Kids Wholesale Clothing (KWC) Reviews 

178
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The best quality bits! Been using them for years. My number 1 choice always. Whenever I’ve emailed about any issues with delivery (not their fault) someone has always been quick to reply and always so... See more

Rated 5 out of 5 stars

Solid, reliable company. Great customer service on the rare accessions I’ve had to contact them due to soiled/damaged or smelly items (smell of curry/cooking smells!) Only downside is occasionally t... See more

Company replied

Rated 5 out of 5 stars

KWC never disappointed,product and service is always fantastic and if there is ever a slight problem they are amazing at resolving it .The sign of a great outfit

Company replied

Rated 5 out of 5 stars

The shipping was incredibly fast. I placed my order and received within two days—well within the expected window. The items were carefully packed and came in perfect condition, which I really appre... See more

Company details

  1. Clothing Supplier

Written by the company

Kids Wholesale Clothing (KWC) is a distributor of high-quality baby blanks for the personalisation/craft and promotion trade. Our products are manufactured according to our strict ethics code "Only the best or nothing" at our production operations in India and China, which are Oeko-Tex® Standard 100 certified. This is an independent certification system for textile raw materials, intermediate and end products at all stages of production. Our operations in India and China are also BSCI (Business Social Compliance Initiative) compliant, which is a non-profit organisation dedicated to the improvement of working conditions in the supply chain with our factory audited against the BSCI base code. Operations are also Sedex certified (Supplier Ethical Data Exchange) which is a not-for-profit membership organisation for businesses committed to the continuous improvement of ethical performance within their supply chains. Supplying UK, European and worldwide based businesses with ethically made quality baby blanks ranging from baby blankets, baby bibs, baby T-shirts, and hoodies printed and blank. Our customer base ranges from the ebayer to large retail groups.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

178 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(178)

30 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

Amazing quality items

Amazing quality items, good dispatch times and always notified if dispatch is longer than their usual timescale.
Customer service has always been spot on for me.
My only slight niggle is sometimes items can be out of stock for a while forcing me to have to buy elsewhere when I would much prefer to buy here

July 17, 2024
Unprompted review
Rated 5 out of 5 stars

Great and fast service - no issues

Have only been using these guys since the start of the year, and I can’t fault them. Great quality clothing for my resell business, and my orders arrive really quickly. prices are fair too, they’re now my go to sole supplier for nearly all my stock.

July 12, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

Great company, highly recommended

KWC always offer great products and they always arrive quickly. Any issues I face, which is rarely, if ever, they're always really quick and understanding and resolve in a timely manner due to their great customer service. Highly recommended company

July 26, 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic service as always

Fantastic service as always. I have traded with kids wholesale for many years and have always received lovely quality items. Any issues and they get sorted straight away.

July 26, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent

First time ordering, easy to order, arrived on time. I can't fault the service that I have received 10/10

June 11, 2024
Unprompted review
Rated 1 out of 5 stars

Where is my order.....?

Where is my order.....?? I ordered on the 1st and you advertise 1-2 day dispatch and have no notification of delays. Ordered nearly 100 times with KWC but unfortunately not the first time an order has been delayed without any notification. The items you stock as a wholesaler are purely for other businesses to fulfill orders - but you have the audacity to tell me "We've had a delay and we have no idea what date your order will dispatch". Great stuff, thanks for that. Right ahead of a bank holiday weekend which means it'll now be at least 3 working days before dispatch and at least 4+ days from order to delivery. But you simply expect to me to tell my customers, "sorry it's delayed, my wholesale said they have NO IDEA when they are dispatching my order and didn't bother to tell me it was delayed". Frustrated beyond belief.

May 2, 2024
Unprompted review
Advertisement
Rated 1 out of 5 stars

very poor customer service

IF there was an option for no stars that would be what I would be selecting. I have used this company a number of times and had no issues however this time I am still waiting for my parcel that I ordered in December I have contacted customer services who are saying that I wasn't home for the delivery attempts despite the fact I have sat in on two occasions waiting for my parcel and no one delivering also have cctv footage to prove that no delivery attempt was made and now they are holding my items until I pay another delivery fee dissipate the fact the issue is with Hermes not myself. they are to busy trying to brush off the issue and not deal with it themselves.

February 1, 2022
Unprompted review
Rated 1 out of 5 stars

If I could rate 0 I would

If I could rate 0 I would! Order not arrived, tried to speak to lady at customer service who said it was couriers fault and that courier is lying that he doesn’t have the parcel so they wouldn’t help!

October 8, 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic company

Fantastic company. Been nothing but helpful when I’ve phoned or emailed. The customer service and speed are fantastic.

June 28, 2021
Unprompted review
Rated 5 out of 5 stars

Fab company.

Fab company.
I stumbled across them a few years ago and have been using them ever since.
The clothes are amazing quality, my customers love them. The options are great.
Thoroughout the pandemic they have been open about shipping times aswell as giving additional info about restocking dates etc and been very reliable.
They listen to customers and make improvements to the site based on that, they are also really quick and friendly to reply when you have a problem.

February 8, 2021
Unprompted review
Advertisement
Rated 5 out of 5 stars

Fantastic service

I’ve ordered from KWC many many times and will continue to do so, lovely wide range of products which are great quality and never disappointed when they arrive.

Thank you for your continued hard work during this pandemic to ensure us little businesses can still order :)

November 25, 2020
Unprompted review
Advertisement
Rated 5 out of 5 stars

Good hoodies & sweatshirts

I ordered some kids hoodies for gym at school. Very good price, and nice quality. medium weight items. 80% cotton - more than M&S and John Lewis. Delivered within the week. Much appreciated. Thank you.

October 1, 2020
Unprompted review
Rated 5 out of 5 stars

Brilliant company

Brilliant company

The quality of the clothing is amazing so many compliments on them.

Lovely variety of items and colours always helpful and good customer service.

Recommend

Use these regularly

Thank you

January 10, 2020
Unprompted review
Rated 1 out of 5 stars

FALSE ADVERTISING

Ordered with this company once before and delivery took ages and quality was rubbish but the price was cheap to be fair...this time i ordered on 20th of December and when I order there was nothing on there website stating that they were going to be closed so I made a order , a Thew hours later i wanted to make another order so I went back on there website and there's a sign saying there closed and the wont be dispatching till January the 7th Lol thats over a week just to dispatch so the delivery time is ridicolous and wouldn't have ordered if i knew this...complete waste of time i needed these items for new year's eve so now I'm out of pocket ...terrible service for poor quality item's will not be ordering from this company again

December 28, 2018
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look