Ordered and paid for 2 cool white under counter tubes which arrived after 9 days. However one was warm white. Contacted Martin at the company who apologised and posted out another cool white tube st... See more
Company replied
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Ordered and paid for 2 cool white under counter tubes which arrived after 9 days. However one was warm white. Contacted Martin at the company who apologised and posted out another cool white tube st... See more
Company replied
Aurora AU-MR16/50SQ 50 watt Halogen MR16 Square Light Bulbs are discontinued, but Lamps2udirect came up with an alternative that fitted my ceiling light holders perfectly, saving me a fortune replacin... See more
Company replied
We bought some Elan festoon lights last June and at first they worked well. However after around 6 months some of the bulbs stopped working. Eventually around half were out at varying intervals of t... See more
Highly recommend!!! Great customer service and honest. I’ve used this shop twice and had no problems till last time, third time. My UV lamps arrived broken. I called them immediately after receivi... See more
Specialist suppliers of all things lighting our range of products include hard to find replacement lamps as well as LEDs, fittings and traditional fluorescent, halogen and incandescent lamps. Our best selling items include square & hexagonal spot lights as well as Smilight under-cabinet tubes. Delivery is free on orders over £45 within the UK.
Unit 39a, Park Farm Industrial Estate, SG9 9AZ, Buntingford, Hertfordshire, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 83% of negative reviews
Typically replies within 1 week
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My third time ordering from Lamps2udirect & absolutely chuffed with the quality of service provided and the fast and efficient delivery of the items ordered. Great value for money & my go to place

Reply from Lamps2udirect
So quick & easy! Incredible to work with & were great at explaining what bulbs were best for me. I was clueless going into it but needed new bulbs for my flat. They helped me find exactly what I wanted for each room!! My home is SO much brighter thanks to the team !!

Reply from Lamps2udirect
Used this company for the 2nd time.
Nice range of brands and competitive prices.

Reply from Lamps2udirect
After my under cabinet lights started to go after 12 years I thankfully managed to find replacement fluorescent tubes at Lamps2Udirect. Good price, helpful comms, well packaged and arrived intact. Great!

Reply from Lamps2udirect
Martin is the best! So easy to work with.
Service is impeccable!
Highly recommend for all your bulb needs.

Reply from Lamps2udirect
Ordered a replacement bulb for our kitchen and found the exact one that matched the old one. Ordered it, but it took over a week to arrive. When I opened the packaging I found they had sent the wrong bulb. I had ordered a 4 watt 350 Lumin and they sent a 3.5 watt 250 lumen. Emailed them to request a refund on the 21 March and I am still waiting for a response. Surely if you order a bulb of a certain spec they should email you to confirm the bulb is no longer available or offer an alternative - not simply send you a near close match. Not happy and won't use these guys again.

Reply from Lamps2udirect
I had a good experience with Lamps2udirect. Their website is easy to navigate, with a great selection of lighting options at competitive prices. The ordering process was smooth, and I received my items quickly and well-packaged.

Reply from Lamps2udirect
I had an issue with lamps ordered that failed very soon after use. Lamps2udirect could not have been more helpful in resolving the issue with the manufacturer annd supplying replacements. A big shout out especially for Martin top man. Product arrives well packaged and when they say it will.

Reply from Lamps2udirect
Arrived well packed and with good delivery arrangements despite ordering over Xmas period.
Well after having looked all over the place for replacement light from diplomat, went to your site and found the exact fitting for my existing power sauce, highly recommend for service and help, first class, cannot thank you enough. Gerry
company to recommend
I am from Croatia and every compliment from the first contact, order and delivery.
special compliment to Mr. Martin

Reply from Lamps2udirect
Having ordered items from L2U previously I needed help on a fresh order seeking advise on the items. Contacted L2U by e-mail (Martin) who was more than helpful. He quickly responded to my questions and so I was able to order the items. Communication thereafter, from both L2U (and the carrier) was excellent. Goods arrived sooner than expected. Well pleased .

Reply from Lamps2udirect
I needed to replace the halogen fibre optic bulb in my Christmas angel. I've had it for over 35 years, I wasn't even sure if the bulbs would still be available.
I contacted Lamps2udirect, they asked me to send some photos of the bulb and they were able to fix me up with the correct replacement bulbs. They were so helpful.
The parcel was really well packed and it arrived at my home in France, in perfect condition. Thank you for the excellent service.
Cherry McSharry,
Charente,
France

Reply from Lamps2udirect
Took 5 working days for them to dispatch my bulbs. When they arrived, all of the filaments were already broken. For a company that only sell bulbs, it is unacceptable and unforgivable that all of the bulbs were broken upon receipt. Waste of time - obviously returning for a full refund and will use another retailer that know what they are doing.

Reply from Lamps2udirect
This Company went out of their way to offer a fast and efficient service and I would have no problem in recommending them. Thank you !

Reply from Lamps2udirect
Excellent service, even had an email response relating to a query that I raised, at 21.00 hours.
Service, service just service, a true customer centric business.

Reply from Lamps2udirect
Items were due *before* Christmas. Still have heard nothing back and now see on Facebook that nothing will be done till 2nd Jan.
Not remotely impressed.

Reply from Lamps2udirect
Prompt communication and delivery. Accessible customer services line. Correct product received. Great experience!

Reply from Lamps2udirect
Update!
Still haven't received my items and two emails have been ignored
How can a company just take money and ignore you?

Reply from Lamps2udirect
Had exactly the lamps I wanted in stock and at very reasonable price. These lamp units are getting harder to find as like most things they have been 'upgraded'
Order process was straightforward and goods were safely delivered in good time

Reply from Lamps2udirect
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