KFC Reviews 

Every time there is something missing from order. It was not fresh neither spicy. I ordered spicy. I don't feel it's fresh. It was full of wings. In 15 pieces of chicken 6 pcs are wings. I have a very bad experience about freshness of food and even it is not spicy. Buns are missing as well

Missing items yet again , poor service forgot about the fries and the mash just ended up with burgers 43£ for absolute rubbish!! Lettuce is brown too and the corn on the cob was mouldy couldn’t even eat it! don’t go to Bermuda kfc Nuneaton absolutely shocking service. Money down the drain.

On Sunday, April 21, 2024, I used the KFC® at 1675 Highway 138 SE in Conyers, GA drive-up window for an 8-family meal at a cost of $29.67. Transaction Description: KFC G135070 042124) Unfortunately, I failed to check my order. When I got home, I was missing the biscuits and condiments. So I tried calling several numbers listed: (770) 483-1900 and (770) 785-9336. The restaurant employees refused to answer the phone for over an hour. I finally gave up and will now choose another location when I want KFC Original Chicken. Wow, I am saddened to actually give this review, but they should answer their phone. Sincerely, Dr. Loretta Erses

Ordered online for pickup in Lebanon TN. got there, not ready. When she brought my order I wanted to check it but she said ‘it’s all there’ and used a strip to secure the bag. Got home, missing chicken breast. Phone number on app and website states ‘message receipt not setup’. Got a survey request. Filled it out dissatisfied and they said I’d get a call. Didn’t happen. Also while I waited someone came in with their order and receipt, obviously had an issue. They were totally ignored.

I placed my order 1 hour ahead of pickup time. I got there 5 minutes early and waited. Time expired and my order was not in the pickup. Waited another 5 minutes, still not there. Waited yet another 5 minutes and now I’m po’d. I finally got back in car and went through drive thru and they said they were really busy. I said not my problem and that I placed order an hour ago. Went back inside and asked for manager. Big mistake. She asked me where I was when I walked in for my order. I said sitting right there in that chair waiting for it to show in pick up. She then said they don’t do that anymore because people would steal orders. Really? Then why isn’t there something telling me this. Even online it says I can pick up at Quick Pick up shelf. She then proceeded to make me feel like it was all my fault. The manager was very arrogant and her employees are worse. One employee turned her back on me, walked away mumbling something. I will never ever go back to the KFC at 755 NW Barry Road in Kansas City Missouri. They even messed up my order. Sauce was missing and I was shorted 3 apple pie poppers. Other than that the food was great.

Gloucester KFC, we deliver you order with missing items. Phoned to ask for these as they are for our Austic son and told to order some more items and they will deliver the missing items too. Spent nearly £40 and you can't delivery it right and want me to pay more for your mistake. Like to say it was the first time but not.

I ordered a 16oc chicken meal extra crispy,a 5pc chicken nugget with bbq. Mist of the chicken was original and only a few extra crispy. Missing the nuggets and bbq sauce. I called and 1st girl was nice but who she put me on the phone with was very rude. I'm assuming manager on duty.

Shocking second time in a month are order has been wrong tonight 2 x fries missing also 2 x gravey missing chicken was cold we won't be ordering again.

I ordered a 12-piece bucket via mobile. After I picked up the order and began to enjoy, I found I just got 9 pieces.

Address: 7125 Minstrel Way, Columbia, MD 21045

I ordered from KFC cherry orchard way Rochford Essex on Monday 1/1/24.my was delivered cold and with missing food I tried contacting the store but no one answered the phones. I also tried contacting uber eats but also got no response. The level of customer service by KFC is disgraceful upon contacting their helpline they don't seem bothered either.

First time in a KFC for years. Called early afternoon on a Monday. Place not that busy. I was very surprised to find the chicken barely luke warm as were the soft and saggy chips. The sauce was missing altogether. For the price I expected a hot, tasty meal. I got the feeling that the food had been standing around a while since it was cooked. Back to McDonalds for me!

KFC New Plymouth forgot to add all their 11 herbs and spices last night or are they doing it on purpose? One of the most important ingredients is black pepper yet we did not see or taste any lovely black specks in our entire bucket of chicken. Just salty, bland batter. WTH! Whatever they're doing to the timeless recipe, stop it now!

My last order had missing items, and was cold, this order I knew there would be stuff missing, I asked Doordash girl who was lovely to call them and ask how they missed my grandsons order, I said no I will not take a refund I want my order, so she went and got it, but the chicken was so old and greasy, the chips in mine were old, dried up, the pop corn chicken was discusting What the hell is going on with the food, there is no giving a crap, there needs to be something done about staff and management if they think this is ok given the prices. NEVER AGAIN

Ordered from kfc and 2 items was missing the drink and side sauce which I paid for it’s so disappointing Shame on kfc bad and poor service rendered I am really disappointed

Ordered online and turned up to collect. Checked in at car park and as I approached restaurant there was a sign up saying it was closed due to staff shortages. KFC still took my money for food I couldn't collect.

To be fair from past experience of this restaurant some of the items I ordered would have been missing from the bag anyway. Avoid at all costs

Don't even bother with their "Care Squad" the only reply you will get from them is requesting more information which they will ignore when you send it to them

Orderd 2 meals with 2 dip's when it arrived the drinks had been packed on top of the chips (tepid drink cool chips) and more importantly no dip for either meal. When I rang I was told they don't send out missing items. sadly you have to pay up front so your screwed. without the dip it was just bland boring chicken and cold chips never again.

Bought a chicken burger meal, 10 pieces chicken nuggets and 2 piece feed meal. Went home and the 2 piece feed was missing instead there was a chicken burger. Went back to claim the missing order and the customer service person gave me a not impressive look. I wasted petrol and 20 minutes of my time to go back.
This is not a one off incident. Half a dozen times happened there is always something missing from my order. You should always check if they are complete.
Alan Street outlet Fairfield NSW 2165.

The Glastonbury KFC. wanted to give it nil star. Staff rude and I usually find I have items missing 4out of 5 times. Never give a receipt and hide behind no receipt ?? nothing we can do. I would now rather go hungry.
AVOID AT YOUR EXPENSE. the general appearance of the shop is grubby.

I am disgusted how the KFC food is like in Alaska. Wasilla and Anchorage alike. The meal I ordered in Wasilla was like a small, shriveled, old and dry like bird, and so saturated with oil. My first thought is, what kind of bird are they cooking? My meal was missing items, the price exuberantly high and on top of that the meal size reduced to a polly pocket size. It sounds funny, but it isnt and I will no longer buy food from KFC. I am peeved by the kind of food they serve. Other states serve real bucket full to the top(how it is advertised on tv) of real and fresh chicken. why can't Alaska serve appropriate food.

Ok, let’s hope the KFC customer service dept actually receive this…
I ordered a repeat delivery for my grandson as it his favourite. When the order arrived incorrectly, I contacted the restaurant who told me to contact the delivery company. I did this and then received a credit, for which I could reorder the missing items. Oh no! I was then charged a further £3.48 for the delivery of the items that I had paid for, but not received. So, because I was cross about this (the restaurant laid the blame with the delivery company, who, as far as I know do not go behind the counter to prepare the order??) I decided to complain to customer services. I emailed them and sent photographic evidence of the problem…but the evidence wasn’t uploaded as, apparently, I took more than 1.4 seconds, to upload it! After 17 attempts, I decided to give up on trying to have my issues recovered and rectified in the appropriate manner…BUT POST ON HERE THAT THE WHOLE EPISODE WAS RIDICULOUS, UNNECESSARY AND DOWNRIGHT PATHETIC! I don’t actually give a flying fig about the £3.48 but I do care that these multi million dollar companies make it so stupidly difficult to ask for what they paid for!!!