LA' BELLO BEAUTY Reviews 232

TrustScore 3 out of 5

3.0

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Rated 1 out of 5 stars

Purchased couple wigs they still have not arrived over month now and no-one is responding to emails or comments for help on social media. Terrible service and this is thief, DO NOT USE, THEY ARE COMMI... See more

Rated 1 out of 5 stars

I ordered a wig over three and a half weeks ago, and it still hasn’t been delivered. I have emailed the company and sent messages on Instagram multiple times, but I have been completely ignored.... See more

Rated 5 out of 5 stars

I love my hair I’m not disappointed at all, but I didn’t like the fact that I had to wait for almost three months for the package, the waiting caused frustration. Y’all stated that delivery time from... See more

Company replied

Rated 5 out of 5 stars

First class hair and beauty company. I love this company because their products are first class, fantastic quality at affordable prices. They are also very efficient with shipping/delivery to ensure c... See more

Company details

  1. Wig Shop
  2. Hair Extensions Supplier

Written by the company

LA 'BELLO BEAUTY is the No.1 retailer of Luxury ready-to-wear Wigs. You simply will not find a retailer with a more diverse catalogue of wigs in Europe.


Contact info

3.0

Average

TrustScore 3 out of 5

232 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I ordered a wig never arrived



I ordered a wig over three and a half weeks ago, and it still hasn’t been delivered. I have emailed the company and sent messages on Instagram multiple times, but I have been completely ignored.

This is extremely disappointing, especially because I have ordered from them before and really liked their wigs. The lack of communication and customer service is unacceptable. I would not recommend ordering from this company unless they improve their response time and accountability.

January 18, 2026
Unprompted review
Rated 1 out of 5 stars

LA BELLO BEAUTY SUCKS!!!

I have bought many wigs from this company over the years but I’m sorry to say that I placed an order over a month ago and I still haven’t received my order. I have written to them on numerous occasions and they promised they would deliver the goods but I have heard nothing from them. DO NOT BUY FROM THIS COMPANY !! They have taken my money and disappeared. DREADFUL SERVICE. I will never buy from them again!!!

December 8, 2025
Unprompted review
Rated 1 out of 5 stars

I would leave 0 stars if I could

I would leave 0 stars if I could. I purchase a wig from this company which Royal Mail delivered to another apartment building I don’t recognise. I contacted labello on Instagram and email weeks ago and have been ignored despite them continuing to post on Instagram.

August 10, 2025
Unprompted review
Rated 1 out of 5 stars

Poor experience. Bad quality. Zero customer service

Ordered items in January. When received they were not as described and poor quality. Nobody would answer emails but I finally got through via their instagram. They were reluctant to help I had to get support from Trading standards in the end. Though they said I have a refund, it is now May and not received. 5 months later.

I am MORE than happy to verify experience with documentation.

April 13, 2025
Unprompted review
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Rated 1 out of 5 stars

I did not receive my order and I have…

I did not receive my order and I have reached out to the company so that they can claim back from Royal Mail but I have not got a response for months. I understand a tracked order was sent through Royal Mail and they have delivered somewhere but not my address. Only the sender can claim back for items marked 48 from the Royal Mail but I have been ignored via email. All I ask is for them to claim back for a lost item and give me my money back but the customer service has been awful which is a shame as I will order again as I like their hair. It is unfair to lose 82 pounds when the company can claim it back

December 6, 2024
Unprompted review
Rated 1 out of 5 stars

DO NOT ORDER FROM THIS COMPANY

DO NOT ORDER FROM THIS COMPANY! The other reviews are true!! The customer service is absolutely appalling. They barely reply to messages and emails. I had 2 orders, one was never shipped and the other was quickly shipped at the last minute even though I asked for a refund. This was done so they could try and keep my money. I have had to file a dispute with my bank to retrieve my money. Clearly they don’t actually have any stock on hand or are trying to scam people with a pretty looking website. I have also along with a couple of other customers had to contact HMRC to report them for fraud. Order at your own risk.

October 18, 2024
Unprompted review
Rated 5 out of 5 stars

Fab selection of wigs

Fab selection of wigs, reasonably priced, fast delivery! Easy website to navigate round too.

September 14, 2024
Unprompted review
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Reply from LA' BELLO BEAUTY

Hello, thank you so much for your review. We truly appreciate it!

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Rated 4 out of 5 stars

Good quality hair

On the whole, products are good, as described and hair is very good quality.

It would be good to have more community in terms of shipping and delivery. And the wait times are very long for anything human.

Other than that, I will continue to buy from here as the hair has been consistently good!

September 14, 2024
Unprompted review
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Reply from LA' BELLO BEAUTY

Hello, thank you so much for your review, we truly appreciate it!

Rated 5 out of 5 stars

Amazing quality wigs!!

Amazing quality wigs! I ordered their Yaki wig and it came super quickly and is so gorgeous, it's now my go to! When I had issues with the order they were quick to answer and help me out. Now my go to place to buy wigs 🫶🏽

September 14, 2024
Unprompted review
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Reply from LA' BELLO BEAUTY

Hello, thank you so much for your review, we truly appreciate it!

Rated 5 out of 5 stars

Amazing quality wigs

Amazing quality wigs! So happy I found La Bello beauty as I wanted a natural looking affordable synthetic wig for an event and I’ve literally discovered my favourite wig! I’ve had so many compliments on it so much so that I emailed them to ask if they’d introduce more colours in the same style! 10/10 recommend!

September 13, 2023
Unprompted review
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Reply from LA' BELLO BEAUTY

Hello, thank you so much for your review. We truly appreciate it.

Rated 5 out of 5 stars

Their wigs are amazing nice and soft

Their wigs are amazing nice and soft. Great customers service too I would highly recommend this company for any style you are looking and it’s so affordable !!!!

September 13, 2024
Unprompted review
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Reply from LA' BELLO BEAUTY

Hello, thank you so much for your review. We truly appreciate it.

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Rated 4 out of 5 stars

Great quality and service

I bought two wigs and a ponytail, all of which i still use. Regular maintenance has helped im sure but the overall quality was wonderfull.

September 13, 2024
Unprompted review
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Reply from LA' BELLO BEAUTY

Hello, thank you so much for your review. We truly appreciate it.

Rated 5 out of 5 stars

Love Omoge + Tia ❤️‍🔥

Love Omoge + Tia ❤️‍🔥
Each purchase I’ve made from this store has always come in great condition. I shop around a lot of places and this is one of my favs!

Quality of hair is great😍

June 12, 2024
Unprompted review
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Reply from LA' BELLO BEAUTY

Hello, thank you so much for your review. We sincerely appreciate it!

Rated 5 out of 5 stars

Delivery was veru fast and everything…

Delivery was veru fast and everything was amazing the quality is fantastic 👌 👏 love them everything I ordered was just mwaaaa
I bought lots of items and didn't make a return as I loved them all

May 25, 2024
Unprompted review
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Reply from LA' BELLO BEAUTY

Hello, thank you so much for your review. We truly appreciate it.

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Rated 5 out of 5 stars

Great wig and fast delivery

Great wig and fast delivery. Would definitely order from them again xx

May 3, 2024
Unprompted review
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Reply from LA' BELLO BEAUTY

Hi! Thank you so much for this review, we sincerely appreciate it.

Rated 4 out of 5 stars

Bought the blond ogee wig and I loved…

Bought the blond ogee wig and I loved it. I didn't use it as a daily wig only on weekends and it lasted me a year. Everyone thought I looked great and some people even thought it was my own hair. I'm sad you guys have moved from south Africa and I have to ship from the UK now. It's more hassle and money.

May 25, 2023
Unprompted review
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Reply from LA' BELLO BEAUTY

Hi! Thank you so much for this review. We sincerely appreciate it.

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