Kresten Holidays Reviews 1

TrustScore 3.5 out of 5

3.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Hobbies & Crafts

Information provided by various external sources

Kresten Royal Villas 7 Kresten Palace holidays from Kresten Experts.


Contact info

3.4

Average

TrustScore 3.5 out of 5

1 review

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Could be a better all round hotel


Hotel is in a great location - easy to get to airport and town. Staff are really nice and friendly and did their best to accommodate my needs

The hotel itself is huge and very impressive on first viewing / the sea is a stone throw away and is a picture perfect scene

I didn’t realise they had so many different room options from swim up deluxe rooms to those wIth their own private pool

I stayed in one of their standard rooms and to be honest it was very basic - uncomfortable cheap pillows flimsy bedsheet and really rough old looking towels. The room had a musky smell and although it was relatively clean the the whole place needs updating the bathroom especially shower made me feel uncomfortable and did not want to use it ( which I’m told is happening next year)

It was unexpectedly cold the time I was there so on the first night I asked for extra blankets and we’re given ( they were not the best looking ones, but done the job) the following night I moved rooms as I felt too isolated in one of the annexes they put me in, again it was cold so asked again for blankets, however after 3 hours of waiting I went to bed in my coat. I asked what the problem was and they said as everyone is cold they ran out

A simple solution to this would be to have heating in the rooms! Never have I stayed in a hotel where you can only have cold air blown in the room!! This really infuriated me as I did not pay good money to freeze and sleep in a coat!

The water too was a problem as it was luke warm and unbearable to shower in considering how cold the rooms were

I said to the team that I know they can’t control the weather the the room temperatures they can and heating should be standard. They were very apologetic so I can’t fault them there

The food in the restaurant to me was not of good standard, yes there was plenty of it but for me it was cold and flavourless and not the best representation of Greek Cuisine- I had the most wonderful food when I was out and about

The bar they have is not well managed, they have the most ridiculous system where you have to take a seat and wait for a young boy who is already rushed off his feet with orders to take yours! Don’t go there if you’re thirsty as you’ll die of thirst. Several times I had to keep reminding them I’m waiting to be served.

Overall a ok hotel, my days were just spoilt by the cold

March 28, 2023
Unprompted review
Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look