KFC Reviews 

Long wait times for drive through-giant feast bucket less than half full-missing items

These people need to learn how to check their orders before sending them off. i’ve orders from skip the dishes and had many things missing. i don’t pay 90 dollars for you guys to mess up !

Don't waste your money on KFC hot wings. I ordered the 12 pack with 2 orders of fries deliv red through Uber eats, it cost $23 dollars. When I received it I was missing an order of fries and 4 wings. The other wings were the size of a small chicken nugget, dried out, and rubbery like they had being sitting under a heat lamp all day. When I called KFC and they acted like it was no big deal, so I assume this is how they usually operate, won't be shopping there again. Thankfully UberEats reimbursed me.

I ordered mashed potatoes gravy and biscuits. I haven't eaten at KFC in about 8 years. My three biscuits came without butter..jelly or honey.
Stay away if you can.

I had a bad experience at your KFC Store located at 2390 Lewisville Clemmons Rd. Clemmons, NC.
I placed two separate orders and the cashier told me she couldn't give me a receipt because the printer wasn't working. I was told that my order was complete. I left the store and on my way checked the bags and found out that I was missing my pot pie. I returned to the store and there were no customers in the store and no attendant at the counter so I called and the cashier came to the counter and I told her I was missing my pot pie from the order and she promptly told me I did not pay for it. I asked her why did she charge me $10.65 for a reg. bowl and not include the pot pie. I reminded her that she did not give me a receipt and she started shouting at me and the cook in the kitchen called her to told her the pot pie was waiting to be picked up. She did not apologize to me and handed me the pot pie. I think she is out of order and should not be dealing with customers. She is definitely not an asset to KFC. I will never go back to that store if that is the attitude of your cashier. I will never recommend anyone going to that store.

Chiswick kfc ..every hone delivery through uber ..is wrong..always pieces of chicken or chips or both missing from the order .
RING to complain they dont care they tell you to complain to uber .."were to busy " they say ! If you cant bag up a dime order for 1 person then you need to get a more suitable job something less achieving !

i do think Kfc kalgoorlie should be closed PERMANENTLY, disgusting food not cared for when made. forgot my 3 grilled tenders from my meal and when i was served my food no eye contact and no care couldnt even tell them about the missing tenders. WILL NOT be going back and neither should any of you.

We always have the same problem at KFC Kirkcaldy. When we use the drive through we always have to check our order once they have shut the window because something we ordered is always missing. They also no longer salt the chips and unless you beg you never get salt or a single serviette, which is ridiculous when you are in the car with a takeaway. Tonight it looked dead quiet but we queued for an age and when we got to the window it looked like only 2 people working. Whilst we sat about 4 more people popped up but the service was dead slow and no one apologised for our wait. This is not the same with other KFCs we are definitely using an alternative next time.

I ordered food from them..a fill up box of 2 drumstick and a thigh with fries and a biscuit. This was ordered in pigeon forge Tennessee on parkway. EVERYTHING in the box was old.. the biscuit was as hard as concrete..the fries were burnt and hard..the chicken was dark and old, and I was missing a drumstick..I tried calling the store several times..it rings then sounds like a fax machine..would really like to know how to reach them or store owner to solve this

I just ordered 8 pieces with fries and 2 popcorn chicken poutines with a kids popcorn chicken barrel. I guess the guy wasn't listening to what I said. I ended up with a small fry. A large bucket of popcorn chicken. All the chicken I got was broken bones and missing skin? Ended up paying 50$ for a meal that I'd expect to find in the garbage can at KFC. KFC used to be an experience when you'd eat it. It's gross and disgusting now. Please fix your stuff KFC. You're losing business. I won't be going back. There is a lot of places that make chicken better now.. I should have gone there instead.

I went to KFC in Kingswinford a couple of weeks ago.After waiting 20 minutes in the car park, when I got home, my order was wrong.
I called to complain, the manager told me he would record this, and would give me the missing items on my next order.
Which I did so, staff couldn't find the complaint the manager recorded but said they would give me missing items, long wait again. I asked staff if they were sure my order was correct this time, which they said it was.
Again it was wrong!! Items missing and I got something I'd never even mentioned.
Unbelievable, it is all recorded on a screen, it's already prepared, you just put it in a bag. Obviously staff training is required. We all make mistakes but I asked them to double check yet it was still wrong.
Just annoying, when I've paid for it! Has put me off KFC, shall take my custom elsewhere

Lake store Isle of Wight.
The store has just opened so you do expect teething problems however I spent almost £20 and my order was cold ( I only live 3 mins drive away) and the hot wings I paid for were missing. Not an experience that would encourage you to return.

My food was burnt and not nice kfc Sholing. Put in a complaint about my food and was given an insulting £6 voucher. This isn’t the first time I’ve had a bad experience. I used the drive through to get home and find half of my order missing and had to go back. Which obviously costs me more money in fuel. They just seem to care about there customers.

Always missing bits from orders when going through the drive through . How hard is the job of reading a list and filling a bag .

Our order was missing parts and had things that we didn't order in it. Our SPICY chicken was not spicy at all. The staff were in a frantic rush and we had to wait for someone to be free from cooking before we could be served

This is the 1st time I have left a review for KFC even though nearly every take-away order we have made previously has had something wrong with it. Its either cold, VERY DRY chicken or missing items!!!!!! Which is often.
Tonight my husband drove to the Drive-In KFC in Newark and ordered a meal which included their New BOX Fill - Up. My husband asked what was included in this meal. He was informed it came with numerous items including a cookie. Once his order was ready he came home and Guess What - NO COOKIE !!!!!!! To be honest, this is no surprise to us. We do usually check our order before we leave their car park but I didn't go tonight and my husband wanted to get the food home whilst it was still edible. What makes this dismal service even worse is the fact that the Newark KFC was empty. On a positive note, the young girl who took the order was very nice and helpful.

Orded meal at drive through, gets home half the meal missing, phoned and told drive back to us now and we will give you what is missing!! 6 mile trip cold food dont think so asked for the manager told sorry cant do anything about it phone head office, sent complaint e-mail had a call three weeks ago saying sorry and is dealing with complaint heard nothing since,