When I went to the store in Malmö I first was not even greeted by the staff and then the salesperson was lowkey vibing me for no reason when I politely tried to explain what I was looking for. He most... See more
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[Update] company replied and the order will be shipped in Mid-March. [Original] Placed an order on December 30. As of today (February 26th), the order has not been delivered and the company did n... See more
Always find the tools I want and good quality options. Last order was delayed quite a bit due to manufacturer. They solved that quick and easy with an uppgrade for same price and I recieved that two d... See more
I much appreciate the fact that you really do your homework to select and filter the best items, and only then you offer them to your customers. On the down side, the courtesy found in your stores tel... See more
Company details
Information provided by various external sources
Kitchenlab samlar köksredskap för matnördar och hemmakockar. Kvalitetsprodukter inom matlagning. Butiker i Stockhholm och Malmö.
Contact info
Birger Jarlsgatan 106, 114 20, Stockholm, Sweden
- 08-41095200
- kundservice@kitchenlab.se
- www.kitchenlab.se
3.8
Great
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 18% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good products
Good products, the delivery time was a little long, but everything was delivered correctly.
July 13, 2020
Unprompted review
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Supersnabb support!
June 29, 2020
Unprompted review
Good after-sale customer service
A piece of equipment of the machine that I ordered was missing (or lost during packaging). Kitchenlab.se replaced if free of charge.
Good customer service!
June 22, 2020
Unprompted review
Reply from KitchenLab
Hi Wolfgang! I understood that you tried to attach a file that was not accepted by our customer service system. Please let us know if you have any more questions and always feel free to call us.
Late delivery
Late delivery. Why blame suppliers for late delivery? The contracted delivery time is between buyer and seller.
June 20, 2020
Unprompted review
Reply from KitchenLab
Thanks for your feedback! We communicate 6-12 days for items that are currently out of stock. Your order was dispatched four days after order date, even though the product was not in stock at the time when you placed your order. We wish you many great smoothies with your new blender and hope to serve you soon again :-)
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Fast shipping
Fast shipping, accurate descriptions, and good quality products
May 29, 2020
Unprompted review
Fantastic customer service
Fantastic customer service. Quick and helpful.
May 27, 2020
Unprompted review
Great communication
May 12, 2020
Unprompted review
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Bra service!
May 6, 2020
Unprompted review
Great products and fantastic service…
Great products and fantastic service from the staff in house!
May 6, 2020
Unprompted review
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Good experience and quality
November 17, 2019
Unprompted review
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I highly recommend this shop, all *****-stars
I got very good service and the emails were answered quickly.
The order was delivered quickly.
I highly recommend this shop.
September 18, 2019
Unprompted review
Super fast delivery and a first class…
Super fast delivery and a first class product.
Well done.
September 17, 2019
Unprompted review
It was good that they have the products which we want
It was very good service and the most amazing thing it’s that they have very good products and special things which I don’t understand why hard to find it but KitchenLab have them like sorbitol powder and they speak English and delivery is fast just the delivery was expensive otherwise I recommend them to family and friends and how they care thanks
September 17, 2019
Unprompted review
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