Knightsbridge Commercial Reviews 

678
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 127 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and supportive approach, making interactions pleasant and productive. Many people highlight the excellent service provided, noting the efficient guidance and smooth processes throughout their experience. Reviewers frequently appreciate the swift response times and clear communication, which contributes to a positive overall engagement. However, some people mentioned experiencing slow response times and needing to chase for updates, with simple questions sometimes taking weeks to be addressed. A few other people also felt that communication could be inconsistent, noting instances of high-pressure tactics or a lack of follow-through after initial contact.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their professionalism,... See more

Service

People report positive experiences with service, often highlighting the professionalism, helpfulness, and... See more

Customer service

Consumers find customer service to be positive, highlighting excellent communication and proactive support... See more

Response time

Clients share positive opinions on response time, with many reviewers highlighting the proactive and prompt... See more

Customer communications

Customers had positive experiences with contact, noting that the company provides many potential buyer... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Selling a business is never an easy decision. From day one having Leanne Boulding by our side made is feel much more comfortable. Her regular none pushy check ins are very much welcomed. Our decisi... See more

Company replied

Rated 5 out of 5 stars

Knightsbridge Commercial have been an absolute pleasure to deal with from the very outset! The moment the first contact was made, I was extremely impressed with their professionalism, attention to... See more

Company replied

Rated 5 out of 5 stars

Great meeting with Chris Darroux at Knightsbridge. For an SME like ours it would be a perfect fit and a well tailored service. Chris did an excellent job presenting Knightsbridge, explaining process,... See more

Company replied

Rated 5 out of 5 stars

When I decided to use Knightsbridge to help me sell my company, I was contacted by Leanne Boulding and she told me that she would be dealing with selling my company. She has been professional and als... See more

Company replied


Company details

  1. Business Broker
  2. Commercial Agent
  3. Commercial Real Estate Agency

Written by the company

Knightsbridge Commercial (part of the K3 Capital Group) are the UK’s leading business sales brokers, offering a comprehensive, nationwide service to business owners who are selling their business. A business sale is achieved by introducing a multitude of buyers, offering our client choice through a range of offers from prospective purchasers. At Knightsbridge, we are dedicated to marketing your business to the widest range of buyers possible, giving you the best chance of a successful sale. Our comprehensive approach ensures your business is advertised both online and offline, in order to capture the widest possible audience. Our Commercial Directors will take the time to understand your requirements and the attributes of your business and property in order to tailor a marketing plan best suited to your requirements and thus generating the maximum levels of interest in your business. At Knightsbridge we combine the extensive resources and infrastructure of a large company with a personal and dedicated team approach. If you are thinking about selling your business, please call us on 01204 555080 for an initial confidential chat.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

678 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.6

All reviews

(678)

125 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Repsonsive, professional and interested

Having made the decision to sell my business, I wanted to give myself the best chance of achieving a 'good' sale, so committed to a process of identifying and talking to a number of entities that could facilitate. I've found KBS to be the most professional and the most interested. I've been impressed with their extensive experience, with all of their people who are responsive and professional - and their process.

February 2, 2026
Unprompted review
Knightsbridge Commercial logo

Reply from Knightsbridge Commercial

Hi Simon,

Thank you for your review! We are pleased to hear of your experience with us and happy to hear you have chosen us for the sale of your business!

Kind regards,
Chloe McNulty
Operations Support Manager

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Rated 5 out of 5 stars

Very professional and responsive with…

Very professional and responsive with best results.

February 20, 2026
Unprompted review
Knightsbridge Commercial logo

Reply from Knightsbridge Commercial

Hi Saleh,

Thank you for your review! We are glad to hear of your experience with ourselves and hope to find you the perfect business soon!

Kind regards,
Chloe McNulty
Operations Support Manager

Rated 5 out of 5 stars

Beckie did a great job on marketing materials

So Beckie did a great job on drafts, amends and final production of marketing materials - a good springboard for the sales team to get properly stuck in!

February 20, 2026
Unprompted review
Knightsbridge Commercial logo

Reply from Knightsbridge Commercial

Hi Charles,

Thank you for your review in connection with Beckie! We are glad to hear of your feedback with ourselves!

Kind regards,
Chloe McNulty
Operations Support Manager

Rated 5 out of 5 stars

Ellie was very helpful and proactive in…

Ellie was very helpful and proactive in providing information and assisting with queries.

February 18, 2026
Unprompted review
Knightsbridge Commercial logo

Reply from Knightsbridge Commercial

Hi Nigel,

Thank you for your review in connection with my colleague Ellie! We are happy to hear of your helpful experience!

Kind regards,
Chloe McNulty
Operations Support Manager

Rated 5 out of 5 stars

Extremely fast to find a buyer

Extremely fast to find a buyer. Helpful from the registration to the after sale. Karen and the team super professional.

February 1, 2026
Unprompted review
Knightsbridge Commercial logo

Reply from Knightsbridge Commercial

Hi Ciprian,

Thank you for your five-star review in connection with Karen! We are pleased to hear of your experience with ourselves and wish you all the luck for the future!

Kind regards,
Chloe McNulty
Operations Support Manager

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Rated 5 out of 5 stars

business sale

Almost 12 months of action from Knightsbridge, in particular Sara.
Found loads of possible buyers from all over the country. Staff always polite and efficient.
Excellent service all round.

February 16, 2026
Unprompted review
Knightsbridge Commercial logo

Reply from Knightsbridge Commercial

Hi Roger,

Thank you for your review regarding Sara! I will definitely pass across your comments across to her!

Kind regards,
Chloe McNulty
Operations Support Manager

Rated 1 out of 5 stars

Crazy NDA (in my view)

The NDA should not be signed by anyone as far too wide and inappropriate

February 16, 2026
Unprompted review
Knightsbridge Commercial logo

Reply from Knightsbridge Commercial

Hi Mr Wilder,

Please can you contact our offices on 01204 588387 and speak with a member of the team to ascertain which side of the department will need to handle your query, as we are unable to find you on the system currently.

Thank you.

Kind regards,
Chloe McNulty
Operations Support Manager

Rated 5 out of 5 stars

Working with Knightsbridge

We are a small specialist consultancy and appointed Knightsbridge to market our firm in the summer of 2024.
Commercially we adjudged their fee structure to be transparent and competitive.
All milestones were achieved and we felt fully supported throughout.
The duration of the process was entirely attributable to our market sector and in no part attriutable to Knightsbridge.
In the second half of the process, our account was acquired by Leanne Boulding who was so proactive, fully engaged and inordinately courteous and helpful that it made what at times was a challenging task far easier.
All in all, we were completely satisfied with Knightsbridge's expedition.

February 13, 2026
Unprompted review
Knightsbridge Commercial logo

Reply from Knightsbridge Commercial

Hi Steve,

Thank you for your five-star review! We are pleased to hear of your successful completion and wish you all the best for the future!

Kind regards,
Chloe McNulty
Operations Support Manager

Rated 5 out of 5 stars

Very good communication and well…

Very good communication and well presented documentation regarding the progress of our company.

February 11, 2026
Unprompted review
Knightsbridge Commercial logo

Reply from Knightsbridge Commercial

Hi Granit,

Thank you for your kind review! We are glad to hear of your positive experience with ourselves so far!

Kind regards,
Chloe McNulty
Operations Support Manager

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Rated 5 out of 5 stars

Thank you to Ellie Brown who has been…

Thank you to Ellie Brown who has been very helpful, responsive and easy to work with. I look forward to continuing this on going relationship.

February 9, 2026
Unprompted review
Knightsbridge Commercial logo

Reply from Knightsbridge Commercial

Hi Nabeel,

Thank you for your five-star review in connection with Ellie! We are happy to hear of your experience and hope we can continue to work with you!

Kind regards,
Chloe McNulty
Operations Support Manager

Rated 5 out of 5 stars

Big thanks to Elle Scott for the…

Big thanks to Elle Scott for the seamless help today. They were professional, knowledgeable, and handled my request with zero friction. I really appreciated the clear communication. Great experience.

February 6, 2026
Unprompted review
Knightsbridge Commercial logo

Reply from Knightsbridge Commercial

Hi Sojo,

Thank you for your review regarding Elle! We are happy to hear of your experience in dealing with ourselves and hope to find you the right business soon!

Kind regards,
Chloe McNulty
Operations Support Manager

Rated 5 out of 5 stars

Professional Approach

The people who we have engaged with at Knightsbridge have demonstrated such a wealth of experience in taking SMEs to market it fills us with great confidence that we will reach a very satisfactory outcome. They quite clearly have robust processes in place that will ensure we remain in control throughout.

February 2, 2026
Unprompted review
Knightsbridge Commercial logo

Reply from Knightsbridge Commercial

Hi Martin,

Thank you for your kind review! We are thrilled to hear of your experience with ourselves and look forward to working with you.

Kind regards,
Chloe McNulty
Operations Support Manager

Rated 5 out of 5 stars

Great Teamwork!

The entire team at Knightsbridge has been extremely supportive throughout. Beckie and Lewis did an excellent job collaborating on the marketing material. Overall, it was a very positive experience, and I genuinely felt as though I was working with an extension of my own team.

January 30, 2026
Unprompted review
Knightsbridge Commercial logo

Reply from Knightsbridge Commercial

Hi Mathin,

Thank you for your review concerning Beckie and Lewis! I will make sure to pass across your comments around them both! We look forward to continuing to work with you!

Kind regards,
Chloe McNulty
Operations Support Manager

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Rated 5 out of 5 stars

Sale Completed!!!

Thank you for all your help in finding a buyer for our business, and guiding us through the first time experience with great customer service and professionalism. Special thanks to Leanne for always keeping in contact and being there for any help needed.

January 28, 2026
Unprompted review
Knightsbridge Commercial logo

Reply from Knightsbridge Commercial

Hi Leon,

Thank you for your review in connection with Leanne! We are pleased to hear of your experience with ourselves and wish you the best of luck!

Kind regards,
Chloe McNulty
Operations Support Manager

Rated 5 out of 5 stars

So far so good

So far so good, recently started working with this company. So far, very prompt and professional and making things easy. I look forward to our ongoing relationship.

January 27, 2026
Unprompted review
Knightsbridge Commercial logo

Reply from Knightsbridge Commercial

Hi Mr Powell,

Thank you for your review! We look forward to continuing to work with you!

Kind regards,
Chloe McNulty
Operations Support Manager

Rated 5 out of 5 stars

Professional and responsive service from Elle

I have been dealing with Elle regarding a potential business acquisition. She has been incredibly professional, responsive, and transparent throughout. The documentation was provided quickly, and she was very helpful in facilitating our questions, allowing us to make an informed decision efficiently. A pleasure to deal with.

January 19, 2026
Unprompted review
Knightsbridge Commercial logo

Reply from Knightsbridge Commercial

Hi Dan,

Thank you for your five-star review in connection with Elle! We are happy to hear of your experience in dealing with our team and hopefully we find you the perfect opportunity soon.

Kind regards,
Chloe McNulty
Operations Support Manager

Rated 5 out of 5 stars

Very responsive and accurate in their…

Very responsive and accurate in their replies.

January 13, 2026
Unprompted review
Knightsbridge Commercial logo

Reply from Knightsbridge Commercial

Hi Vaibhav,

Thank you for your review! We are glad to hear of your responsive and accurate experience with ourselves! Hopefully we find the perfect business for you shortly!

Kind regards,
Chloe McNulty
Operations Support Manager

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Rated 5 out of 5 stars

Good experience.

January 1, 2026
Unprompted review
Knightsbridge Commercial logo

Reply from Knightsbridge Commercial

Hi Jason,

Thank you for your review of your experience so far! We are pleased to hear of your good experience in dealing with ourselves.

Kind regards,
Chloe McNulty
Operations Support Manager

Rated 5 out of 5 stars

Mathew was very quick at responding and…

Mathew was very quick at responding and got us the information we required. Answered all our questions and was very helpful.

January 8, 2026
Unprompted review
Knightsbridge Commercial logo

Reply from Knightsbridge Commercial

Hi Tommy,

Thank you for your review! We are pleased to hear of your experience in connection with Matthew and hope to find the right business for you soon!

Kind regards,
Chloe McNulty
Operations Support Manager

Rated 2 out of 5 stars

Not very quick with responses

Not very quick with responses. I missed out on my dream business because of a lack of transparency and communication. I was willing to out bid other offers as well.

December 8, 2025
Unprompted review
Knightsbridge Commercial logo

Reply from Knightsbridge Commercial

Hi Sarah,

Thank you for your review. I believe we have tried to contact you to discuss your review, please can you contact us on 01204 555050 and speak with the relevant team member whose opportunity this is.

Kind regards,
Chloe McNulty
Operations Support Manager

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