Knights Professional Services Reviews 911

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, expertise, and helpfulness, making complex processes clear and manageable. Many highlight the exceptional customer service, noting quick responses and proactive communication that keeps them informed at every stage. People frequently mention feeling well-supported and that the team is dedicated to finding solutions and ensuring a smooth experience. However, some customers also noted issues with communication and responsiveness, particularly regarding complaints. A few reviewers expressed dissatisfaction with the handling of specific cases, citing delays, mismanagement, and a perceived lack of accountability. There were also mentions of difficulties in obtaining itemized breakdowns of costs and concerns about the overall efficiency in certain situations.

What people talk about most

Staff

Customers had positive experiences with staff. Reviewers consistently praise the professionalism, expertise,... See more

Service

Reviewers highlight positive aspects of service, with many customers praising the professionalism,... See more

Customer service

Consumers consistently report positive experiences with customer service, highlighting their helpfulness,... See more

Response time

Users describe positive interactions with response times. Many customers praise the clear, prompt, and... See more

Customer communications

Customers consistently note positive experiences with contact. Many reviewers found staff easy to reach, with... See more

Based on these reviews

Rated 5 out of 5 stars

Ian and his team were our solicitors for both the sale and purchase of 2 homes. I was very impressed with their service at every stage of the process, and they held our hands at every step of the way.... See more

Rated 5 out of 5 stars

We cannot speak highly enough of Kate Herbert. Our house sales and purchase was meant to be straightforwards, it was anything but. from the very beginning Kate made the process simple and her response... See more

Company replied

Rated 5 out of 5 stars

Our move has been complicated, particularly as one Buyer pulled out, just as Contracts were to be exchanged! The process, with the subsequent Buyer has been handled really well, including dealin... See more

Company replied

Rated 5 out of 5 stars

We recently sold our property in a very tough market and this is the second time we have worked with Laurence Warnell. He is thorough, fast, honest and straightforward. Marina Beilby was also excellen... See more

Company replied


Company details

  1. Legal Services
  2. Conveyancer
  3. Employment Attorney
  4. Family Law Attorney
  5. Immigration Attorney
  6. Tax Attorney

Written by the company

Knights is unique in the UK legal and professional services sector and we are redefining our industry. Continuing to increase our geographical coverage and build the scale of our operations, we have become one of the largest collaborative professional services teams in the UK through our strong culture and corporatised model, meaning Knights is now increasingly becoming recognised as the business of choice for more clients and professionals. Pioneers for a new type of professional services business; we operate a unique and proven model which has created a strong and resilient platform for growth. We continue to make good progress against our vision of leading the regional market in the UK, consistently delivering high quality services to our clients across an ever-increasing range of services and sectors. More than 1,100 professionals now work as one team offering a distinctive blend of local knowledge aligned with national capability and presence to deliver a premium client experience.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

911 reviews

5-star
4-star
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1-star

Replied to 94% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Fantastic experience

Kimberly Gardner assisted myself and my wife on the selling of our previous property and purchase of our new. The chain was difficult to say the least and we had serious issues with our house builder on the purchase at completion stage.

Kimberly was first class and couldn’t have done any more to make the process as easy as possible during a very stressful situation.

Would highly recommend.

Lee

April 16, 2026
Unprompted review
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Rated 5 out of 5 stars

We instructed Kirsten Wickham/Knights…

We instructed Kirsten Wickham/Knights to handle the purchase of new built home and found her to be very professional and easy to communicate with. Everything involving the purchase was explained very well, and she also spent a bit of time talking me through a few specific concerns I had in the early stages of the transaction. The prepared reports pre-exchange were very comprehensive, which I found really useful.
I would recommend Kirsten (and the team supporting her) to anyone who's looking for representation in a new built house purchase transaction. Thanks for the good work!

March 26, 2026
Unprompted review
Rated 4 out of 5 stars

It was been great working with Knights…

It was been great working with Knights Plc for the purchase and sale of property.
They are very professional, and excellent in keeping on top of things and very pro active.
I worked with a number of Solicitors, and would definitely recommend Knights to anyone looking for hassle free sale or purchase of property.

Nicola and Waheeda are amazing and quite proactive in taking care of their clients.

April 13, 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommended!

Ian and his team were our solicitors for both the sale and purchase of 2 homes. I was very impressed with their service at every stage of the process, and they held our hands at every step of the way. Their professionalism and expertise must be commended, especially when dealing with very tricky solicitors on the other side of the transaction, and they helped to explain everything in layman's terms to me. I really cannot recommend Knights enough, and there is no doubt I would use them in the future. Many thanks for all your help.

April 2, 2026
Unprompted review
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Rated 1 out of 5 stars

MISSING ASSETS AFTER COP CLIENT DIES & OTHER

Deputy appointed by the Court of Protection failed in his duty to manage his clients estate. He left the firm. shortly after death of his client. House sale money was meant to be invested by the deputy of his client, but no where to be found along with other investments not accounted for. Probate team failed to prepare Statement of Accounts with full details of clients investments. Poor account recording and monitoring by COP legal team and protection of clients assets. Poor response to complaints and ignoring requests to investigate lost investments and clients funds. This firm can not even manage a simple transfer of a house, which only takes three weeks from start to finish if you do it yourself with very little cost. Complaints do not work to resolve complaints they are happy to ignore questions to hide their associates mistakes. Knights offer a poor service and charge extortionate fees. They are are expensive and the expense is driven deliberately by their errors and poor service. Do not use at any cost. They are not worth the money or the stress - they will cause you loss and anxiety in all areas. Very poor service and inexperienced legal teams causing the fees to be high. This firm may be good in some cities, but in Kent certainly not to be used.

April 1, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service from Jamie and Susie!

Jamie and Susie are fantastic! They have been extremely responsive, quick and professional at every stage of us buying and selling our house. We're extremely grateful to them for making this such a smooth experience, and highly recommend their services.

March 30, 2026
Unprompted review
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Reply from Knights Professional Services

Thank you for your review, glad you found the process smooth as that is what we work hard to achieve and such high praise for Jamie and Susie, much appreciated.

Rated 5 out of 5 stars

Excellent service.

From buying a house to selling, Linda and her team supported us every step of the way. Excellent service, will definitely be recommending. Thanks!

April 1, 2026
Unprompted review
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Reply from Knights Professional Services

Thank you for taking the time to post such a lovely review for Linda and her team, they do work hard to provide an excellent service. Very much appreciated.

Rated 5 out of 5 stars

Highly professional

We used Knights for the sale of our property. Jordan Oakes handled legal matters in a highly professional manner and was quick to respond to any queries we had. We thoroughly recommend Knights and Jordan for their excellent service.

March 24, 2026
Unprompted review
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Reply from Knights Professional Services

Thank you for your review and your recommendation of Jordan, it is much appreciated.

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Rated 5 out of 5 stars

Knights Professional Services20

Knights were very efficient and professional with regards to obtaining grant of probate after the death of my wife, followed by the sale of the house and the purchase of a retirement flat. My sincere thanks to Max Wright, Sally Peake and their teams.

March 21, 2026
Unprompted review
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Reply from Knights Professional Services

We are very happy things have gone smoothly and thank you for your comments regarding Max, Sally and the team.

Rated 5 out of 5 stars

Excellent service

Rachael and her team are professional and responsive. I am very impressed by their service and I highly recommend Knights!

March 20, 2026
Unprompted review
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Reply from Knights Professional Services

Thank you for your review, your comments have been passed to Rachael which are much appreciated.

Rated 5 out of 5 stars

We strongly recommend Knights PLC

We strongly recommend Knights PLC. Kirsten ensured our interests were fully protected and kept us clearly informed throughout what could otherwise have been a difficult process. We really appreciate her accessibility, professionalism, and kindness, and we would not hesitate to seek her services again (if needed).

Special thanks to her assistant, Reemin Uddin, who was also helpful.

March 16, 2026
Unprompted review
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Reply from Knights Professional Services

Thank you for such a good review regarding Kirsten and Reemin, it is much appreciated.

Rated 5 out of 5 stars

Excellent service

Laurence Warnell and all of his colleagues provided an excellent service. They were always very responsive and efficient. We would recommend them.

March 6, 2026
Unprompted review
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Reply from Knights Professional Services

Thank you for taking the time to leave such a nice review, it is much appreciated.

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Rated 4 out of 5 stars

A very positive experience

Had a very positive experience using Knights in Worcester when selling our house. Helpful, easily available and professional.

November 3, 2025
Unprompted review
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Reply from Knights Professional Services

Thank you for your feedback on our residential property team. We are pleased to hear you found the team helpful, contactable and professional.

Knights

Rated 5 out of 5 stars

Our sale was quite complicated .

Our sale was quite complicated as the bungalow had belonged to my late brother and my late sister in law and before the sale proceeds could be issued to the appropriate Will recipients, a deduction was needed to ensure expenses on our side were reimbursed. Sarah and her associates acted professionally and flexibly to ensure that post sale we did not have any further adjustments to recover.

September 4, 2025
Unprompted review
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Reply from Knights Professional Services

Thank you for taking the time to share your experience. We really appreciate your kind words.
We understand that the circumstances surrounding your sale were sensitive and more complex than usual, and we’re pleased to hear that we were able to guide you through everything with professionalism and flexibility. Ensuring that all deductions and reimbursements were handled correctly—so that no further adjustments were needed after completion—is incredibly important, and we’re glad you felt supported throughout the process.
Your feedback means a great deal to us, and we’re grateful for the trust you placed in the team during such an important transaction. If you ever need assistance again in the future, we’re always here to help.

Sarah Murphy, Colchester office.

Rated 5 out of 5 stars

Property Conveyancing

Sharon, Georgia and Philippa, not for the first time have provided an excellent service through the process of the sale of my property. Their communication is on point, keeping me updated on progress, reminding me about things that I need to do, never losing sight of the importance of the transaction for me the client. Very few property transactions are entirely hassle-free, but I always felt that the process of the transaction was in good hands.

March 9, 2026
Unprompted review
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Reply from Knights Professional Services

Thank you so much for your wonderful feedback. We’re delighted to hear the team were able to provide you with such consistent and attentive support throughout your property sale.
Clear communication and keeping our clients informed at every stage are incredibly important to us, so it’s great to know you felt well‑supported and reassured during the process. Even when transactions have their inevitable challenges, our goal is always to make the experience as smooth and stress‑free as possible.
We truly appreciate you taking the time to share your experience, and we’re pleased that you felt your sale was in safe hands. If you ever need assistance in the future, we’re always here to help.

Sharon Jordan, Georgia Driver and Philippa Jacks. Nottingham ofice.

Rated 5 out of 5 stars

We were delighted with the service…

We were delighted with the service which we received from Amanda Paardekooper and her team. Using the Specialist Conveyancing service gave excellent results. The procedure was a fairly simple one, ie adding a name to our house Deeds. So pleased that Amanda gave us all the advice we needed, ensuring that we talked to the right people. Advice was given in a friendly, helpful manner and nothing was too much trouble throughout the whole experience. Needless to say, there was a delay in receiving the final documents, but we had been warned about this in advance! It was a real privilege to work with this team, and we heartily recommend the Specialist Conveyancing Service. Many thanks.

March 3, 2026
Unprompted review
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Reply from Knights Professional Services

Thank you so much for taking the time to share your experience.
Adding a name to the house deeds may be a straightforward process, but it’s wonderful to know that our guidance and clear communication helped everything feel smooth and well‑managed from start to finish. We’re especially pleased that you felt well‑informed about expected timescales.

Amanda Paardekooper, Portsmouth office.

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Rated 5 out of 5 stars

Highly recommend

Thanks to Jamie Noel and Saskia Gokani for their help with the purchase of our first home.

#oneteam

February 13, 2026
Unprompted review
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Reply from Knights Professional Services

Buying your first property is such an exciting milestone, and we’re so pleased we could make the process smooth and positive for you.
Congratulations on your new home, and thank you for being part of our #oneteam experience!
If you need anything in the future, we’re always here to help.

Jamie Noel and Saskia Gokani, Oxford office.

Rated 5 out of 5 stars

Outstanding Service from Angela Arnold and the Knights Team

Having used Knights for conveyancing on more than one occasion, I can say without hesitation that the service provided by Angela Arnold and her team has been exceptional every time.

Buying and selling property can often be stressful, but Angela brings a level of professionalism, organisation and reassurance that makes the entire process feel calm and well-managed. Communication is always clear and prompt, and you genuinely feel that everything is being handled carefully and proactively behind the scenes.

What really stands out is the sense that you are in completely safe hands. Angela consistently goes above and beyond to ensure every detail is taken care of, explaining things clearly, anticipating potential issues, and resolving matters efficiently. It’s rare to find professionals who combine such technical expertise with genuine reliability and trustworthiness.

Because of this, we have chosen to return to Knights again, and would do so without hesitation in the future. If you are looking for conveyancing solicitors who are professional, dependable and truly excellent at what they do, I would highly recommend Angela Arnold and the team at Knights.

January 2, 2026
Unprompted review
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Reply from Knights Professional Services

Thank you so much for taking the time to share such a thoughtful and detailed review. We’re truly delighted to hear that our team have consistently provided you with an exceptional conveyancing experience.
Buying or selling a property can indeed be stressful, and it’s wonderful to know that our professionalism, organisation, and calm, reassuring approach have helped make each transaction feel smooth and well‑managed. Clear communication and proactive support are at the heart of what we aim to deliver, so your feedback means a great deal.
Thank you again for your continued trust and for your strong recommendation. We look forward to supporting you in any future property matters.

Angela Arnold, Brighton office.

Rated 5 out of 5 stars

Gethin Lloyd was very efficient and…

Gethin Lloyd was very efficient and calm, and communicated exceptionally well. Together, both solicitors on both sides were very focused and efficient. Thanks, Gethin, I would recommend you to any of my clients. Guy Simmons Fine & Country Oxfordshire.

March 3, 2026
Unprompted review
Knights Professional Services logo

Reply from Knights Professional Services

Thank you for your kind feedback. It’s great to know that both sides worked together with the same focus and professionalism to achieve a smooth outcome.
We truly appreciate your recommendation, Guy, and we’re pleased that your experience reflects the high standard of service we aim to deliver.
Thank you again for taking the time to share your comments.

Gethin Lloyd, Chester office.

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