KnowledgeHut Reviews 3,979

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional service, noting the efficiency and ease of their overall experience, and are particularly impressed with the quick response times and smooth user experience. The product, often described as well-structured and engaging, receives high marks for its content and the knowledgeable trainers who provide real-world examples. However, some customers also noted issues with customer service, mentioning slow replies, conflicting information from different agents, or a complete lack of response. A few other people also expressed concerns regarding the quality or delivery of some courses and issues with receiving promised certifications or course access, leading to frustration and wasted effort.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, with many praising the well-structured and engaging... See more

Staff

Reviewers mention positive feedback about staff. Many customers praise the trainers for being knowledgeable,... See more

Service

Users describe positive interactions with service, highlighting the professionalism, efficiency, and support... See more

Customer service

People report ambiguous experiences with customer service. Many customers praise the outstanding support,... See more

Product

Customers consistently note positive experiences with the product. Many reviewers found the training... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I've found the certified scrum product owner certification program I did to be a benefit so far. I enjoyed the two day 8-hour long classes, the instructions were clear, the classes started and ended o... See more

Rated 5 out of 5 stars

I have completed my Agile Coach - long-awaited certification recently.Thanks to knowledgehut team for arranging it so smoothly and efficiently. The trainer - Vani Prakash . She was very good and ex... See more

Rated 5 out of 5 stars

I attended CSM course of Daniel Gullo The course was well structured and the trainer was very knowledgeable The 2 days session was insightful and the learning sessions were through hands on activi... See more


Company details

  1. Education Center

Written by the company

KnowledgeHut is a global ed-tech company, helping organizations and professionals unlock productive excellence through skills development. Our Immersive Learning platform deploys customized learning modes enhancing the skill application capabilities of global IT workforce. Our Instructor-Led Online Trainings are designed to meet the re-skilling and up-skilling requirements of professionals. We offer trainings across – People & Processes, Data Science & Analytics, Full Stack Development, Cyber Security, Future Technologies, & Digital Transformation.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

4K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great SAFe® 6.0 POPM Training with KnowledgeHut

I recently completed the SAFe® 6.0 POPM training with KnowledgeHut, and I am thoroughly satisfied. The training was well-structured, and the instructor excelled at explaining the concepts with clarity. They were always approachable, offering support and addressing our questions patiently. If you're considering POPM training, I highly recommend choosing KnowledgeHut for an excellent learning experience.

March 3, 2025
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Rated 5 out of 5 stars

Attended "BAC

Attended "BAC: Are you stuck in your role as a Product owner?" - an excellent session that helps to understand how to navigate complexity of PO role in any industry.

February 12, 2025
Unprompted review
Rated 1 out of 5 stars

I am extremely disappointed with my…

I am extremely disappointed with my experience with Knowledge Hut. Despite being misled by Mr. Mahesh into purchasing the course, I faced numerous issues, including:

- Cancellation of the weekday session I had planned for, without prior notice
- Being forcefully added to a batch that didn't fit my schedule, despite my explicit concerns
- Lack of support and responsiveness from Mr. Mahesh and other staff members
- Difficulty accessing study materials and WhatsApp group
- Unhelpful and arrogant interaction with Mr. Suhail

Given the poor service and unfulfilled promises, I consider the 70K spent on the course and certification a complete waste. The quality of service has significantly deteriorated since my previous positive experiences with Knowledge Hut.

I strongly advise against trusting this organization, and I'm exploring options for a refund. There is none to talk to except a bot which is again a waste of time. The lack of accountability and transparency is alarming, and I hope others can learn from my disappointing experience.

March 16, 2025
Unprompted review
Rated 1 out of 5 stars

Scrum master

Please who are really serious about their career please don't take any course from knowledgehut. They just steal the money and give you false hopes you will end up with the job.

February 15, 2025
Unprompted review
Rated 1 out of 5 stars

Extremely 𝐃𝐢𝐬𝐚𝐩𝐩𝐨𝐢𝐧𝐭𝐞𝐝 𝐰𝐢𝐭𝐡 upGrad…

Extremely 𝐃𝐢𝐬𝐚𝐩𝐩𝐨𝐢𝐧𝐭𝐞𝐝 𝐰𝐢𝐭𝐡 upGrad KnowledgeHut'𝐬 PRINCE2 Certification Process

I recently enrolled for my PRINCE2 certification with KnowledgeHut Academy, making it clear that I wanted to complete the certification as soon as possible. Initially, they claimed the seats were almost full (which was false) and allocated me to the March 10th batch.

However, just two days before the class, they informed me that fewer participants had enrolled and decided to reschedule the batch—possibly to April (which is also tentative!). This contradictory information made me question whether this was a genuine issue or just a sales tactic.

I already had doubts about enrolling with KnowledgeHut due to negative reviews on social media. The only reason I proceeded was the assumption that their alliance with UpGrad had improved the training quality. Unfortunately, my experience has been frustrating and highly unprofessional.

⚠ Timeline of Issues:

📌 Feb 15 – Connected with Karun Singh (Sales) made the payment and enrolled in the PRINCE2 course scheduled for 10th Mar.
📌 March 8 – Received call and email from 𝐁𝐡𝐚𝐫𝐠𝐚𝐯𝐢 𝐍(𝐰𝐨𝐫𝐤𝐬𝐡𝐨𝐩 𝐦𝐚𝐧𝐚𝐠𝐞𝐫;𝐞𝐦𝐚𝐢𝐥 𝐢𝐝 𝐛𝐡𝐚𝐫𝐠𝐚𝐯𝐢.𝐩𝐚𝐭𝐢𝐥@𝐮𝐩𝐠𝐫𝐚𝐝.𝐜𝐨𝐦) about cancellation of batch.
📌 March 10 – I raised a complaint and also emphasizing the need for quality training and requested them to issue exam vouchers, mock materials, and study resources until they assign the batch in April. Instead of assisting, they revoked my access to their online platform PRISM.
📌 March 14 – I connected to Rustam Adhikari [academic counsellor] who is my 1st point of contact, assured he would resolve the issue by Friday.
📌 March 15 – No response from him, so I followed up at 3:30 PM. He then said he couldn’t check due to Holi Festival (which he hadn't considered before making the promise) and would revert on Monday, Mar 17.
📌 March 17 – I reminded him via WhatsApp in the morning. Waited the whole day.No response.
📌 March 18 – I sent another email requesting a refund. Still no response.

This lack of professionalism, poor communication, and failure to honor commitments is completely unacceptable—especially from a platform that claims to offer professional training. If they cannot deliver the service, they should be transparent and initiate a refund immediately instead of ignoring customers.

At this point, I have lost trust in KnowledgeHut due to their unprofessional behavior and misleading commitments. I am frustrated with their lack of accountability and no longer wish to proceed with them. I demand an immediate refund.

Be cautious when enrolling with KnowledgeHut Academy—ensure you do thorough research beforehand. I am requesting an immediate resolution from @KnowledgeHut or @UpGrad or upGrad KnowledgeHut

March 18, 2025
Unprompted review
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Rated 4 out of 5 stars

Trainers come content prepared

Trainers come content prepared, sessions remain very interactive throughout and respect questions of others, their feedbacks. Will recommend others as well to get good understanding of the concepts.

March 8, 2025
Unprompted review
Rated 5 out of 5 stars

PSPS II Certification Training

The PSPO training was highly insightful, with the trainer providing in-depth knowledge about the course concepts. The use of real-world examples and scenarios made the learning experience engaging and practical. Overall, it was a wonderful and valuable training session.

February 15, 2025
Rated 5 out of 5 stars

I have taken CSPO certification from…

I have taken CSPO certification from knowledge hut
Appreciate the content they provide to the candidates on Project Management, Agile and scrum
Experienced Instructors provided useful insights.
The sessions were so incredibly knowledgeable.

January 28, 2025
Unprompted review
Rated 5 out of 5 stars

I recently completed the 'CSM™ I…

I recently completed the 'CSM™ I Certification training at KnowledgeHut, and it was a fantastic learning experience! The trainer’s expertise and engaging approach made even the most complex concepts easy to grasp. The course was well-structured. Thanks for the wonderful experience.

February 8, 2025
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Rated 5 out of 5 stars

Amazing learning experience

I successfully completed my Scrum Master Certification Course from knowledgehut and it was a wonderful experience. The tutors were highly knowledgeable, made difficult concepts so easy to understand!! The best part was to learn with a bunch of enthusiastic people from all around the world and to know them! Amazing concept of interactive teaching!Would highly recommend this CSM course from them. Looking forward to complete such courses from Knowledgehut. :)

February 16, 2025
Unprompted review
Rated 5 out of 5 stars

I would highly recommend Knowledgehut…

I would highly recommend Knowledgehut for taking training for Certified Scrum Master certificate. My instructor Gaurav was a really amazing person, who helped me with understanding the scrum concepts. The whole lecture was divided to embody the scrum principles altogether.

Overall the course was exceptional and Knowledgehut provided a seamless experience and a lot of free stuff with the course, too. Highly Recommended.

February 15, 2025
Unprompted review
Rated 5 out of 5 stars

PMP Training

Affordable training , supportive staff, flexible options to attend the training and got all questions answered well throughout the whole process of PMP training & application.

January 6, 2025
Unprompted review
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Rated 1 out of 5 stars

Course Canceled

I purchased a SAFe Scrum Master Certification course scheduled for a weekend I was available. One day before course was scheduled to start, I received notice that the class was canceled. I understand things happen, but being given a refund should have been an easy option considering they were the ones that canceled the course. I'll take all my additional certifications elsewhere, and warn coworkers to do the same.

March 1, 2025
Unprompted review
Rated 5 out of 5 stars

PSPO - I Certification training on KnowledgeHut

KnowledgeHut delivered an outstanding 'Professional Scrum Product Owner™ I Certification' training. The trainer was excellent, and the course content was comprehensive and easy to follow. The hands-on activities helped me grasp the concepts quickly, and I’m already applying what I learned at work. I highly recommend KnowledgeHut to anyone looking for quality Agile and Scrum training.

December 20, 2024
Rated 5 out of 5 stars

I recently got certificate with Scrum…

I recently got certificate with Scrum CSPO. The instructor led training provided me an amazing opportunity to learn about the course and get my doubts cleared. The session was pretty interactive and the way we were given real time scenarios to work was amazing.

December 26, 2024
Unprompted review
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Rated 5 out of 5 stars

CSPO

Was a great learning. Professionally handled the payment and registration process

January 11, 2025
Unprompted review
Rated 5 out of 5 stars

Scrum Master Certification with Knowledge hut

I completed the scrum master certification with Knowledge Hut (Upgrad) recently. I want to say that course was worth it. The trainer was highly skilled and taught the concepts well with real life examples. Highly recommend the course to everyone looking for this certification

February 8, 2025
Rated 5 out of 5 stars

Certified ScrumMaster (CSM) with KnowledgeHut

I recently attended an online Certified ScrumMaster (CSM) with KnowledgeHut and was very satisfied with the training. The course was well-organized, and the instructors were knowledgeable and helpful. The interactive sessions and practical exercises made learning enjoyable and effective. I highly recommend KnowledgeHut for anyone looking to enhance their skills.

January 3, 2025
Unprompted review

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