I have written to Kooding Customer Service 3 or 4 times asking why their payment methods have changed. I don't recognize the three payments that are available and they are certainly not credit cards b... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Unfortunately cannot give zero stars. They don’t deserve one star since it doesn’t even seem like the business is even running. Surprising since they update the site and instagram. You pay for the pro... See more
Absolutely shocking! As many reviewers here, I wish I'd read about other people's experiences with this company. Order placed in December 2024 still hasn't arrived. No response to my emails. No refund... See more
Almost feels like they are scamming you by not sending the item soon enough. We order expedited shipping and paid extra money but the never got anything from them for past three weeks! Not even a repl... See more
Company details
- Online Marketplace
- Bags and Luggage Store
- Clothing Store
- Cosmetics Store
- Fashion Accessories Store
- Shoe Store
Information provided by various external sources
Our goal at KOODING is to create a community of fashion, beauty, & lifestyle lovers that thrive on discovering new brands & trends from around the globe.
Contact info
1501 E Orangethorpe Ave., STE 130, 92831, Fullerton, United States
- CustomerService@KOODING.com
- www.kooding.com
1.3
Bad
308 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Best korean shopping site
Best korean shopping site you can find with authentic products with good price and fast delivery. There are many pieces you can only find here!
November 17, 2020
Unprompted review
Advertisement
The delivery is prompt after my order
The delivery is prompt after my order, i am pleased with my purchase.
November 16, 2020
Need to cancel my order #LK858247 and need refund too
Idk what the hell is going on.but I ordered from kooding and right the instant I ordered i got a call from my bank and they told me maybe they will try to steal my money and they asked me to cancel my card if such thing happens.i ordered tons of things by online but this never happened.I kindly request if u trying to do a scam please do not and pls refund my money back I requested to cancel my order and if you asking me for a single dollar to cancel my order I’m gonna get legal actions.
November 14, 2020
Unprompted review
Reply from KOODING
Thank you for your feedback.
Please note that it’s a common practice for banks to verify first time or/and international transaction to verify it was purchased by you. If you have more questions about the verification process, please contact your bank.
We have canceled your order and if you have any questions please don’t hesitate to contact us at https://www.kooding.com/contact-us.
Reply from KOODING
Thank you for your feedback.
We are sorry to hear you were not satisfied with the product.
You can always return your product by following our Return Policy. We will also relay your feedback to the brand.
Thank you.
Advertisement
Great service and execution
The clothes I had ordered were delivered in a very timely fashion and the support was helpful when I needed to change or cancel an order.
#USB01459 was my order number.
November 12, 2020
This site is a scam
This site is a scam. I order my products in February but until now I did not receive them. Contact customer service they said they will refund but never got my money back. Don't trust this site
November 11, 2020
Unprompted review
Reply from KOODING
Thank you for your feedback.
According to our record, your order was canceled per your request.
We also noticed you issued a dispute on the order while we were processing the cancellation of your order. In that case the refund dispute goes through a long process by the financial institution. We will double check the outcome of the dispute and let you know directly in a separate email.
Thank you.
All around great experience!
Products were shipped quickly, exactly as described, lovely quality and great fit. Really love this stuff and will definitely buy from Kooding again.
November 10, 2020
Great Clothes!
Clothing was exactly expected from purchasing them. Shipping took some time but definitely worth the wait!
November 9, 2020
Advertisement
Very trustworthy
Clothes are good quality and exactly as described. Order arrived quickly to Australia. I will definitely order again in future.
November 7, 2020
I had a wonderful experience with my…
I had a wonderful experience with my first time ordering from Kooding. I will order again in the Future.
November 6, 2020
Great products but expensive
The products are great with fast shipping, and I find the price cheap, but the only problem is I have to pay extra money for tax and handling fee as I am in UK! So now the price is higher than I expect! That's why I am not happy!
November 6, 2020
Quick delivery
November 6, 2020
Advertisement
Perfect
amazing, my order arrived from South Korea to Denmark (Europe) in 10 days! Everything is super quality and everything was the perfect size for me. I will for sure order from Kooding again. I recommend this 100%.
November 5, 2020
Great Quality! Order #US8DBF31
I've ordered from Kooding more than once and the products are always of a great quality and set at a reasonable price. I've recommended Kooding to several friends who have noticed the pieces I've ordered.
November 4, 2020
Best service and quality
My order didn't take a lot of time ro reach me even though an on the other side of the world. Am very happy with the quality of the service and the items ordered 😀. Will definitely not be my first time !!
November 4, 2020
The time to shipping is a bit long …
The time to shipping is a bit long but other than that the service is good.
November 3, 2020
Reply from KOODING
Thank you for your feedback.
We are sorry to hear you were not satisfied with shipping time. Your order experienced delay due to Korean thanksgiving week with all carriers and brands closed for the entire week. This was noted during checkout with new expected ship out date. Your order was processed as soon as brands started the operation and was shipped within the expected shipped out date.
Thank your for your understanding.
Advertisement
Kooding is a really good store to find…
Kooding is a really good store to find a lot of Korean fashion. They have a wide variety of brands and options to choose from. At first I was skeptical because I wasn’t sure pretty much cause of the prices were pretty high. When I received them they were very good quality and fit me perfectly. So far I haven’t had any issues with shipping or bad quality clothes and their customer service has always been helpful. I was very impressed, and I really look forward to shopping there more.
November 3, 2020
Easy website to negotiate
Easy website to negotiate
Shipping was straightforward
Garments were great
November 2, 2020
Good quality clothes at decent price.
Good quality clothes at decent price.
I always get compliments wearing Kooding clothes. Thank you Kooding!
November 2, 2020
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.