Great buying experience. I bought a few knives and returned the ones that didn't fit in with me. Perfect experience there as well, items were recieved back and refund issued in a day. Definitely wi... See more
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Their products are available at affordable prices, and shipping costs within European Union are significantly lower compared to other retailers. I recently purchased two Wüsthof 20 cm chef's knive... See more
I bought a multi-tool from them not long ago, it works well but I still wonder if it was worth the 200 euro price tag to be honest
Company replied
top service if available choose ups delivery i'm not sure if this is about the knives as well ... but: get a lionsteel m5 in cpm 3v !
Company details
Written by the company
Sind Sie ein Liebhaber echter Qualitätsprodukte? Wir auch! Wir testen alle Produkte selbst und haben die schärfsten Messer oder die leistungsstärksten Taschenlampen für Sie ausgesucht. Küchenmesser, Taschenlampen, Taschenmesser und Ferngläser in Spitzenqualität finden Sie bei Knivesandtools.de zum günstigsten Preis. Profi- oder Hobbyköche und Outdoorfans sind bei uns daher genau richtig!
Contact info
laan van westenenk 8, 7336 AZ, Apeldoorn, Netherlands
- 0720116382
- info@knivesandtools.at
- www.knivesandtools.at
4.7
Excellent
2K reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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I bought a multi-tool from them not…
I bought a multi-tool from them not long ago, it works well but I still wonder if it was worth the 200 euro price tag to be honest
March 27, 2025
Unprompted review
Reply from Knivesandtools
Good afternoon,
Thank you for leaving us your review. We are sorry to see that you are not quite happy with your multitool. We could not find any correspondence in our system, so we are unable to assist you with this issue at the moment.
If you have any specific issues, or would like to discuss this with us, you can always send us an e-mail or call us.
Kind regards.
Team Knivesandtools
Great Service.
Great Service.
Fast delivery, great products overall.
Fantastic Experience.
March 1, 2025
Unprompted review
Great buying experience
Great buying experience. I bought a few knives and returned the ones that didn't fit in with me.
Perfect experience there as well, items were recieved back and refund issued in a day.
Definitely will buy from them again.
January 3, 2025
Unprompted review
Their products are available at…
Their products are available at affordable prices, and shipping costs within European Union are significantly lower compared to other retailers. I recently purchased two Wüsthof 20 cm chef's knives from them, which were 15% less expensive than if I had bought them from local online stores.
Their customer service is exceptional. I encountered an issue with one of my orders, but the company went above and beyond to resolve it, and I am grateful for their prompt and efficient assistance.
As far as I know, Knives and Tools is the premier distribtor of knives and knife accesories in the European Union! They provide excellent service, their products always arrive on time, and their staff is friendly and knowlegdeable. I appreciate their marketing efforts, as I have some experience in this field.
January 7, 2025
Unprompted review
Not a happy customer
I buy quite a few knives from here and there's been no problem but I recently bought a case knife which was a lot worse than they normally are so wanted to return it and get a replacement after about four emails from me and no reply they replied and asked for pictures so I sent pictures they said they would replace it but it's a lot of hassle so they sent me emails and return tickets to download and print out myself which I cannot do got very confusing so I'm just going to keep the knife it was over 100 pound so not happy and will not be using them again
December 12, 2024
Unprompted review
Reply from Knivesandtools
Goodafternoon,
Thank you for your feedback, and we’re very sorry to hear about your experience. This is not the level of service we aim to provide, and we sincerely apologize for the inconvenience caused.
To clarify, you can return the product to us free of charge. If printing the return label is an issue, we can explore alternative ways to get it to you or assist further to make the process easier.
We value your business and would like to ensure this is resolved to your satisfaction. We will contact you directly, and we’ll do our best to help. Thank you for bringing this to our attention.
Kind regards,
-Team Knivesandtools
Always fast and great products.
December 8, 2023
Unprompted review
top service
top service
if available choose ups delivery
i'm not sure if this is about the knives as well ...
but: get a lionsteel m5 in cpm 3v !
October 3, 2022
Unprompted review
Everything went smooth
December 31, 2021
It's fine if you don't have a problem.
It's fine if you don't have a problem.
But when there is a problem.... well, I cant find the reclamation form, I can't put my opinion about the product I bought.
I have just received a damaged Hultafors Spaltaxt KLY 7-0.9 SV, 840581. Where is a link or a form for reclamation, or at least an e-mail address for customer service?
Thank you!
April 27, 2021
Unprompted review
Reply from Knivesandtools
Dear customer,
Thank you for taking the time to review our services. My apologies you've received a damages Hultafors axe. I've just now send out an e-mail with further instructions to help you as fast and as good as possible.
Service Team - Knivesandtools.
Beste shop ever.
January 3, 2021
All is good as expected!
December 27, 2020
War alles in Ordnung!
December 16, 2020
Spyderco 302 Fine benchstone
Spyderco 302 Fine benchstone
the online store is great - prices are good.
delivery was quick.
why not 5 stars? - packaging was moderate, but product arrived in good condition.
this was not my first order at knivesandtools and it won't be my last. I recommend the store.
December 1, 2020
Nonexistent customer service !
Nonexistent customer service !
I placed my order on 02-Jun-2020. 3 weeks have passed and the order has not been sent yet. I have sent them 3 mails already asking for the status of my order and I have not got any reply yet.
June 25, 2020
Unprompted review
Quick service and postage
Quick service and postage. Fantastic Mora carving knives!
May 19, 2020
Unprompted review
Great product great service.
The product came exactly as order and in a timely manner.
May 13, 2020
Unprompted review
Fast and precise service!!
May 5, 2020
Unprompted review
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