KPI Recruiting 

This company’s rating is unavailable due to a breach of our guidelines.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I’ve been working with this agency for a while now, and I’m so lucky to have dealt with Agnes. She is exceptionally responsible, reliable, and always answers my questions promptly. Her quick responses... See more

Rated 5 out of 5 stars

I recently started working for KPI recruitment. I was called by Richy Makein and to say I was set up and all documentation done promptly and out to work shifts within a few days and I I haven’t lo... See more

Rated 5 out of 5 stars

Great experience with KPI! All the staff are friendly and polite, and they’re always happy to help. Agnes has been especially helpful – she always keeps me updated with job opportunities and lets me... See more

Rated 5 out of 5 stars

Hi KPI team, I want to sincerely appreciate VIK and Simona C for their kind and professional way of responding to me, I most say that it's been really good experience since I started working with K... See more

Company details

  1. Recruiter
  2. Employment Agency
  3. Employment Search Service
  4. Executive Search Firm
  5. Recruitment Service

Written by the company

KPI Recruiting has been established since 2008, providing staffing solutions to fill temporary, contract & permanent vacancies for many of the UK best-loved brands in retail, logistics, food production, services, hospitality, care, commercial, driving, education, automotive, executive, hospitality, industrial, rail & infrastructure, technical & engineering and finance. We currently have vacancies in warehousing, driving, admin, accounts, sales, retail, teaching, nursing, rail and civil engineering projects, and many more areas.


Contact info

Breach of guidelines

All reviews

(1,249)

202 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Maria was absolutely fantastic in…

Maria was absolutely fantastic in securing me my perfect job role. Maria listened to what type of role i wanted and went above and beyond, I am forever grateful. I would highly recommend you speaking with Maria to secure your next role.

October 17, 2025
Unprompted review
KPI Recruiting logo

Reply from KPI Recruiting

Thank you for your positive review Emma,

Many thanks,
KPI.

Advertisement
Rated 5 out of 5 stars

Appreciation for Mr. Eugen

I am writing to express my sincere appreciation for Mr. Eugen Grigore Mercas and his outstanding attitude and professionalism at work.

Eugen is always positive, helpful, and quick to respond whenever assistance is needed. His friendly smile and approachable manner create a pleasant and stress-free working environment, which makes teamwork more enjoyable and efficient.

It is truly a pleasure to work alongside someone who consistently demonstrates such dedication and enthusiasm. I believe his attitude and work ethic set a great example for others in the team.

Please pass along my gratitude to Eugen for his excellent support.

October 16, 2025
Unprompted review
KPI Recruiting logo

Reply from KPI Recruiting

Thank you for your positive review.

Many thanks,
KPI.

Rated 5 out of 5 stars

I'm very impressed about KPI service

I'm very impressed about KPI service, especially Lawrence, who gave me excellent advice and support at all the time.
I really recommend Lawrence and KPI Recruiting.

October 10, 2025
Unprompted review
KPI Recruiting logo

Reply from KPI Recruiting

Hi Agnieszka
thanks for the positive review
Kind Regards
KPI

Rated 5 out of 5 stars

A wonderful experience

My recruiter was Mike Thomas and he has been nothing but helpful. He gave so much support to me throughout the entire process and I could not have done it without him!

September 1, 2025
Unprompted review
KPI Recruiting logo

Reply from KPI Recruiting

Hi Amina
thanks for the positive review
Kind Regards
KPI

Rated 1 out of 5 stars

Unprofessional and Unfair - Do Not Use This Agency

I was assigned a shift on September 20, 2025, at a factory in CW7. It turns out the agency had sent more than twice the number of people the factory needed. They only required 11 workers, but the agency sent 21. We were all told to stop work and leave after only about 30 minutes on site.
The factory supervisor assured us that we would be paid for the short time we worked. However, this agency has since canceled the work record for that day, and it looks like they don't plan on paying us for those 30 minutes.
This is completely unacceptable. The agency showed a lack of professionalism and poor management, wasting my time and refusing to pay for work already done. I strongly advise against using this company if you want to be treated fairly and professionally.

September 20, 2025
Unprompted review
KPI Recruiting logo

Reply from KPI Recruiting

Hi Tony
Please ca you email the details of who you dealt with at KPI to marketing@kpir.co.uk so we can investigate.
Thanks
KPI

Advertisement
Rated 5 out of 5 stars

helpful

Thanks to Agnes for helping me find a job close to home. The service from the agency has been excellent and very supportive.

September 20, 2025
Unprompted review
KPI Recruiting logo

Reply from KPI Recruiting

Hi
Thanks for the positive review
Kind Regards
KPI

Rated 1 out of 5 stars

If you want to be under paid work for kpi.

I've been working for a few recruitment agencies before and I started working for them 3 months ago, by far I find kpi the worst recruitment agency, I have been under paid almost every week despite giving them my working hours and asking the company I work for to confirm my hours with kpi still underpay me and just call it a mistake. Every time I had to call them several times and had to go to office and no one took responsibility for it and If you ask to talk to someone in charge, they are either in meeting or not in the office. Very disappointed and frustrated with them .

September 17, 2025
Unprompted review
KPI Recruiting logo

Reply from KPI Recruiting

Hi Adel
Unfortunately, we can only pay for the hours that our client has signed off. If you would like to provide more detail, please email marketing@kpir.co.uk.
Thanks
KPI

Rated 5 out of 5 stars

Great team!

Great team!

September 1, 2025
Unprompted review
KPI Recruiting logo

Reply from KPI Recruiting

Hi Gary
thanks for the positive review
Kind Regards
KPI

Advertisement
Rated 1 out of 5 stars

I would like to share my experience…

I would like to share my experience with KPI Education for the benefit of others. I registered with the agency in July through a consultant named Casey. Despite having relevant experience in the role I was seeking, I was never contacted with any opportunities.
After following up recently, I was informed that Casey is no longer with the company and that there are currently no roles available for me. Unfortunately, there was no communication from the agency about this change or any updates on my application in the meantime.
I found this lack of follow-up and transparency to be quite unprofessional. I hope this helps others make an informed decision when considering working with this agency.

September 4, 2025
Unprompted review
KPI Recruiting logo

Reply from KPI Recruiting

Sorry to hear the Rajat. Thanks for the feedback. We have forwarded your comments on to the Education Director and wish you the best of luck in your career.
Kind regards
KPI Recruiting

Rated 5 out of 5 stars

highlighting the support and communication, especially by Keeley:

I had an incredible experience with the support I received during my job search. The communication was exceptional, making the entire process smooth and stress-free. A special shout-out to Keeley C., who was especially helpful and attentive throughout. She went above and beyond to understand my qualifications and career goals, and she arranged an interview with a company that perfectly matches my skills and experience. I highly recommend their services to anyone looking for dedicated support and guidance in their job search.

September 10, 2025
Unprompted review
KPI Recruiting logo

Reply from KPI Recruiting

Hi Agata
thanks for the positive review
Kind Regards
KPI

Rated 4 out of 5 stars

Holly made my experience at KPI…

Holly made my experience at KPI wonderful, she kept in contact with me and answered all my questions and kept me informed with every step that needed to be taken for me to be a successful candidate and what I needed to know going into the job role after receiving the offer!

Great agency, many jobs and the agents are extremely hard working and helpful!

September 8, 2025
Unprompted review
KPI Recruiting logo

Reply from KPI Recruiting

HiChelsie
thanks for the positive review
Kind Regards
KPI

Rated 5 out of 5 stars

Abbie jones

I had a great experience with Abbie Jones. She was incredibly patient with me, consistently answering my many questions. She also efficiently completed the reference for my rental agreement. I am totally happy with her work and would highly recommend her.

September 5, 2025
Unprompted review
KPI Recruiting logo

Reply from KPI Recruiting

Hi Ishu
thanks for the positive review
Kind Regards
KPI

Advertisement
Rated 5 out of 5 stars

Great customer service from Michael Thomas

Mike Thomas has been extremely helpful throughout the process of finding me my job and has gone out of his way to ensure everything has run smoothly. Thank you!

August 4, 2025
Unprompted review
KPI Recruiting logo

Reply from KPI Recruiting

Hi Talia
thanks for the positive review
Kind Regards
KPI

Rated 5 out of 5 stars

Worked with KPI for just under a year

Worked with KPI for just under a year.

Abbie Jones and Agnes Fung were great to work with, fantastic communicators who sorted any issues out promptly, responded quickly to questions and always went the extra mile.

Strongly recommend KPI as an agency, great and easy to work with.

September 3, 2025
Unprompted review
KPI Recruiting logo

Reply from KPI Recruiting

Hi Alex
thanks for the positive review
Kind Regards
KPI

Rated 5 out of 5 stars

Trusted agency.

KPI recruiting is the best of all agencies i have worked with in the UK, they are trustworthy and reliable, with top workers. My experience with some of theirs workers especially Abbie Jones is a very good one.

September 2, 2025
Unprompted review
KPI Recruiting logo

Reply from KPI Recruiting

Hi Blessing
thanks for the positive review
Kind Regards
KPI

Rated 5 out of 5 stars

Great Experience!

Absolutely fantastic! I can’t thank Keeley Callan enough for what she did for my sister and me: she was efficient, communicated well, and was very friendly. If you're looking for a new role, she's the person to speak to! Thank you again!

September 1, 2025
Unprompted review
KPI Recruiting logo

Reply from KPI Recruiting

Hi Emily
thanks for the positive review
Kind Regards
KPI

Advertisement
Rated 5 out of 5 stars

This was my first time using an agency…

This was my first time using an agency and KPI and especially Abbie Jones made this a very rewarding experience, finding me a position within a couple of days and keeping me updated every step of the way. Highly recommended.

August 20, 2025
Unprompted review
KPI Recruiting logo

Reply from KPI Recruiting

Hi Rob
thanks for the positive review
Kind Regards
KPI

Rated 5 out of 5 stars

Very prompt recruitment process

I've had a great experience with KPI Education who helped me to land my role as a SEN teaching assistant - the whole recruitment process was very smooth and prompt. Special thanks to Miranda who has been very supportive throughout the process and always answers any queries promptly.

August 29, 2025
Unprompted review
KPI Recruiting logo

Reply from KPI Recruiting

Hi Natalya
thanks for the positive review
Kind Regards
KPI

Rated 5 out of 5 stars

Fantastic!!

Fantastic!!
I genuinely can’t thank the team enough—they’ve gone above and beyond every step of the way. From the moment I saw Keeley’s post about an office job, everything moved so quickly and smoothly. Within just 10 days, I was registered and working a full week in my new role!
Esme was fantastic on the phone, making the process feel personal and reassuring. Meg has been incredibly helpful with managing my shifts and guiding me through the app. Their support has made such a difference.
I absolutely love my new job role, and it’s all thanks to the amazing work this team does. You should be so proud of the impact you’re making. Truly outstanding.

August 15, 2025
Unprompted review
KPI Recruiting logo

Reply from KPI Recruiting

Hi Megan
thanks for the positive review
Kind Regards
KPI

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look