Summerhouse.... Kit comprised of so many low quality, warped panels, flimsey floor, timber shaped as bananas & doors warped so as impossible to assemble without capenter input. The quality of materi... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Summerhouse.... Kit comprised of so many low quality, warped panels, flimsey floor, timber shaped as bananas & doors warped so as impossible to assemble without capenter input. The quality of materi... See more
Company replied
I would rate this less if I could. I’ve been waiting 8 weeks for an order that was scheduled for 5. I’ve since cancelled the order due to no delivery which was accepted by their customer servi... See more
Company replied
Ordered a shed from there company Garden Buildings Direct. Cancelled order end of December due to a missed delivery with no promise of a new delivery date, just an open order. Promised several times a... See more
Company replied
Delivery of my new workshop was made exactly according to my requirements. My building was large and so came on two delivery trucks thankfully with some time in between. Friendly and helpful drivers.... See more
Company replied
Kybotech Limited operate a number of online retail stores within the home, garden and outdoor leisure sectors.
Claylands Avenue, S81 7BQ, Worksop, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 85% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good service, happy and satisfied, kept up to date and informed. Would recommend

Reply from Kybotech Limited
Well pleased They only negative was all the screws and nails came in 1 bag. What a pain that was. Good quality and put it together in no time at all. Recommended.

Reply from Kybotech Limited
Efficient and helpful team member.
Easy ordering process
Impressed you deliver your own products, this reduces problems further down the line.

Reply from Kybotech Limited
Great playhouse, quality is top notch and the delivery was great no issues at all

Reply from Kybotech Limited
The greenhouse arrived on time after a long journey round the country, I tracked it and the driver had a long journey with lots of drops, and after me he had another 2. The product was as described - 6x6 greenhouse, clear instructions how to build but took us a bit longer than anticipated.

Reply from Kybotech Limited

Reply from Kybotech Limited
excellent service but shed quality control hit and miss

Reply from Kybotech Limited

Reply from Kybotech Limited
Excellent product and delivered on time although delivery cost to Scotland is a bit expensive. Would recommend.

Reply from Kybotech Limited
Excellent customer service from Jane
So far if summer House like service
Will say 10/10

Reply from Kybotech Limited
The quality of the shed is excellent. It does take an eternity to erect and there are some very sharp edges, but that is to be expected. Once built the whole construction becomes strong and stable. It is fiddly but worth it. The delivery driver was extremely helpful and friendly. I would definitely recommend.

Reply from Kybotech Limited
The sales person (Jane) was a pleasure to speak to, friendly and very professional,was very helpful and answered all my questions.
The workshop was delivered much sooner than I expected a good bonus. The delivery driver was also professional a quick and smooth process.
I would recommend to friends family and anybody else. A brilliant service from start to finish.

Reply from Kybotech Limited
Great customer service,very friendly and helpful

Reply from Kybotech Limited
Deserve -5 but can't. Worst customer experience with your brand Garden Buildings Direct. No accountability and no management, no communication between your departments and only excuses. It has been weeks since told about the incorrect parts and with so many tries I have only got false promises and money wasted on hiring a joiner because your company never fulfils a promise. You should be ashamed of calling yourself a family run business.

Reply from Kybotech Limited
Very good price and great delivery time too. Thank you ! Easy process

Reply from Kybotech Limited
Very reasonably price and a good size. The only thing I had a problem with was trying to pay with PayPal, apparently kybotech dobt accept this form of payment which I found strange. So I paid via my bank account.

Reply from Kybotech Limited
Have previously purchased from Garden Buildings Direct, and the shed is still looking as good as it did on day 1, more than six years after initial purchase.
Spoke to Jane in sales today and the purchase of my new shed was completed to my satisfaction in minutes. Excellent service and what a great ambassador for your company!

Reply from Kybotech Limited
Great choice of cabins and extras but nothing mentioned when you sign up for the newsletter that your discount code is sent to your email address so when you place your order expecting discount taken off it isn't therefore you cannot get the discount and there's no help to get the discount put on from manufacturers end

Reply from Kybotech Limited

Reply from Kybotech Limited
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.