Koopjesdrogisterij.nl Reviews 

15,517
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Huge credit to Koopjesdrogisterij.nl for another successful shopping experience. With their extensive range of excellent products and many items for sale, it is also a pleasure to browse their stock... See more

Rated 5 out of 5 stars

The price was by far the cheapest I saw from all online suppliers for the exact same item and even though I ordered my items approx 6.25pm in the evening, they were still delivered the followed day i... See more

Rated 5 out of 5 stars

It makes sense to buy in bulk to get free delivery and see the best value from their prices. Searching through the website is the hardest thing - they have so much stock. I checked the prices against... See more

Rated 5 out of 5 stars

I was very very pleasantly surprised. Some products from the order had to be ordered additionally. The store sent notifications all the time about what exactly was happening. As products were delivere... See more

Company replied

Company details

  1. Wholesale Drugstore
  2. Hair Product Store
  3. Online Pharmacy
  4. Organic Drug Store
  5. Vitamin and Supplements Store

Written by the company

Dat is makkelijk! Online shoppen bij Koopjesdrogisterij. Voor je zelf, je partner, je gezin en ook voor je dieren! Je vindt bij ons bekende merken als Weleda, Modifast, Kineslim, Vogel, Weight Care en Orthica. En dat voor aantrekkelijke prijzen. Wij zorgen ervoor dat je als klant gemak, veel voordeel en A-merken voor de beste prijs krijgt. Ook testen wij samen met een testpanel regelmatig producten. Daardoor weet je wat je koopt. Meer dan 70.000 artikelen in jouw voordeel We willen dat elk product jou het beste biedt. Daarom vind je bij ons alleen producten van gerenommeerde producenten en leveranciers. De collectie is opgedeeld in verschillende categorieën zodat je gemakkelijk je producten kunt vinden aansluitend op jouw wensen. Zoek je een specifiek product? Maak dan gebruik van onze slimme zoekfunctie. Zo vind je snel het product dat bij jouw past. En heb je hulp nodig bij het vinden van het juiste product? Neem gerust contact op met onze klantenservice. Zij staan voor je klaar.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

16K reviews

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4.6

All reviews

(15,517)

5,424 reviews in the last 12 months

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Rated 3 out of 5 stars

Great prices, flawed delivery and communication

The prices and offer of products is excellent. And I specifically loved that you can order by 6pm and get it delivered the day after (on a workday).

I was in urgent need of some products, so I placed an order - on a Thursday - and was sent an email that indeed I will receive the delivery the following day. No cookie. Well into the weekend, the delivery tracking page kept saying that the parcel will be delivered on the Friday (it was already Sunday). It was eventually delivered on the following Monday evening - 2 workdays and a whole weekend apart.

None of the delay was communicated to me, leaving me to speculate all through. The tracking page updated on Monday midday, as if nothing happend.

So for my specific need, this service failed, and I had to find more urgent alternative meantime.

January 8, 2026
Unprompted review
Koopjesdrogisterij.nl logo

Reply from Koopjesdrogisterij.nl

Dear Limi,

Thank you for taking the time to share your experience. We are very sorry to hear that your parcel was delayed and that this caused inconvenience, especially as you urgently needed the products.

Unfortunately, the delay occurred with the carrier after the parcel had already arrived at their sorting center. Regrettably, we have no influence over delays once the shipment is in the hands of the carrier. We understand how frustrating it is when delivery expectations are not met and when there is a lack of communication during that time.

Our sincere apologies that you received your order later than anticipated. We truly hope that next time your parcel will reach you more quickly and that we can provide you with a better experience.

Have a nice day!
Charlene
KoopjesDrogisterij

Rated 5 out of 5 stars

Alles prima

Alles prima. Pünktliche Lieferung. Reibungsloser Ablauf
Everything was great. Delivery was on time. The process went smoothly.

December 22, 2025
Unprompted review
Rated 3 out of 5 stars

Bad delivery

I usually buy only cleaning products from this company, but on two occasions in a row the shampoo arrived opened. As a result, some of the products in the box became wet and covered in soap.

The second time was worse: the package was poorly packed, and two hand washes were leaking. The rice was also opened, and since I ordered many edible products this time, you can imagine how bad the situation was.

I understand that DHL may not have handled the boxes carefully, but regardless of that, the products inside had no separation or stable protection for the journey.

In addition, most of the time I spend more than 74 euros to get free delivery, which means a large number of products in one order. This should require better care and attention to logistics.

December 17, 2025
Unprompted review
Koopjesdrogisterij.nl logo

Reply from Koopjesdrogisterij.nl

Dear Ofelia,

Thank you for taking the time to share your experience with us. We take your feedback seriously and are very sorry that your package arrived in this condition.

We will take your comments into account and look into how we can pack our packages more carefully in the future. The best way forward is to contact our customer service at info@koopjesdrogisterij.nl, so we can work together to find a suitable solution for the damaged items.

Once again, our apologies for the inconvenience, and we hope to resolve this for you.

Kind regards,
Charlene
KoopjesDrogisterij

Rated 1 out of 5 stars

Very bad

Very bad. Delivery was promised the next day, but was not fulfilled. The order shipped late, was delivered to the package point (instead of to the door) late, and no responsibility for this is taken.

December 8, 2025
Unprompted review
Koopjesdrogisterij.nl logo

Reply from Koopjesdrogisterij.nl

Dear Linda,

Thank you for your feedback. We sincerely apologize for the inconvenience regarding your order. Due to the high volume of shipments around Black Friday, some orders were unfortunately delayed.

Regarding the delivery to the package point instead of to your door, we unfortunately do not have direct control over this. However, if you contact our customer service by email, we will be happy to investigate what went wrong with your delivery and work towards a suitable solution.

We appreciate your understanding and your feedback, which helps us improve our service in the future.

Kind regards,
Charlene
KoopjesDrogisterij

Rated 1 out of 5 stars

Promises, promises...

"Op werkdagen voor 18:00 besteld, volgende dag in thuis" - that was the main reason why I placed an order on this site. I was (and I am still) in desperate need of some items, since I am badly sick. Before placing items in the basket I checked twice if everything is in stock. And already for 5th days I am waiting... I chosen the delivery to "afhal punt', knowing that usually it happens quicker then delivery to home, and that was my second big mistake (after trusting the slogan "voor 18 o'clock besteld"...). Today, on Saturday, the package finally arrived to "afhal punt", but to get it I need to present "afhalkode", which WASN'T sent to me yet by DHL. Now it is weekend, and I am afraid, that I can get the package not earlie, then on Monday, which will be already at least the 6th day of waiting. Black Friday? Everybody knows it! So, please, if you know that as well, don't put promises of the delivery time as a slogan, if you are not able to keep it for any reason.
I can't say anything about goods themselves yet, of course?

December 6, 2025
Unprompted review
Koopjesdrogisterij.nl logo

Reply from Koopjesdrogisterij.nl

Dear Alla,

Thank you for your message and for explaining the situation. We are very sorry to hear that you have been waiting so long and that you have not yet received the pickup code to collect your package. Our apologies for the inconvenience; this is certainly not the experience we want to provide, especially when you urgently need the items.

To assist you as quickly as possible, could you please provide your order details (order number and the email address or name used for the order)? Once we have this information, we will immediately look into a solution so you can receive your items as soon as possible.

Kind regards,
Charlene
KoopjesDrogisterij

Rated 1 out of 5 stars

They sent wrong color and then when i…

They sent wrong color and then when i want to return, they say I must pay for the shipment (shipment costs more than the product) what kind of company is this. And I tried calling, they dont pickup. So never buy from them, amateur company

November 24, 2025
Unprompted review
Koopjesdrogisterij.nl logo

Reply from Koopjesdrogisterij.nl

Dear Y.D.

Thank you for your feedback. Some items, such as toothbrushes and pacifiers, are assorted and come in different colors. If you receive an item in a color you do not want, you can of course return it. Please note, however, that in this case the return costs are at the customer's expense.

We hope this clarifies our policy.

Kind regards,
Charlene
KoopjesDrogisterij

Rated 5 out of 5 stars

Price, quality and Service.

The price was by far the cheapest I saw from all online suppliers for the exact same item and even though I ordered my items approx 6.25pm in the evening, they were still delivered the followed day in the afternoon. Outstanding service and price.
Very satisfied indeed. Thankyou Koopjesdrogisterij.

November 4, 2025
Unprompted review

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