Kids Pass Reviews 

11,902
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 1,047 reviews, reviewers had a great experience with this company. Consumers really appreciate the fantastic savings they get on family days out, making trips to places like zoos and aquariums much more affordable. Many users find the platform very straightforward to navigate when planning fun activities and purchasing tickets. Though some customers noted that prices were occasionally higher than booking directly with the venue. Some people also mentioned experiencing frustration when trying to redeem voucher codes or encountering unexpected booking fees. Others felt that certain discounts were not substantial enough to make the membership worthwhile for their specific needs.

What people talk about most

Discount

Clients share positive opinions on discount, highlighting great savings on family days out and zoo tickets.... See more

Price

Consumers find price to be ambiguous, with highly mixed experiences regarding savings. While some reviewers... See more

Value for money

Customers consistently note positive experiences with value for money, highlighting significant savings on... See more

User experience

Customers had positive experiences with user experience, highlighting how simple it is to navigate and find... See more

Website

Users describe ambiguous interactions with website, reflecting mixed experiences regarding usability and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Only had it a trial and used it twice, one for monkey world and one for a zoo. Would definitely recommend, saved us money from usual standard prices which can be very expensive.

Rated 4 out of 5 stars

Made a great saving on a day out with my young nephews to Yorkshire Wildlife Park. Would have given 5 stars but had problems making payment for the Pass initially.

Rated 4 out of 5 stars

Brilliant pass different discounts for certain places great to save a few pounds in the school holidays all your losing is £1 if you don’t use it.

Rated 4 out of 5 stars

Discounted price good but no reciept/ evidence of credit card transaction. Not very easy to find correct cinema and gain QR code for cinema tickets.


Company details

  1. Travel & Vacation

Written by the company

A discount pass designed exclusively for families. Nationwide offers including 40% off cinema (7 days a week), holidays, theme parks, restaurants and much more!


Contact info

4.0

Great

TrustScore 4 out of 5

12K reviews

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4.0

All reviews

(11,902)

990 reviews in the last 12 months

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Rated 1 out of 5 stars

SCAM APP!!!

SCAM APP!!!!
They make the one time purchase to a trial sound exactly like that. But no!!! They charge your card again the month after. Utter scum bag actions.
Also a lot of the time STANDARD ticket prices are cheaper than the app, the app also has higher handling fees plus the hidden recurring charges so it really isn’t worth it. You’re worse off using the app.
Don’t bother, I’ve been left feeling scammed rather than receiving any discounts. I’ve even had to contact my bank and ban kids pass from deducting more funds from my account and opened a dispute with the fraud team.
Honestly you can find better deals just by googling, that way you won’t have this lot misleading customers on their recurring charges.

August 20, 2026
Unprompted review
Kids Pass logo

Reply from Kids Pass

Good morning,

Thank you for getting in touch and sharing your concerns.

Kids pass is a subscription-based service and we do state this during the sign-up process. In the sign up process, we also advise you of the day that your membership will renew at the full price.

To prevent any future charges, members need to cancel their subscription, which can be done easily at any time through the “My Account” section on our website. Once a cancellation is completed, we always provide a confirmation email along with a reference number to confirm it’s been successfully processed.

Please be assured that we only process payments for active members who have authorised them. After cancellation, no further charges will be made.

If you have any further questions or need more help with your account, our team is here and happy to assist.

Kind regards,
The Kids Pass Team

Rated 5 out of 5 stars

Great value for families

Great value for families

I’ve been using Kids Pass for cinema trips and it’s literally half the price! 🎬 and many more activities. The kids and I have really enjoyed our cinema days, and it’s such a great way to save money while having fun together. Definitely worth it! ⭐️⭐️⭐️⭐️⭐️

August 19, 2026
Rated 5 out of 5 stars

Amazing app for families of all ages…

Amazing app for families of all ages and sizes great savings on things you wouldn't expect like shopping uniforms coffee covers everything and more for parents and children price is amazing and there's a few surprises once you join aswel

August 19, 2026
Rated 5 out of 5 stars

Very happy

Very happy, a easy to use website, with good discounts. It was cheaper to order tickets through kids pass then the zoo website.

August 16, 2026
Rated 5 out of 5 stars

Great value

I've used Kids Pass for a few years now and have made some great savings. I always look around and kids pass are always giving the better deals.

August 18, 2026
Rated 2 out of 5 stars

Lots of activities ,days out shown ,the…

Lots of activities ,days out shown ,the vast majority have NO discount

Not impressed after paying a joining fee.

Lesson learned.

July 6, 2026
Kids Pass logo

Reply from Kids Pass

Good afternoon,

Thank you for your review. We’re sorry to hear that you were disappointed with the savings you received.

The amount saved can vary depending on the attraction, activity or offer being used, and we always aim to provide a wide range of discounts to help our members save on family days out and entertainment.

If you’d like us to look into your experience or help you find other available savings, please contact our Customer Service Team at hello@kidspass.co.uk and we’ll be happy to assist.

Kind regards,
The Kids Pass Team

Rated 1 out of 5 stars

Terrible experience ( Refund Request )

"Terrible experience. I paid £217.25 for Flamingo Land tickets that were completely unusable and unsafe due to severe overcrowding and 2-hour queues in 32°C heat with young children. I submitted a formal refund request days ago and have been completely ignored by customer service, yet your automated system is asking me for a review. I need a manager to reply to my complaint and process my refund immediately."

August 12, 2026
Kids Pass logo

Reply from Kids Pass

Good afternoon,

We’re sorry to hear about your experience and understand your frustration.

Our customer service team responds to all enquiries within 24 hours. Please ensure your refund request has been sent directly to hello@kidspass.co.uk so our team can locate your complaint and respond as quickly as possible.

If you’ve already contacted us at this address, please allow up to 24 hours for a response and be sure to check your junk/spam folder too.

Thank you for your patience.

Kind regards,
The Kids Pass Team

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