Kish Reviews 

1,125
TrustScore 4 out of 5

4.0

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Rated 4 out of 5 stars

I like the watch bands. They look good and sturdy. I ordered baby pink. They are the same colour as the original Garmin bands. Unfortunately the clasp is rose gold/pink gold instead of the yellow gold... See more

Rated 5 out of 5 stars

Not only were they the best price online I could find for my battery (one site was actually 4 times the price for the same item) but the handwritten card that came with my order added a nice personal... See more

Rated 5 out of 5 stars

I visited Kish jewellers today my partner had gifted me a rotary watch from 1991 I left it with them because it wasn't working and all it needed was a battery and the service was excellent I would hi... See more

Rated 1 out of 5 stars

Worst experience ever. Ordered a casio watch on January 2 and received it June 18, can you believe it?? I tried to contact them, and since they were delaying, I emailed them to cancel the order but th... See more

Company details

  1. Watch Store

Written by the company

Kish.nl Horloges, Horlogekisten, Watchwinders, Horlogebanden - Diesel, TW Steel, Casio, Tauchmeister, Aeromatic, Invicta, The One, Odm, Soyuz, Seiko, Rosato, Ingersoll, zakhorloges, Gisoni,


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4.0

Great

TrustScore 4 out of 5

1K reviews

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No recent history of asking for reviews

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Replied to 43% of negative reviews

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4.0

All reviews

(1,125)

372 reviews in the last 12 months

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Rated 1 out of 5 stars

Terrible Shopping Experience

I feel compelled to share my nightmarish experience with Kish.nl to warn others about their questionable practices. My recent order with them (Order Number: 4089669) has been a complete disaster, and it's evident that something is amiss with this webshop.

Firstly, I ordered the CASIO COLLECTION MRW-200H-1EVEF, but to my dismay, I received the different watch with different code instead. This is not a trivial mistake, as I specifically chose the model I wanted. Kish.nl's response to this discrepancy was evasive and unhelpful, to say the least.

Secondly, the packaging and delivery were shockingly subpar. Instead of the promised original packaging, my watch arrived in a loose plastic bag, with no accompanying documentation or user manual. It raises doubts about the authenticity and condition of the product.

But what truly sets Kish.nl apart in all the wrong ways is their customer service. They have shown a complete lack of professionalism and courtesy. They've failed to take responsibility for their mistakes, and their responses have been dismissive and uncooperative.

To add insult to injury, they refused to cover the return shipping costs, despite their errors. This has left me with not only the wrong product but also additional expenses due to their incompetence.

I strongly advise potential customers to steer clear of Kish.nl. Their actions speak louder than their claims of being a reputable store. Save yourself the frustration and hassle by choosing a more reliable and customer-focused retailer for your purchases.

In summary, Kish.nl's blunders, poor customer service, and refusal to rectify their mistakes make them a prime example of what an online shopping nightmare can be. My advice: Avoid Kish.nl at all costs.

August 18, 2023
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Rated 5 out of 5 stars

Great price and a nice personal touch

Not only were they the best price online I could find for my battery (one site was actually 4 times the price for the same item) but the handwritten card that came with my order added a nice personal touch that is sadly lacking with online shopping. I highly recommend them for anything you may need that they sell!

June 1, 2022
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Rated 1 out of 5 stars

I get the wrong product for the wrong…

I get the wrong product for the wrong watch.
I was pretty shore that I ordered the right bracelet model. But now I can't understand my order with the system or check if it's been correct.
That's why my order it's going back.
Kind regards, Minja

October 19, 2021
Unprompted review
Rated 5 out of 5 stars

2 springbars

2 springbars. Next day delivery with a hand written note, very nice attention.
Perfect, will come back and I do recommend (at least for spring bars and the service)

July 9, 2021
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Rated 2 out of 5 stars

I have ordered a product on this website

I have ordered a product on this website. It was a Christmas gift over 200 euros.
I was searching on the internet and I found this product on the website at a good price.
I click on the product and I have read "delivery tomorrow" so then I ordered the product.
Then I received an email that this product is out of order and they expect to receive the product before Christmas.
Of course at Christmas, they informed again that they still not have the product and they don't know when they will receive it.
They ruin my gift and I asked for a refund.
Normally refund takes less than a week, in this case, they promise told me to wait14 days.
Overall:

1. They mark the product as available when is not available. Once your order then they inform you that is not available.
2. I get the refund just the last day of the "14 days by law" after contacting them twice.
3. Don't trust on that "delivery tomorrow" is just a web standard this what they told me.

Be aware of kish.nl, If you are planning to make a gift they will definitely ruin it.

I just give them 2 stars because they kindly reply to all my emails on time.

January 12, 2021
Unprompted review
Rated 1 out of 5 stars

HORRIBLE!!

HORRIBLE!!

I ordered a watch box and it came with a big crack in the glass.
I send it back, (customer service told me I could get mij return money back) I got a new one but that one was also damaged.
So I send it back again. I asked for a refund because I didn't want to try it again. Long story short.. after several months and with different cutomer service people, I got the money back for the box and 1 return. But the last return cost they will not give me unless I order something again. I asked several times to explain it to me but now they are just ignoring me. BAD CUSTOMER SERVICE!! I will never order there ever agian.

February 21, 2019
Unprompted review
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Rated 5 out of 5 stars

THANK YOU KISH

very fast shipping to Russia (7 DIESEL straps). always respond to any questions in detail and quickly. it would be great if EVERYONE worked like these guys.Thank you very much!

November 15, 2018
Unprompted review
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