Kikocosmetics Reviews 39

TrustScore 2 out of 5

1.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

1.9

Poor

TrustScore 2 out of 5

39 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

ZERO STARS!!!!!

ZERO STARS!!!!!! Once again this company has shown that the are cr..
Ordered some lipgloss for over a month ago, no lipgloss and NO custmer"service" Stay away from that company

April 15, 2023
Unprompted review
Advertisement
Rated 1 out of 5 stars

the company supports the aggressor state

I made an order on August 4, 2022. Order number 27784939.
The delivery was not long, but the quality of the products is terrible. I ordered mascara - the expiration date has not yet expired, but the mascara has dried up, it is impossible to apply make-up.
Moreover, the company supports Russia - the country of the aggressor!
Until the policy of the company changes - boycott!

August 4, 2022
Unprompted review
Rated 1 out of 5 stars

Terrible

Terrible! I have ordered and never received it. After too much try they ask for my IBAN to refund me. And they never refund 😒 and didn't Answer anymore!
I hate this behavior. It is like someone steal your money obviously

May 30, 2022
Unprompted review
Rated 3 out of 5 stars

Long delivery times

The distribution is from Italy, not the UK despite there being many Kiko stores here. This means waiting for deliveries for weeks, had I known this I would have visited a store. Wouldn't buy online again due to this

December 7, 2021
Unprompted review
Rated 2 out of 5 stars

No goods received

No goods received. Tracking is a joke. It looks like the parcel arrived from Italy to UK and went back yet Kiko has an English UK base. Something very fishy and they have nearly £30 if my money I cannot get back

May 19, 2021
Unprompted review
Advertisement
Rated 2 out of 5 stars

Was given a GiftChoice voucher which I…

Was given a GiftChoice voucher which I redeemed against the retailer KIKO. However I have discovered that KIKO are NOT accepting Gift Vouchers as payment online and there is no resolution in sight. You have to visit the store itself which, in a lockdown, is proving difficult?!?!?! The nearest KIKO store to me is about a 120 mile round trip, which for £25 voucher doesn't make much sense. I hope that they are planning on getting this fixed. At the end of the day KIKO/GiftChoice have been paid and they have yet to provide the services as advertised on their website(s)

February 2, 2021
Unprompted review
Show reviews in all languages. (39 reviews)

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look