Many things are very good There is good training, advice and guidance. However, I do not like having to wait six weeks to get my first wages, as I feel that is too long for a low-paid job... See more
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About Koru Kids
Written by the company
Koru Kids connects you with trained and vetted local part-time nannies. Your nanny will do school pick-ups, play at home, cook and even help with homework. And they can work the hours you need - no more rushing to make the 6pm after school club pick-up.
Contact us at support@korukids.co.uk or via our website.
Contact info
London, United Kingdom
- 02080505678
- support@korukids.co.uk
- www.korukids.co.uk
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Replied to 100% of negative reviews
Typically replies within 1 week
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Pay review
I don’t think the pay structure is very good, I have been trying to get above basic pay, as i have so much experience and it’s impossible .

Reply from Koru Kids
I really love this app because it makes…
I really love this app because it makes it so easy to work with family and also it create space for conservation between the family and the candidate for time schedules.
I like how you can find a family to…
I like how you can find a family to take care of that fits around your own schedule rather than working a fixed working pattern
Want to help families look after their children?
I've worked with Koru Kids in the past back in London and honestly there's not much that's changed since working with another family again, the app is a lot smoother! It's a nice way to help families out while they work.
My after school nanny was fantastic
My after school nanny was fantastic - reliable, fun and playful with our three young kids, and a good communicator with us. Koru Kids made everything simple, from finding our nanny (the first person we messaged too!), to sorting contracts and all the monthly payroll - which from our previous experience is usually a complete faff. Felt supported all the way.
Money snatchers, no understanding or support
These people just take alot of money from families, no support for the staff. Just on missing an interview call they will block the account even without listening the reason that it's your fault or not, or the family changed the time and didn't made it from their end, nothing for staff support. Even though they will not reply to the emails.

Reply from Koru Kids
Great experience from start to finish
Great experience from start to finish. The team are extremely professional, responsive and any queries are addressed quickly. Have used them for our last nanny and our new nanny. Great service and approach
Good time with kids
Good time with kids, exploring their ideas, thoughts and knowledge, having fun and happy time, learning new ways to interact with them.
Koru kids doing good job regarding nanny's guidance and helpful.
Hiring babysitter made easy
Very easy to sign up and post a nanny job. There are really good suggestions on what to include in the job post. It’s easy to use the website, very user friendly.
For answering to applicants, there are default messages that makes it easy to handle lots of messages. All steps of hiring a nanny is well included in the process and are taken care of by koru kids. The only recommendation is to level babysitters better. There are babysitters with none or a little experience that have same rate as very experienced ones.
Super easy to use and the nanny related…
Super easy to use and the nanny related admin is all sorted for you!
Great way to find childcare
Such a brilliant way to find flexible childcare and they make the whole process so simple - would definitely recommend
Excellent service
I have been using Koru Kids for the past 4 months now and I have been pleasantly surprised of how streamlined the whole procedure is. I absolutely adore my nanny and my kids haven’t been happier spending time at home after school. We can’t wait having her back after the school holidays. Thank you Koru kids.
Easy to use and well structured to…
Easy to use and well structured to guide you through. Short term contracts over holidays a bit more difficult to navigate but sorted out with a call to customer services.
Simple and professional experience, thoroughly recommend!
Having gone through the process of self employing nannies, I really appreciated the support that Koru gave - it’s all done for you, and the process from start to finish is really straightforward and simple. The candidates have all been great and I would thoroughly recommend!
we can establish trust
Great platform that is easy to use. The team is very supportive, great communication. we hired two nannies who are both great, we can establish trust, have good educational backgrounds, and show great care and love for children.
Great service for nanny hire for "normal" people
I was very happy with Koru Kids services. I thought they were very easy to use and their help line always available for advices. it also made having a nanny on a payroll doable from a financial stand-point and easy to do. Overall strongly recommend!
Would recommend but vet thoroughly yourself
We've employed 3 nannies through Koru Kids and had mixed experiences with each, but overall would recommend using the service.
Our first nanny only lasted a week, as she tried to serve the kids raw chicken and slacked off on her phone during shifts.
Our second nanny was incredible - she was organised, kept boundaries, got on fabulously with the kids, and helped us through some really difficult personal circumstances.
Our third nanny is sufficient and great at playing with the kids but isn't quite as organised and proactive with household tasks as we need (which we make very clear will be necessary in our job advert and at interview).
In summary, I think if you are very clear with yourself and prospective nannies what you are looking for, you can find some real gems, but don't expect that anyone you speak to will suit your needs. You definitely need to do a lot of digging to find the right fit for you and not all nannies on the platform are to the same standard.
I think Koru Kids works well for students who can work as after school nannies and helps families find suitable people for this that you wouldn't be able to reach otherwise.
The app is easy to use, they're very quick to respond to any issues, and we've never had any issues with billing or contracts. To get the extra star, I'd want them to vet nannies a bit more thoroughly or offer more thorough training on how to be organised, etc but appreciate there is only so much they can do.
I have used Koru regularly for the last…
I have used Koru regularly for the last 5 years to help me find reliable after school care. I have always had good quality nannies, both male and female, and never had any problems. The process is simple and takes away the admin element and I have confidence that all NI and tax etc is handled for me. Whenever I have queries, I get quick responses and matters resolved.
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