KeyMe Locksmiths Reviews 

4,643
•
TrustScore 3.5 out of 5

3.3

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Review summary

Created with AI, based on recent reviews

Looking at 349 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently appreciate the quick and efficient assistance provided when they find themselves locked out of their vehicles. Many people highlight that the staff members are exceptionally polite, professional, and arrive promptly to help resolve urgent situations. Some reviewers were not happy with the unusually high prices charged for the services provided. Consumers also mentioned frustrating issues with poor communication, delayed arrivals, and completely unhelpful support teams during emergencies. Additionally, a few customers experienced major problems with faulty key fobs and replacement products that broke shortly after installation.

What people talk about most

Service

People report ambiguous experiences with service, as many consumers praise technicians for being fast,... See more

Staff

Reviewers mention ambiguous feedback about staff, with many customers praising technicians for being fast,... See more

Price

Customers consistently note negative experiences with price, reporting that costs are absurdly overpriced and... See more

Product

Consumers express deep dissatisfaction regarding the product, reporting that locks were left unfixed and new... See more

Customer service

Customers had ambiguous experiences with customer service, as many reviewers praised agents for being... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Won’t give timing until payment made. Dispatcher said it would be posted as urgent (it was) and once payment was made, text was sent indicating 1 hour before tech would arrive. Very stressful and woul... See more

Company replied

Rated 4 out of 5 stars

Only issues was the 45 minute wait time, while my per was locked in the running vehicle, it took fir them to come from so far away (Ellaworth to Bangor). You told me more than once your response time... See more

Company replied

Rated 5 out of 5 stars

The technician Sean was so prompt and quick he called me back right away. He came within the hour. His prices were extremely reasonable. It cost me just a tiny bit more to have him come and reprogram... See more

Company replied

Rated 5 out of 5 stars

Customer Service from 1st phone call to after service was completed was excellent. Communication with texts on updates of technicians arrival, on point! The technician even called and gave me an estim... See more

Company replied


Company details

  1. Locksmith
  2. also in
  3. Emergency Locksmith Service
  4. Key Duplication Service

Written by the company

KeyMe Locksmiths is the nation's most trusted 24 hour locksmith providing guaranteed quality service. We specialize in residential and commercial lockouts, home security systems, lock repair and installation, car key replacement and emergency lockouts. We also copy home, office and car keys, as well as key fobs and access cards quickly and accurately. If you need to install a smart lock, door lock, deadbolt, key fob, file cabinet lock or a master key system, give us a call. If you are locked out or want to schedule an appointment with a licensed locksmith near you, please call us for an upfront flat rate.


Contact info

3.3

Average

TrustScore 3.5 out of 5

5K reviews

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3.3

All reviews

(4,643)

472 reviews in the last 12 months

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Rated 5 out of 5 stars

KeyMe is very convenient and easy to use!

KeyMe is very convenient and easy to use. I followed the prompts and my key came out. I went home and gave it a try and it worked. I was very pleased with the process. Also, the price of the key was almost half the price of getting a key cut at a big box store.

October 17, 2026
Rated 5 out of 5 stars

Perfect duplication of a house key

Easy easy push the key in pick a design (not great ones available at kiosk but it's a key). I belive I got three keys for roughly $18.00. Process was simple and the longest time was waiting for the keys to be made which really wasn't long at all. Thanks for having this machine at Walmart, I was able to get some spare keys and groceries all in one stop.

October 17, 2026

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