Kiddies Kingdom  Reviews 

33,338
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 3,257 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery services, very smooth online ordering processes, and great overall value for money across various available products. Consumers often highlight that items arrive promptly, are securely packaged, and match the online descriptions perfectly. However, some people mentioned frustrating issues with unexpected shipping delays and extended waiting times for their deliveries. A few reviewers also experienced problems with badly damaged delivery boxes or items arriving with unexpected functional faults. Buyers occasionally noted that inadequate protective packaging resulted in dirty marks or scratched goods upon delivery.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting fast shipping times and... See more

Product

People report positive experiences with product quality, noting items arrive exactly as described and match... See more

Order

Reviewers highlight positive aspects of order, noting that the website makes the purchasing process very easy... See more

Quality

Clients share positive opinions on quality, noting that items match their descriptions and pictures... See more

Price

Users describe widespread satisfaction with the pricing, highlighting exceptional deals, significant... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have a new grandson and after looking at many baby rockers, I came across the BabaBing RockOut Rocker 2. It was everything on my list, strong but lightweight for carrying, folds away easily, compac... See more

Company replied

Rated 5 out of 5 stars

Ordering was easy on line and item arrived quickly. I ordered a stand on step to go on my Oyster pushchair. We look after 3 grandchildren age 2, 3 and 5 at various times and I thought this accessor... See more

Company replied

Rated 5 out of 5 stars

Ordered a car seat base from a different company and they had issues with their deliveries. Turned to Kiddies Kingdom as I was desperate for the car seat base to arrive sooner rather than later. Stock... See more

Company replied

Rated 5 out of 5 stars

The cozy toes is exactly the same in real life as the pics … including the quality. It arrived well packaged and even part of the packaging has a handle and preview window of the item. I was kept upt... See more

Company replied


Company details

  1. Baby Store

Written by the company

At Kiddies Kingdom, we believe every family deserves the very best start. Since 1985, we’ve been proudly supporting parents across the UK, helping to create safe, stylish, and happy spaces for little ones to grow. Over the years, we’ve built a reputation for choice, quality, and value — and for always going the extra mile for our customers. Our impressive 9,000 sq ft showroom is a place to explore, test, and compare products in person, with expert staff on hand to offer guidance and advice. Behind the scenes, our 50,000 sq ft of warehousing means we can keep an extensive range in stock and ready for fast delivery, so you never have to wait long for the things you need most. Because we’ve nurtured strong partnerships with leading nursery brands for decades, we’re able to bring you exclusive deals and one of the widest selections in the industry — from essential everyday items to the latest innovations in baby care. Whether you’re preparing for your first newborn or adding the finishing touches to a growing toddler’s room, Kiddies Kingdom is here to make every stage of your parenting journey easier, more exciting, and more memorable.

Key Highlights

Written by the company

50,000 Sq Ft of Stock Ready to Go
Over 10,000 products from 170+ trusted brands, all under one roof.
Same-Day Dispatch
Place your order before 3pm and we’ll send it out the very same day.
Free, Convenient Delivery
Enjoy free delivery with a 1-hour timeslot sent via SMS. Plus, the option to re-arrange with ease.
365 Day Returns
Shop with complete confidence — return your items any time within a full year!
Price Match Guarantee + 15% Off
We won’t just match the best price you find — we’ll beat it by 15%!
Friendly Expert Advice
Our knowledgeable team is here to help — call us on 01924 439049.
35+ Years of Experience
Established in 1985, we’re one of the most trusted names in the nursery industry.

Fast & Free Shipping!

Next Day Delivery | No Cost | Hassle Free

Live stock levels means if a product says 'in stock' on our website, then you can rest assured that the item is in our warehouse ready to go and can be with you within 24 hours. Super fast shipping, with SMS updates and 1 hour timeslot for delivery!

Contact info

Unlock Big Savings Today!

Take an Extra 5% Off with Code: EXTRA5

4.4

Excellent

TrustScore 4.5 out of 5

33K reviews

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4.4

All reviews

(33,338)

3,153 reviews in the last 12 months

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Rated 5 out of 5 stars

Grate product ,10/8

July 21, 2026
Kiddies Kingdom  logo

Reply from Kiddies Kingdom

Hi Imad,

Thank you for taking the time to share your experience with us.

We're delighted to hear that you're so pleased with your purchase and that you think it's a great product. It's wonderful to know it has met your expectations.

We really appreciate your feedback and your fantastic rating. Thank you for choosing Kiddies Kingdom, and we hope to welcome you back again soon.

Kind regards,
Kiddies Kingdom

Rated 5 out of 5 stars

Sales assistants were so nice and and…h

Sales assistants were so nice and and got my money back without any delay. I will recommend this shop to my friends and family. Shame there are no shops in Edinburgh but order was dealt with and arrived two days later. Thank you ladies x

July 27, 2026
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Reply from Kiddies Kingdom

Hi Di,

Thank you for taking the time to share your experience with us.

We're delighted to hear that our sales team provided such friendly service and that your refund was processed promptly. It's also wonderful to know your order arrived just two days later and that the overall experience left such a positive impression.

Your kind words about recommending us to your friends and family mean a great deal to everyone here. While we don't currently have a showroom in Edinburgh, we're so pleased we could still provide you with a smooth and efficient service through our online store.

Thank you once again for your lovely feedback. We hope to welcome you back to Kiddies Kingdom again in the future.

Kind regards,
Kiddies Kingdom

Rated 5 out of 5 stars

Very quick free delivery and an…

Very quick free delivery and an excellent pram for taking on the plane for our holiday with a 2 year old .

July 21, 2026
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Reply from Kiddies Kingdom

Hi Nanny,

Thank you for taking the time to share your experience with us.

We're delighted to hear that your order arrived quickly with our free delivery service and that you're so pleased with your pram. It's great to know it's the perfect choice for travelling by plane with your two year old, and we hope it makes your holiday that little bit easier.

We really appreciate your kind feedback and hope you have a fantastic trip. Thank you for choosing Kiddies Kingdom, and we look forward to welcoming you back again in the future.

Kind regards,
Kiddies Kingdom

Rated 5 out of 5 stars

Good price and met my expectations

Good price and met my expectations

July 21, 2026
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Reply from Kiddies Kingdom

Hi Christine,

Thank you for taking the time to share your experience with us.

We're delighted to hear that you were happy with the price of your purchase and that your item met your expectations. We always aim to offer great value for money alongside a reliable service, so it's wonderful to know you had such a positive experience.

We really appreciate your feedback and thank you for choosing Kiddies Kingdom. We hope to welcome you back again in the future.

Kind regards,
Kiddies Kingdom

Rated 5 out of 5 stars

Easy to order and fast shipping

Easy to order and fast shipping

July 27, 2026
Kiddies Kingdom  logo

Reply from Kiddies Kingdom

Hi Selina,

Thank you for taking the time to share your experience with us.

We're delighted to hear that you found the ordering process easy and that your order arrived quickly. We aim to make shopping with Kiddies Kingdom as straightforward and convenient as possible, so it's great to know you had a smooth experience.

We really appreciate your feedback and thank you for choosing Kiddies Kingdom. We hope to welcome you back again in the future.

Kind regards,
Kiddies Kingdom

Rated 5 out of 5 stars

Very efficient fast delivery,really…

Very efficient fast delivery,really excellent service.

July 27, 2026
Kiddies Kingdom  logo

Reply from Kiddies Kingdom

Hi Vicki,

Thank you for taking the time to share your experience with us.

We're delighted to hear that you found our service efficient and that your order arrived quickly. Providing a reliable delivery service and a positive experience for our customers is something we always strive for, so it's wonderful to know we met your expectations.

We really appreciate your kind feedback and thank you for choosing Kiddies Kingdom. We hope to welcome you back again in the future.

Kind regards,
Kiddies Kingdom

Rated 5 out of 5 stars

Always great

Always great. Team are always happy to help.

July 30, 2026
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Reply from Kiddies Kingdom

Hi Leah,

Thank you for taking the time to share your experience with us.

We're delighted to hear that you have consistently had great experiences with our team. It's wonderful to know that our staff have been happy to help and provide the support you need.

We really appreciate your kind words and continued support. Thank you for choosing Kiddies Kingdom, and we look forward to welcoming you back again in the future.

Kind regards,
Kiddies Kingdom

Rated 4 out of 5 stars

I like these car seats

I like these car seats. Easy to use and good for all ages.

July 20, 2026
Kiddies Kingdom  logo

Reply from Kiddies Kingdom

Hi Karen,

Thank you for taking the time to share your experience with us. We’re delighted to hear that you’re pleased with your car seats and that you’ve found them easy to use. It’s great to know you value their suitability across different ages, and we hope they continue to serve you well for years to come.

If you require any further help or assistance, please do let us know.

Kind regards,
Kiddies Kingdom

Rated 5 out of 5 stars

I have used kiddies kingdom before and…

I have used kiddies kingdom before and that's why I came back! Their prices are brilliant and their delivery is super fast! Great company.

July 27, 2026
Kiddies Kingdom  logo

Reply from Kiddies Kingdom

Hi Sue,

Thank you for taking the time to share your experience with us.

We're delighted to hear that you chose Kiddies Kingdom again and that our pricing and fast delivery continue to meet your expectations. It's always wonderful to know that our customers return to us and have confidence in the service we provide.

We really appreciate your continued support and kind feedback. Thank you for choosing Kiddies Kingdom, and we look forward to helping you again in the future.

Kind regards,
Kiddies Kingdom

Rated 5 out of 5 stars

Super fast delivery at a great price

I was amazed by how quickly the nursing chair I ordered was delivered. I chose to purchase from Kiddie’s Kingdom because they had the chair I wanted at the cheapest price due to a 10% off promo they were running in addition to a saving already applied to the chair by them and several other retailers. It arrived the very next day! Amazing service. Thank you!

July 27, 2026
Kiddies Kingdom  logo

Reply from Kiddies Kingdom

Hi Helen,

Thank you for taking the time to share your experience with us.

We're delighted to hear that you were impressed with the speed of your delivery and that you were able to purchase your nursing chair at such a great price. We always aim to offer competitive prices and a convenient shopping experience, so it's fantastic to know that our promotion and existing savings helped you get the item you wanted at excellent value.

We're also pleased to hear that your order arrived the very next day and that our service exceeded your expectations. We understand how important it is for customers to receive their purchases quickly, especially when preparing for little ones, and we're thrilled we could provide a smooth and efficient experience.

Thank you again for your lovely feedback and for choosing Kiddies Kingdom. We hope you enjoy your nursing chair and look forward to welcoming you back again in the future.

Kind regards,
Kiddies Kingdom

Rated 5 out of 5 stars

Very pleased with the product &…

Very pleased with the product & delivery arrived exactly when expected.

July 20, 2026
Kiddies Kingdom  logo

Reply from Kiddies Kingdom

Hi Carol,

Thank you for taking the time to share your experience with us.

We're delighted to hear that you are very pleased with your product and that your delivery arrived exactly when expected. Providing quality products alongside a reliable delivery service is something we always strive for, so it's great to know we were able to meet your expectations.

We really appreciate your kind feedback and thank you for choosing Kiddies Kingdom. We hope to welcome you back again in the future.

Kind regards,
Kiddies Kingdom

Rated 5 out of 5 stars

Great company

Great company! Fast postage and delivery! Great price for a very good car seat!

July 27, 2026
Kiddies Kingdom  logo

Reply from Kiddies Kingdom

Hi Jessica,

Thank you for taking the time to share your experience with us.

We're delighted to hear that you had such a positive experience shopping with Kiddies Kingdom. It's fantastic to know that you were happy with the fast postage and delivery, as well as the price and quality of your new car seat.

We understand how important it is to find a car seat that offers great value while providing the quality and reassurance needed for your little one, so we're pleased that your purchase met your expectations.

Thank you again for your kind feedback and for choosing Kiddies Kingdom. We really appreciate your recommendation and hope to welcome you back again in the future.

Kind regards,
Kiddies Kingdom

Rated 5 out of 5 stars

Highly recommend Kiddies Kingdom

Great service, fantastic communication and amazing product. I would definitely buy from Kiddies Kingdom again. Thank you!

July 20, 2026
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Reply from Kiddies Kingdom

Hi Claire,

Thank you for taking the time to share your experience with us.

We're delighted to hear that you received great service, enjoyed our communication throughout your order journey, and are happy with your purchase. Providing a smooth experience from ordering through to delivery is something we always aim for, so it's wonderful to know we met your expectations.

We really appreciate your kind words and your recommendation. Thank you for choosing Kiddies Kingdom, and we look forward to welcoming you back again in the future.

Kind regards,
Kiddies Kingdom

Rated 2 out of 5 stars

I lodged an enquiry because my purchase…

I lodged an enquiry because my purchase arrived with smudge, stains on stroller hood. I spoke to someone who assured me I would get a call back that very day.. i attached pics assoon as I opened the stroller and put it together. NOBODY REACHED OUT..very poor customer service practice. I will be calling back, but I shouldn't have to. I like the stroller and was hoping for part of my money back due to the stains . I doubt ill use you again. In hindsight I should have gone to Smyths.

July 27, 2026
Kiddies Kingdom  logo

Reply from Kiddies Kingdom

Hi Jenjen,

Thank you for taking the time to share your experience with us. We’re very sorry to hear that your stroller arrived with marks on the hood and understand how disappointing this must have been when opening your purchase.

We have checked your case and can see that one of our Customer Service team sent you an email early yesterday morning and we are currently awaiting your response so that we can continue assisting you. If you haven't already seen it, we would kindly ask that you check your spam or junk folder, as emails can occasionally be filtered there.

We’re keen to help resolve this for you as quickly as possible, so once we receive your reply, we’ll continue working with you to reach a suitable resolution.

If you require any further help or assistance, please do let us know.

Kind regards,
Kiddies Kingdom

Rated 1 out of 5 stars

Postage costs more than item

Postage costs more than item. Was quoted 4.99 for shipping, went to pay by Apple Pay all of a sudden it went up to 19.99!! By this point it was too late the payment had gone through.
Contacted kiddies kingdom to cancel order, this was over a week ago and refund still not been processed.

July 20, 2026
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Reply from Kiddies Kingdom

Hi Claire,

Thank you for taking the time to share your experience with us. We’re sorry to hear that you were disappointed with the delivery charge and the cancellation process.

The increased delivery charge was applied because of the delivery address selected for your order, as outlined in our delivery terms and conditions. We appreciate this may have come as an unexpected surprise and understand your frustration.

We can confirm that your order was cancelled and the refund was processed on 26th July. Depending on your payment provider, refunds can take between 3 and 5 working days to appear back in your account.

We’re sorry that your experience did not meet your expectations and appreciate you taking the time to share your feedback.

If you require any further help or assistance, please do let us know.

Kind regards,
Kiddies Kingdom

Rated 5 out of 5 stars

Very good customer service

I mistook an email thinking my parcel had been delivered. The response was quick and the pram delivered on time. It was possible to leave a message to leave in the porch and the pram is just right , being light weight for London travel.

July 27, 2026
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Reply from Kiddies Kingdom

Hi Maxine,

Thank you for taking the time to share your experience with us.

We are delighted to hear that our Customer Care Team was able to respond quickly and put your mind at ease regarding your delivery. It's great to know your pram arrived on time and that you found our delivery options convenient, allowing you to leave instructions for the parcel to be left safely on your porch.

We're also pleased to hear that you're happy with your pram and that it's the perfect lightweight option for travelling around London.

Thank you again for your kind feedback and for choosing Kiddies Kingdom. We truly appreciate your support and hope to welcome you back again in the future.

If you require any further help or assistance, please do let us know.

Warm regards,
Kiddies Kingdom

Rated 5 out of 5 stars

Great car seats

Great car seats, excellent value for money and fast delivery! Will definitely buy from this company again!

July 27, 2026
Kiddies Kingdom  logo

Reply from Kiddies Kingdom

Hi Steve,

Thank you for taking the time to share your experience with us.

We are delighted to hear that you are so pleased with your car seats and that you found them to be excellent value for money. It's also wonderful to know that your order arrived quickly and that you were happy with our delivery service.

Knowing that you would choose to shop with us again is one of the best compliments we could receive, and we truly appreciate your support.

Thank you again for choosing Kiddies Kingdom. We look forward to welcoming you back in the future.

If you require any further help or assistance, please do let us know.

Warm regards,
Kiddies Kingdom

Rated 4 out of 5 stars

I have used aya car seat for about two…

I have used aya car seat for about two trips and would say my daughter feels comfortable in it and I like the fact that it’s 360 spin .

July 27, 2026
Kiddies Kingdom  logo

Reply from Kiddies Kingdom

Hi Vashti,

Thank you for taking the time to share your experience with us.

We’re delighted to hear that your daughter is comfortable in the Aya car seat and that you’re enjoying the convenience of the 360 spin feature. We appreciate you sharing your feedback and are pleased to hear the car seat has been a great choice for your trips.

If you require any further help or assistance, please do let us know.

Kind regards,
Kiddies Kingdom

Rated 5 out of 5 stars

Excellent product

Excellent product, just as described and quick shipping ☺️

July 27, 2026
Kiddies Kingdom  logo

Reply from Kiddies Kingdom

Hi Emily,

Thank you for taking the time to share your experience with us.

We are delighted to hear that you are pleased with your purchase and that the product was exactly as described. It's also great to know that your order arrived quickly and that you were happy with our delivery service.

Thank you again for your kind feedback and for choosing Kiddies Kingdom. We truly appreciate your support and hope to welcome you back again in the future.

If you require any further help or assistance, please do let us know.

Warm regards,
Kiddies Kingdom

Rated 5 out of 5 stars

Ordered a stroller for holiday

Ordered a stroller for holiday. It’s fantastic. Delivery was fast.

July 27, 2026
Kiddies Kingdom  logo

Reply from Kiddies Kingdom

Hi Jessica,

Thank you for taking the time to share your experience with us.

We are delighted to hear that you're pleased with your holiday stroller and that it has been a fantastic choice. It's also wonderful to know that your order arrived quickly and that you were happy with our delivery service.

We hope your new stroller makes your holiday even more enjoyable!

Thank you again for your kind feedback and for choosing Kiddies Kingdom. We truly appreciate your support and hope to welcome you back again in the future.

If you require any further help or assistance, please do let us know.

Warm regards,
Kiddies Kingdom

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