Kitty Café Reviews 

122
TrustScore 2.5 out of 5

2.4

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Rated 4 out of 5 stars

Unlike what others say it is actually a really good cafe. Bare in mind that we are cat owners our selves. There was a cat who came over to us on his own and sat on our sofa. The cat was quite calm, pu... See more

Rated 1 out of 5 stars

Booked for my son’s 14th birthday. Dreadful. Terrible service and cats that didn’t want to be there. So obviously a chain. No atmosphere and our table was illuminated by weird purple lights that gave... See more

Rated 1 out of 5 stars

We went today for a birthday treat, would not recommend to anyone. As previous reviews state, food is awful and the staff are very unprofessional. Raising concerns to admin get you no where ev... See more

Rated 5 out of 5 stars

A lot of mixed reviews on here but it seems that timing may play a big part - I came with my partner whilst visiting the city, we’ve both not been to a Cat cafe before even tho we are both huge feline... See more

Company details

  1. Pet Store
  2. Animal Feed Store
  3. Pet Supply Store

Information provided by various external sources

Kitty Café is a cat rescue centre and cat café offering a selection of drinks and hot and cold dishes, with vegetarian, vegan, and gluten-free options.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

122 reviews

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2.4

All reviews

(122)

22 reviews in the last 12 months

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Rated 2 out of 5 stars

Abandon all hope, ye who enter here.

Let me start off by saying I was really up for going to the KittyCafe in Leeds however after visiting it I have some major concerns.

Firstly the cats themselves exhibited behaviours of wanting to get the hell out of the way. 95% of the animals were very high above the cafe, hiding. Which to me means they don't want or like the attention they are receiving. Children who where visiting whilst I was there spent the entire time either chasing the very small kittens around the floor in groups of about five or so, looming over the poor things or poking sleeping cats with sticks to get their attention (the staff didn't seem to care that they were doing this).

There was a very small cat, can't of been much older than about 4 months, that for the entire time I was there was not left alone despite it trying to sleep atop a very high cat tree. It was prodded and woken up for the entire hour of my stay.

The staff were also pretty terrible, they seem to have employed a very young group of students to manage it, who either have servere learning difficulties or the people skills of those raised by wolves you hear about in Russia every now and again. I asked for a piece of cake and the young guy squirmed and looked at me as if I had asked to murder his entire family. He was worried I wouldn't have time to eat my cake and asked his manager over the head set (20 ft away from him) whether, with 45 minutes left on my 'timer', that was possible...

I left the cafe actually feeling sorry for the poor animals that have to put up with that for hours on end and to be honest a little on edge. I would go as far to say it was a glorified petting zoo with animal welfare at the bottom of the priority list.

I was very disappointed and would advise cat/animal admirers to steer well clear of it.

October 22, 2018
Unprompted review
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