Angel Clothing Reviews 

595
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 53 reviews, reviewers had a great experience with this company. Consumers consistently share that products arrive very quickly, match their online descriptions perfectly, and offer truly incredible overall value. Shoppers often praise the careful packaging, wonderful item conditions, and the smooth overall purchasing process from start to finish. Many buyers truly appreciate the prompt delivery service and feel genuinely confident recommending these products to their friends. Though some customers experienced frustrating issues with missing items, unhelpful delivery couriers, or parcels failing to arrive entirely. A few reviewers also noted minor defects upon opening packages, such as broken pieces or unexpected taxes during checkout.

What people talk about most

Product

Consumers find products to be of high quality and matching their descriptions. Reviewers are impressed with... See more

Delivery service

Users describe positive interactions with delivery service, highlighting incredibly fast shipping and items... See more

Quality

People report high satisfaction with the quality and affordability of the products. Reviewers note that items... See more

Price

Customers had positive experiences with price, often expressing surprise at how affordable the items are... See more

Order

Customers consistently note ambiguous experiences with order. On one hand, many people praise the fast... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Delivery was incredibly fast! The courier was also very much on time and I was extremely impressed. Only -1 because the shoes are a little bit groggy (there's some loose threads, tight buckles and a l... See more

Rated 4 out of 5 stars

Leggings are really amazing, only one tiny puncture being found when I opened package, but that's ok

Rated 5 out of 5 stars

Ordered an item and it arrived very promptly. Had a bit missing , not the fault of Angel Clothing. The problem was solved immediately without hassle. Great customer service Will of course use Ang... See more


Company details

  1. Clothing Store
  2. Costume Jewelry Shop
  3. Gift Shop
  4. Shoe Store

Information provided by various external sources

Gothic Clothing, gothic boots and gothic jewellery. Also New Rock Boots and alternative clothing. Buy gothic accessories, goth clothing and goth boots. Goth jewllery.


Contact info

4.2

Great

TrustScore 4 out of 5

595 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(595)

50 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

delivery

I had a delivery issue which they went above and beyond to rectify. fantastic service. Item was great quality and fit perfectly.

July 26, 2023
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Rated 2 out of 5 stars

Not yet delivered

Can’t leave a review because I have not received the item yet! Says still in transit

June 28, 2023
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Reply from Angel Clothing

Sorry to hear it's not arrived yet, we shipped it promptly the same day you ordered it, your chosen shipping method (trakpak) can be slow on international deliveries but that's unfortunately not something we can control. We do have faster shipping methods available at checkout (DHL) but they can work out more expensive.

Rated 1 out of 5 stars

Never received the item

Never received the item! Emailed but only got automatic reply

June 25, 2023
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Reply from Angel Clothing

This item shipped on the 27th June, it looks like the tracking number was not appended due to a size change on the item, we apologise for this. We do not appear to have had an email from you relating to this order to let us know you had not received it. We are normally very responsive to emails. I have emailed you directly to follow up.

Rated 5 out of 5 stars

Excellent Service

Item was well packaged, exactly as described, sizing was perfect and price was very reasonable. Very happy with my purchase and very likely to return here for more things in the future. Fast dispatch too and purchase process was simple and fast.

June 26, 2023
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Rated 5 out of 5 stars

Very happy, will shop again!

Angel clothing had in stock exactly what I was looking. Check out was easy and my items came rather speedy. Very happy, will feel confident to purchase from them again in the future.

May 28, 2023
Rated 1 out of 5 stars

Ordered a pair of demonia sandels 3…

Ordered a pair of demonia sandels 3 weeks ago for my daughters birthday at the time they said in stock so waited and nothing then after a week I decided to phone and was told they are coming direct from USA and would be here next week no problem I thought we’ll 2 weeks later still no sign of these and will now not get them in time had no emails or anything since getting the order confirmation pretty awful customer service. And best thing is website now says they have 9 pairs in stock I recommend avoiding this company and not parting with your hard earned money

May 27, 2023
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Reply from Angel Clothing

Hi, This information is provided on the product availability chart with a link to the boots information page, we are sorry this was not very clear. Items marked as in stock are available for immediate shipment.

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Rated 5 out of 5 stars

Great service

Great service, highly recommended. Lighting-quick to despatch order and next day delivery. Very happy with my purchases and bought a fair few items.

May 27, 2023

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