General Lamps Reviews 

6,990
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

The best business on the market for LED lights.We bought Hight quality energy efficiency light tubes at a very reasonable cost. Fast delivery . The package was sealed in a very professional way. We... See more

Rated 1 out of 5 stars

Avoid if You Expect Any After-Sales Support My experience with this supplier has been extremely disappointing. I purchased four lamp tubes. One arrived broken, and the other three were t... See more

Rated 5 out of 5 stars

I bought a T12 Florescent strip light to replace an old one in an old fitting in our veranda. I was so lucky to find one of these on the website at General Lamps. I rang my order through and the lig... See more

Rated 5 out of 5 stars

If you run a valve amplifier, spare parts are becoming difficult to find. I needed a replacement 6.3v 10mm bayonet bulb for the power lamp on my Victory V30. It is NOT easy finding a good place to sou... See more

Company details

  1. Lighting Store

Written by the company

Why buy from lamps-on-line.com ? lamps-on-line.com was established in 2000. We supply 80,000 lightbulbs every month. Lamps-on-line.com have a no quibble returns policy, and we don't charge carriage on any order over £35 in value. All orders placed by 4pm are despatched that day.


Contact info

4.0

Great

TrustScore 4 out of 5

7K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 48 hours

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4.0

All reviews

(6,990)

29 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 3 out of 5 stars

Still waiting on them have not recived…

Still waiting on them have not recived them so .

September 17, 2024
General Lamps logo

Reply from General Lamps

Hi Sami, This item was out of stock when you placed your order, goods are now back in stock . I have just checked and it wil be delivered tomorrow by Royal Mail - tracking ref OE127525424GB

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Rated 5 out of 5 stars

Wide Inventory and Fast Delivery

Supplied hard to find replacement fluorescent tubes for home office. I'd been searching for some replacement lights for my home office which has 12 light strips that are now hard to find. Two had blown and it was a relief to find some replacements rather than replace all the lighting.

August 20, 2024
Rated 4 out of 5 stars

Great price, great product.

Great price. Value for money and much better than a hardware or supermarket shop.
Took a while for posting but arrived as ordered.
Thank you general lamps.

June 21, 2024
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Rated 1 out of 5 stars

Ordered through Amazon

Ordered through Amazon, they sent the wrong items, I asked them to arrange collection, they refused, I’ve been quoted crazy prices for postage nearly double what items are worth. Company doesn’t answer my emails, when I phoned them I was told to F off then they put the phone down . Do not touch this crooked company, if you’ve a problem they clearly do not want to know.

June 14, 2024
Unprompted review
General Lamps logo

Reply from General Lamps

David, we responded to you immediately when you raised a query bad language was not used by any of our staff members. We sent you a copy of your order from Amazon to show that we sent the lamp that you ordered. You asked us to supply a 6ft tube which we did but you should have ordered an 8ft tube. We agreed to take the lamps you ordered incorrectly . You asked a carrier for a price to return this is nothing to do with us but it is a negotation between you and the carrier . We cannot be held responsible for their pricing. It is very unfair to give poor reviews to a company when all we have done is supply you with the goods you ordered in good time.

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Rated 5 out of 5 stars

Great company

Great company, communicated well before delivery, product was well wrapped and arrived in good time and in perfect condition. Hard to find a good quality 120W floodlight bulb for my work bench. led don't give the same clarity/focus of light. Now happy in my shed again :-) Thanks

May 20, 2024
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Rated 5 out of 5 stars

Right product, quickly sent out

Found the illusive product I had been searching for, GL immediately sent out all the stock they had and completed the order a few days later when further stock arrived. I was informed of progress all the way through, excellent service

April 17, 2024

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