Kiva Reviews 707

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Love Kiva! Have loved this platform and community ever since I received a Kiva gift card for Christmas more than a decade ago. I immediately put that gift to use on the platform and fell in love with... See more

Rated 5 out of 5 stars

It is heartwarming to be able to support others around the world who are building their lives. I sense the equality in the human spirit. It is also humbling to realise that any complaint I have about... See more

Rated 5 out of 5 stars

I found Kiva 15 or so years ago, i was looking for a way to assist motivated people who had no access to other funding sources. Kiva is excellent at this. Most weeks I make one $25 loan, the c... See more

Rated 5 out of 5 stars

Kiva is an incredible platform for microlending. Helping people to be self-sustaining through economic opportunity is one of the best gifts you can give. I lend regularly and donate to Kiva to help th... See more

Company details

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Kiva enables you to loan to small businesses in developing countries.


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4.8

Excellent

TrustScore 5 out of 5

707 reviews

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Rated 5 out of 5 stars

We welcome the opportunity to…

We welcome the opportunity to contribute in a small way...AND to witness how many such small additions CAN multiply into genuine assistance. The scope of your organization continues to make us aware of being but a small cog in the world's machinations.

November 15, 2024
Unprompted review
Rated 5 out of 5 stars

A different way to contribute

Kiva lends money to local entrepreneurs and small business owners - some run really small businesses, such as a person with a pushcart. I feel I am directly helping someone to succeed in life, no matter if that person is nearby or in another part of the world. I can choose the type of businesses I want to support, the country where I want my contributions to go, etc.

August 18, 2024
Unprompted review
Rated 2 out of 5 stars

CEO of Kiva is making millions

I read that the CEO of Kiva is making more money than a lot of other good charitable non-profits and that Google is an investor that's making millions. They are not giving away loans, they are giving loans with an interest rate those poor people have to pay. I previously donated money to them, but until I know more, I won't be donating to them again.

Granted people are getting loans who may otherwise not be able to get a loan, although I've read that they used to give more information about the people receiving loans than they do now. There are a lot of partner organizations, apparently in most countries, but some of them we have no information.

October 21, 2024
Unprompted review
Kiva logo

Reply from Kiva

Hi Joyce, thanks so much for taking the time to write us a review.

In regards to our executive leadership's salaries,
Kiva is a nonprofit with a mission to expand financial access so underserved communities can thrive. Since our founding we have leveraged two main competencies to help us achieve this mission: technology-enabled crowdfunding and microfinance.

In 2019, compensation for the CEO was set according to the expanded scope of Kiva’s mission and compensation principles that included benchmarking data from technology, finance, and nonprofit organizations in similar domains, scale, and impact.

Kiva firmly believes in providing fair and equitable compensation to individuals who devote themselves to mission-driven work and with ongoing feedback from stakeholders, we continue to evolve a modern, fair, and equitable compensation philosophy across the organization.

Additionally, based on Kiva’s commitment to keep kiva.org user lending assets separate from operating assets, to ensure 100% of loaned funds go toward supporting loans, Kiva Microfunds’ annual revenues is not a full representation of Kiva’s scale, impact, or complexity. For example, Kiva’s loan funds, the primary measure of Kiva’s impact, totaled $224M in 2021.

As far as interest rates go, the average fees charged by a partner is noted in the “Average Cost to Borrower” field on a loan profile. At Kiva, sustainability is critical to reaching more families and communities worldwide, and charging borrowers allows our Lending Partners to cover the high operational costs of microfinance and provide critical wraparound services.

As only some partners pay a small fee for using Kiva as a fundraising platform, Kiva loans give our partners the flexibility to reach more communities -- mainly rural and underserved populations. Most Kiva Lending Partners charge interest or fees in some form; however, Kiva will not partner with an organization that charges unreasonable interest rates, and we require our partners to disclose their rates fully. In addition, Kiva only partners with microfinance institutions and other organizations with a social mission to serve the poor, unbanked, and underserved.

I hope this answers any questions and concerns you may have. Please feel free to reach out to us at any time via email at contactus@kiva.org.

Rated 5 out of 5 stars

Easy to use

It was easy to navigate the site and pick out the people that I wanted to lend money to. The site is very easy to use and explains every step of the process.

October 11, 2024
Unprompted review
Rated 5 out of 5 stars

KIVA Helps People

KIVA is great opportunity to directly help a small business in impoverished areas expand for the benefit of the owner, their family and the community.
All of my loans have been repaid and reloaned.

October 11, 2024
Unprompted review
Rated 5 out of 5 stars

SEEKING FURTHER INFO re SUPPORTING NEPALProvided me with an opportunity to…

Provided me with an opportunity to provide feedback and seek answers to my ONE QUESTION re what has happened to Kiva.org and its relationship with NEPAL??

My family and I wish to support Female Nepali entrepreneurs. For many months or perhaps years there have been NO OPPORTUNITIES to do so due to lack of Nepali loans. Has Nepal been abandoned by Kiva ? If so please notify me so that I may seek other more current charitable/microlending opportunities to benefit Nepali women. Needless too say WE ARE DISAPPOINTED.

October 11, 2024
Unprompted review
Rated 5 out of 5 stars

Kiva is unique among microlending organizations

Kiva has a very unique feature which sets it apart from other microlending organizations I've looked at: The fact that your loan, once repaid, can be loaned out again in perpetuity. In other words, each loan I make can help countless people, as I get to choose who the next recipient is after the previous one repays the loan. Another thing I like is that I get to select the borrower based on their need(s) and their geographic location. It's a very personal experience. The only thing I wish I could do was make personal contact with the borrower to see how they're doing. But, I can understand why that wouldn't be a good idea. It's just too risky, for the borrower as well as the lender.

March 1, 2024
Unprompted review
Rated 5 out of 5 stars

Kiva is a friend to all...

I have been loaning money through Kiva for many years and have always found them to be straightforward and honest. It's nice to be able to help others around the world and see them prosper.

September 18, 2024
Unprompted review
Rated 5 out of 5 stars

Like giving, but with an added bonus!

A loan through Kiva has the same satisfying feeling as a simple donation to a worthy cause, with the added very large bonus that the same money comes back and lets you give it over and over again. The web interface is simple and straightforward. You can filter loans by region or gender. You are given a reasonably clear idea of what the money will do for the person borrowing it, and how and when they are likely to pay it back.
It is an excellent giving experience.

August 15, 2024
Unprompted review
Rated 1 out of 5 stars

If you close your account any collected money on your delinquent loans goes to Kiva

Kiva will not deny this happens. Please see my previous comment. They said: "Please note that it is in not in the best interest of Kiva in any way for a loan to become delinquent and default, as you have suggested. Loans that eventually default because of extended delinquency do not return to Kiva." Delinquent loans that don't default but your portion has been paid back will go to Kiva if you closed your account. So, they have an incentive to keep delinquent loans open for a very long time. Five years for me. I ran out of patience and closed my account. If they respond to this, please tell the readers how long you keep delinquent loans open.

November 18, 2023
Unprompted review
Rated 3 out of 5 stars

Good if you want to empower people, but not an investment opportunity

I put out six small loans to various sectors and countries and am now rating after the terms have all ended. The result was.

Two repayments in full
Two repayments in full with a currency loss
Two defaults with about 50 and 60% paid back

About a 20% loss in money overall. I have no problem with the concept, just that it is positioned as an investment. I think that going forward, I will invest in my brokerage accounts and donate through gofundme.

August 14, 2024
Unprompted review
Kiva logo

Reply from Kiva

Hi DG Rochester, thanks so much for your review. To clarify, Kiva loans are not an investment but rather a charitable loan. Because Kiva is a non profit, which means there is no interest earned by Kiva or by lenders on these loans. The risk of default losses (the average Kiva lender experiences a 1.83% default rate) is one reason Kiva is defined as a charity rather than an investment platform. If you have any questions about your loans, please reach out to us at contactus@kiva.org.

Rated 5 out of 5 stars

A Hand Up

I've always been a big believer in the charitable philosophy of a "hand up" rather than a "hand out." I've also been impressed with the concept of microcredit--small loans to individuals so that they can become self-sufficient through their own business endeavors. Kiva encapsulates both these concepts in its platform. Plus Kiva in my mind maximizes the efficiency of charitable lending. The most bang for the lent dollar. Kiva allows the lender to customize their loan portfolio to match their interests: country, gender, type of business, environmental concerns, etc. It is by far my favorite cause!

July 12, 2024
Unprompted review

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