Lampan.no  Reviews 

1,198
TrustScore 3.5 out of 5

3.7

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Rated 2 out of 5 stars

I think I never try to order from this store, the customer service is so slow. I had an order around 5000 nok, and I paid extra shipping cost 100kr, now I have received a notification from post th... See more

Rated 5 out of 5 stars

I found the email response from lampan.se helpdesk fast, friendly, and helpful. They took action very quickly and solved my problem. Because of that, I went back and made another purchase already. Tha... See more

Rated 4 out of 5 stars

Excellent communication and service, and beautiful products! Was sad to see how much extra packaging there was!

Rated 5 out of 5 stars

God pris på kvalitetsprodukt. Rask og problemfri ekspedering og levering.

Company details

  1. Lighting Store

Written by the company

Störst på hembelysning


Contact info

3.7

Average

TrustScore 3.5 out of 5

1K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.7

All reviews

(1,198)

2 reviews in the last 12 months

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Rated 2 out of 5 stars

I think I never try to order from this…

I think I never try to order from this store, the customer service is so slow.
I had an order around 5000 nok, and I paid extra shipping cost 100kr, now I have received a notification from post that the package is in a pick up point, long way distance. So what is the benefit for me if I buy 5000 kr and pay extra shipping cost for just handling the package from the store to the post?

Moreover, they sent me an email saying that a bulb is sold out, although it was available on their website, and they wanted to deliver al the items after two months when the bulb become available. Is it customer service policy?? I asked them to remove the item not loosing time and money.

March 17, 2022
Rated 5 out of 5 stars

Good and friendly service

I found the email response from lampan.se helpdesk fast, friendly, and helpful. They took action very quickly and solved my problem. Because of that, I went back and made another purchase already. Thank you!

December 6, 2021
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Rated 1 out of 5 stars

Beautiful lamps, but cheap in construction.

We ordered two table lamps, which were beautiful but not straight. We received new ones after the promise they will be checked and straight, but one of the new ones was stil not straight. We kept them because we got tired, but their products are questionable.

September 20, 2020
Unprompted review
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