I gave it 3 stars one cause it was easy to use. The second reason, i had a key made, and it wasnt cut right. Thankfulky customer service was awesome and refunded me it. It was a convience not having t... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Key's work, but you have to pull the key back out of the lock about 1/4" before it will turn. They blank that was cut is missing the shoulder that stops the key at the correct depth to function prop... See more
Company replied
It took forever with the commands on the touch screen. Wouldn't easily take my bankcard until I pressed edit and then was able to proceed. Im assuming it is a faulty machine. Key did print up okay
Company replied
Key looks radically different than the original. Yes I was warned, but was still jarring. I was shocked that it worked. I paid extra for the buffed keys, but there was still flash along the full... See more
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Company details
Written by the company
KeyMe Locksmiths is the nation's most trusted 24 hour locksmith providing guaranteed quality service. We specialize in residential and commercial lockouts, home security systems, lock repair and installation, car key replacement and emergency lockouts. We also copy home, office and car keys, as well as key fobs and access cards quickly and accurately. If you need to install a smart lock, door lock, deadbolt, key fob, file cabinet lock or a master key system, give us a call. If you are locked out or want to schedule an appointment with a licensed locksmith near you, please call us for an upfront flat rate.
Contact info
United States
- (866) 635-1048
- www.key.me
3.3
Average
5K reviews
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all of the keys i made do not work at…
all of the keys i made do not work at all. I wasted $37 on 4 keys that are useless
October 27, 2026
very easy and convient.
October 27, 2026
Only got 1 key needed 3 and got charged…
Only got 1 key needed 3 and got charged for the most expensive one and got the cheapest one. NEVER AGAIN. You are rip offs.
October 26, 2026
I made a duplicate key
I made a duplicate key, the key goes in but it doesn’t turn. What went wrong?
October 26, 2026
Very quick and easy way to make a…
Very quick and easy way to make a duplicate key Great key design choices. Great Price
October 18, 2026
Tried it twice and the key didn't work
Tried it twice and the key didn't work, too expensive not to
October 27, 2026
Machine was too slow, I waited much longer than I had planned. I was on a schedule and ended up being late!
Machine was too slow!
October 27, 2026
Quick and Easy
The kiosk was very easy to use ...it talks you through the whole process. The price was fair enough and it offers a variety of keys to pick from ...I ended up getting my favorite NFL Team!
October 27, 2026
Nice concept
It was nice that I could walk up late night to get a copy made but unfortunately copy didn't work
October 26, 2026
Handled the problems swiftly
Handled the problems swiftly! Thank you for great customer service..
October 26, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from KeyMe Locksmiths
customer,
Thank you for sharing your feedback. We are very sorry to hear that the keys you received did not function as expected. We are currently investigating this issue to ensure our products work reliably in the future. We would appreciate the opportunity to make this right for you.
If further assistance is needed, please contact us at support@key.me. We back all of our work with a money back guarantee!
KeyMe Locksmiths
It didn’t fit when I got it home.
October 24, 2026
Reply from KeyMe Locksmiths
customer,
We are very sorry to hear that your item did not fit properly once you got it home. We understand how frustrating this can be and truly appreciate you bringing this to our attention.
If further assistance is needed, please contact us at support@key.me. We back all of our work with a money back guarantee!
KeyMe Locksmiths
Being able to make a duplicate key in…
Being able to make a duplicate key in Walmart is convenient!! Cost could be a little less for a standard lock key.
October 26, 2026
I was good just was a bit slow
October 27, 2026
Great instructions including the human…
Great instructions including the human I spoke with on the phone using the toll free number. Simple procedure and decent price (3 for the price of two).
October 26, 2026
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