Angel Clothing Reviews 

595
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 53 reviews, reviewers had a great experience with this company. Consumers consistently share that products arrive very quickly, match their online descriptions perfectly, and offer truly incredible overall value. Shoppers often praise the careful packaging, wonderful item conditions, and the smooth overall purchasing process from start to finish. Many buyers truly appreciate the prompt delivery service and feel genuinely confident recommending these products to their friends. Though some customers experienced frustrating issues with missing items, unhelpful delivery couriers, or parcels failing to arrive entirely. A few reviewers also noted minor defects upon opening packages, such as broken pieces or unexpected taxes during checkout.

What people talk about most

Product

Consumers find products to be of high quality and matching their descriptions. Reviewers are impressed with... See more

Delivery service

Users describe positive interactions with delivery service, highlighting incredibly fast shipping and items... See more

Quality

People report high satisfaction with the quality and affordability of the products. Reviewers note that items... See more

Price

Customers had positive experiences with price, often expressing surprise at how affordable the items are... See more

Order

Customers consistently note ambiguous experiences with order. On one hand, many people praise the fast... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Delivery was incredibly fast! The courier was also very much on time and I was extremely impressed. Only -1 because the shoes are a little bit groggy (there's some loose threads, tight buckles and a l... See more

Rated 4 out of 5 stars

Leggings are really amazing, only one tiny puncture being found when I opened package, but that's ok

Rated 5 out of 5 stars

Ordered an item and it arrived very promptly. Had a bit missing , not the fault of Angel Clothing. The problem was solved immediately without hassle. Great customer service Will of course use Ang... See more


Company details

  1. Clothing Store
  2. Costume Jewelry Shop
  3. Gift Shop
  4. Shoe Store

Information provided by various external sources

Gothic Clothing, gothic boots and gothic jewellery. Also New Rock Boots and alternative clothing. Buy gothic accessories, goth clothing and goth boots. Goth jewllery.


Contact info

4.2

Great

TrustScore 4 out of 5

595 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(595)

50 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 1 out of 5 stars

Do not purchase from this site

Do not purchase from this site. They claim returns/refunds no questions asked, I sent my item back months ago and they’re now ignoring all messages emails and have not provided me with my refund this was over $200.

May 6, 2024
Unprompted review
Angel Clothing logo

Reply from Angel Clothing

Hi, Please reply to the truspilot request for more information, we do get confused with similar sounding companies, to confirm we are a gothic and alternative clothing website based in the UK.

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Rated 1 out of 5 stars

Ordered 2 dresses

Ordered 2 dresses. After 5 days I received "tracking number. Except this was false to give impression that order is placed.Truth is the items were never dispatched to Royal mail. Contacted them first they said they canot find my order number. I then called and tried to clear the issue. Lady I spoke to was kind. They refunded SOME of my money. They didn't refund "shipping" fees even though item was NEVER given to courier. From what I can tell they didn't have stock.
Integrity is hard to come by these days.

July 19, 2024
Unprompted review
Rated 1 out of 5 stars

Didn’t receive item

Didn’t receive item. Just an email saying they had got their stock levels wrong so it wasn’t in stock.
1 star for speed of refund otherwise it would be zero.

June 25, 2024
Rated 5 out of 5 stars

Quick delivery

Quick delivery. A safe tracking. You replied to my mails very quickly. I could reschedule the delivery in relay point of my choice.
And you repayd me the customs fees that I payed twice.
I m very satisfied. Your website is serious and very professionnal.

May 25, 2024
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Rated 1 out of 5 stars

I ordered a dress at the start of…

I ordered a dress at the start of January in time to get it for my birthday based on their approx shipping details. Only to have no email or text message sent to me, nothing come to my house for weeks, no responses to any of my emails and calls. For it to then randomly come to my house at the end of February. I am so appalled I want my money back and when the dress came it was horrible quality! So disappointed

January 8, 2024
Unprompted review
Rated 1 out of 5 stars

Completely scammed !

Completely scammed !! I placed an order and 3 weeks later still nothing . I sent multiple emails with no response so I had to contact my credit card company to refund the charge

May 16, 2024
Unprompted review

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