Kidsbedsonline Ltd Reviews 

443
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 37 reviews, reviewers overwhelmingly had a great experience with this company. People appreciate the smooth ordering procedures and the reliable support provided throughout. Customers frequently mention that the delivery service is extremely fast, accompanied by very clear communication and professional, helpful drivers who arrive on time. Consumers truly love the beds, noting that the furniture is sturdy, well-built, incredibly comfortable, and offers fantastic value for money. However, some reviewers were not happy with the product quality, noting visible cosmetic faults, scuffed surfaces, or missing parts upon delivery. A few people also mentioned that items occasionally arrived with damaged pieces or moisture penetration issues affecting the assembly.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, noting that purchasing and fulfillment are quick, clear,... See more

Product

Users describe positive interactions with product, highlighting sturdy and well-built designs that maximize... See more

Quality

Consumers find quality to be very satisfying, noting that the beds are solid, sturdy, and well built.... See more

Service

Reviewers mention positive feedback about service, highlighting fast and efficient delivery along with... See more

Order

Reviewers highlight positive aspects of order, noting that the process is generally quick, seamless, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very happy with our shorty bunk beds. Grandchildren sleeping well in them. Great service, straightforward to construct but much easier with 2 people! Great price on this site and good communication wh... See more

Rated 5 out of 5 stars

Had delivery of bunk beds and couldn't fault the delivery service. I was ready to help to unload but it wasn't necessary. The 4 packages were delivered in perfect condition and the bonus was the night... See more

Rated 5 out of 5 stars

Always a bit dubious about ordering from a company I haven’t heard of before. However, I was very impressed with kids beds online. The bed we wanted (Billie Midsleeper) was so much cheaper than a... See more

Rated 5 out of 5 stars

We originally saw the bunk beds on a different site, but delivery was much too long. We then found the exact same bed at 'kidsbedsonline' with a much shorter delivery time and at a better price. We o... See more


Company details

  1. Children's Furniture Store

Written by the company

kidsbedsonline.com are the UK's original childrens bed specialists. We supply a range of beds & mattresses for children of all ages. shop now!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

443 reviews

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No recent history of asking for reviews

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4.6

All reviews

(443)

36 reviews in the last 12 months

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Rated 5 out of 5 stars

Great quality bed

Great quality bed. Very sturdy and safe. We paid extra for assembly which was worth it as they put it together in less than as hour and took all the packaging away. Only suggestion would be better communication from the company regarding delivery. I had to chase them to find out date/time.

July 3, 2025
Unprompted review
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Rated 5 out of 5 stars

Great quality bed

Very helpful company to deal with.
Answered my queries immediately.
The quality and value for money of the Enzo day bed was excellent.
I am more than pleased with my purchase.

April 14, 2025
Unprompted review
Rated 5 out of 5 stars

Very pleased

It was very easy to find what I needed on their website.Simple ordering process and delivered very quickly.The prices were good too.

April 2, 2025
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Rated 3 out of 5 stars

Bed is reasonable quality but…

Bed is nice and reasonable quality but the ? Premium sprung mattress was not good, you could feel the springs so we had to buy a thick mattress topper to counteract this. The customer service contact re delivery and delivery were however excellent

April 11, 2025
Unprompted review
Rated 5 out of 5 stars

Bed delivered within good time

Bed delivered within good time. All six-million parts were present (ok, I’m exaggerating but it felt like that many putting it together)! One piece of wood was badly knotted and a quick phone call and they were happy to send a replacement free but didn’t need to in the end as the piece isn’t on view. Great customer service and good solid quality product for a reasonable price and cheaper than several other places.

April 12, 2025
Unprompted review
Rated 5 out of 5 stars

First class customer service

Customer service really good. They were very responsive to questions I had prior to ordering a midsleeper bed. And they were also very happy to change the order when I realised I had made a faux paux with the dimensions.

Not only that, I had a broken slat more than a year after purchasing. I sent them an email asking if they had spares, not expecting much. But to my surprise new slats will be arriving in 2 days! Incredible service and thus I can only fully recommend.

March 24, 2025
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Rated 5 out of 5 stars

100% would recommend! 🙂

brilliant bed, exactly what i wanted and the company could of not been more helpful! would definitely recommend!! thank you my son loves it !!

March 21, 2025
Unprompted review
Rated 5 out of 5 stars

High Sleeper

A wee wait for the bed from the delivery time stated on the website but once we got a delivery date everything was very efficient. The bed arrived early but the guys waited around for me to return from work, they were very polite and respectful and put the bed together within 45mins taking all the rubbish away with them. My son was very pleased with the bed.

March 13, 2025
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Rated 5 out of 5 stars

Kids bunk bed with desk

Fantastic product. Extremely solid bed. My son loves it and bedtime doesn't feel like such a chore now. He climbs in, we read him a book, turn off the light, he goes to bed. End of.

February 8, 2025
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Rated 5 out of 5 stars

Good bed overall

Enzo Noomi is a good day bed / guest bed overall, good quality build, works as it should. The assembly instructions could be clearer and the different elements more identifiable, but we worked it out. For reference, flatpack assembly companies quoted £80-100 for a job that took 2 people about 2.5 hours. The delivery to the ground floor of the house only, not to the designated room upstairs.

January 18, 2025
Unprompted review

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