendly and helpful support, that helped to solve the problem. As so often the problem was not the camera but the one behind the camera.

August 16, 2023
Unprompted review
Kentfaith DE logo

Reply from Kentfaith DE

Thanks so much for your support and your satisfaction is our permanent pursuit! We will redouble our efforts to continue providing you with better products and service.
And 10% off code: KFCS10 for your next purchase.

Rated 1 out of 5 stars

Chinese Experience

Nowhere during the purchase was it stated that the Item will come from China. It is a Chinese company, stay away

July 25, 2023
Unprompted review
Kentfaith DE logo

Reply from Kentfaith DE

Dear Valued Customer,

Thanks for your order.

Kentfaith has more than 100000SKUs, in order to effectively improve the transportation time, most products will be shipped from overseas warehouses, but sometimes due to increased sales/seasonal demand may cause short-term stockouts, so will be shipped from China, but pls no worries, we chose the fastest shipping service.

For more help,please contact us back.

Rated 4 out of 5 stars

Good Customer Service!

Good customer service! I ordered a backpack from them, and unfortunately it arrived with a cut in the front of the bag, which resulted in a cut in the face of the backpack on the nylon.

Reached out to them, and even though it took some time (remember time zones are a huge factor in response time!) And they ended up sending me a replacement! 10 bucks in a nylon patch kit means the other backpack can be used again by a friend of mine, which is excellent.

They are very receptive to feedback as well, but I can only hope that it is utilized.

Why not 5 stars? The replacement was shipped the same way; in a plastic bag branded with their logo/name. If the damage on the first was from shipping and not from a utility knife when unboxing new products at the originating facility, shipping them in bags just means they'll all get damaged in shipment in some form. The second bag also had a slit in the shipping bag, but luckily not the backpack itself.

I let them know about the packaging after the second bag arrived, and they hopefully will be taking it up with their product team, and maybe future shipments will be in boxes too for more protection!

Quality overall looks good, and I also bought one of their tripods on Amazon, and it seems to function well and be of good quality, but only time will tell with use of these products. Their customer service is good though, but I will leave this at 4 stars only for the sake of the packaging. I know they will be working on improving, and I am leaving this review only because they helped me out very well in this situation.

K&F; thank you, and please continue to provide great service! Thank you.

July 14, 2023
Unprompted review
Rated 5 out of 5 stars

K&F a great value for money!

I have purchased several items (mainly ND filters) with K&F and I must say that their products are exceptional. Very well made and of the best quality. I had been looking for these filters for a while and wasn't disappointed. Great price, great quality, and fast shipping. I will for sure continue to buy equipment from them since they are one of a kind!

January 25, 2023
Unprompted review
Rated 5 out of 5 stars

Ordered ND and CP filters online from…

Ordered ND and CP filters online from K&F. Took about a week to receive them. They were well packaged to prevent any damaged to them in shipment. I love that they are magnetic and very easy to put on and remove. The quality of the filters are exceptional. There is no colour variations in the photos.

May 31, 2023
Unprompted review
Rated 5 out of 5 stars

TitleExceptional Quality Drone Filters from K&F Concept - Slight Shipping Delay, but Overall Satisfied

I recently purchased drone filters from K&F Concept, and the quality of their products exceeded my expectations. The filters I received were of the highest quality, allowing me to capture stunning aerial shots with enhanced clarity and control.

The drone filters from K&F Concept are meticulously designed and crafted to deliver optimal performance. They effectively reduce glare, enhance color accuracy, and provide better control overexposure, resulting in visually striking images and videos. Whether I'm shooting landscapes, architecture, or capturing the beauty of nature, these filters have proven to be essential tools in my drone photography kit.

While the quality of the products is commendable, I have a minor complaint about the shipping time. The delivery took longer than I would have preferred, causing a slight inconvenience. However, it's important to note that shipping delays can occur occasionally, and it does not reflect the quality of the company's products or their commitment to customer satisfaction.

Despite the slight shipping delay, I am overall satisfied with my experience with K&F Concept. The exceptional quality of their drone filters speaks volumes about their dedication to providing professional-grade equipment for photographers and videographers. The filters are precisely engineered, with durable materials that withstand the demands of outdoor use, ensuring long-lasting performance.

K&F Concept's customer service has been responsive and helpful throughout my interaction with them. They promptly addressed my inquiries and provided help when needed. This level of customer support is reassuring and shows the company's commitment to ensuring a positive experience for their customers.

In conclusion, K&F Concept offers exceptional quality drone filters that elevate the quality of aerial photography and videography. While there was a minor shipping delay, it is important to focus on the remarkable products they offer. The filters deliver excellent performance, allowing photographers and drone enthusiasts to capture breathtaking shots with ease. I am pleased with the quality of the filters and appreciate the company's commitment to customer satisfaction. I would highly recommend K&F Concept to anyone seeking top-notch drone accessories for their photography needs.

July 13, 2023
Unprompted review
Rated 5 out of 5 stars

Nano-X filter kit MRC ND4-8-64-1000

I bought a nano-X filter kit MRC ND4-8-64-1000, the quality is absolutely tangible even holding them in my hand. Satin Black Aluminum, stunningly beautiful, ultra thin and optically flawless. Shipping speed respected, thanks from Italy

May 10, 2023
Unprompted review
Rated 1 out of 5 stars

Poor service

Poor service, hidden costs and tripod where the leg falls off after 3x. had to pay border fees that it came from Hong Kong kahm... It's just in the terms. In addition, you can deliver nu express in Mallorca, but not if you buy through Amazon... Weird business!
regret having spent 1000 euros with a filter system

May 4, 2023
Unprompted review
Rated 5 out of 5 stars

Great product

The backpack is well made. After a month of use it seems to me of good quality / price. I was refunded the amount of the discount which I was unable to use at the time of the order.

March 23, 2023
Unprompted review
Rated 5 out of 5 stars

Good quality filter.

Good quality filter.
Would like to say it arrived fast, but due to a another fuckup from the danish delivery company “DAO” it took quite a long time.
( which I can’t recommend anyone to use )

K&F costumer service is nice and polite.

March 23, 2023
Unprompted review
Rated 5 out of 5 stars

Good photo store

Alll good with them, I’ve bought multiple times and always on time and good quality products

March 17, 2023
Unprompted review

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