Archaic customer-blaming stock system
Despite using normal web sales software, they don't bother to maintain stock levels, so they take payment and then days later tell you there's no stock, and no stock due any time soon. Then they proceed to blame you for not reading daft disclaimers when you don't think that's good business.
If you don't hold stock, do what other medieval businesses do at least and only take payment when the order is confirmed.
The whole point of paying nearly 2x the price for a US/Canadian product via a UK importer is that they hold stock. It's just as quick. and the same price. to get one imported, even with fees. I recommend people do this instead.
January 5, 2023
Unprompted review