Learned a lot from Louise at Land of Beds Helsby - much more a professional sales operation than the usuals. I left several of the other showrooms over the last few days thinking of not bothering to b... See more
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I was looking on net for a hard mattress. Land of bed had few of them. I started conversation on net about the given mattress. I ended up talking to Louise. I really appreciated excellent advice fr... See more
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On our first visit we were shown all the beds that fit our criteria. We were then emailed with all the relevant information. On our second visit we met with Lucy once again who continued to be very h... See more
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Unfortunately, I was charged twice, when purchasing online. It’s disappointing that it takes a few days to get refund despite it being no fault of mine and appears to be an IT error. These things happ... See more
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Company details
About Land of Beds
Written by the company
Welcome to Land of Beds, one of the UK's most trusted independent bed and mattress retailers.
At Land of Beds, we've spent 50 years helping customers achieve a better night's sleep. Rated 4.6 by over 9,000 Trustpilot reviewers, we're proud to be multi award winning, including Family Business of the Year 2026 and National Bed Federation Online Retailer Finalist 2025.
As an independent retailer, we're not tied to any single brand, so our advice is genuinely free and unbiased. Many of our mattresses come with a sleep trial, so you can buy with confidence, knowing it's right for you before you commit.
Our mission is simple: to help as many people as possible get a great night's sleep. Whether you prefer shopping online, chatting with us, or visiting us in person, we're here to make your experience smooth, convenient and enjoyable.
Shop Your Way
Online: Explore our full range at www.landofbeds.co.uk.
Call Us: Speak directly to our friendly team at 01928 242829.
Live Chat: Get instant support via our website.
In Store: Visit us in Helsby or Wigan, where a warm welcome and expert advice await you.
We don't just sell beds and mattresses, we also offer a wide range of bedding to help you complete your bedroom look.
We offer nationwide delivery, with free mainland UK delivery on orders over £100. Our online Help and Advice section is packed with FAQs and buying guides, developed with input from sleep experts including physiologist Dr Nerina Ramlakhan and retired GP Dr Katrina O'Donnell, so you can shop with real confidence. Our award winning team is always on hand to help.
Customer feedback is at the heart of everything we do. Every review helps us improve our range and service, and gives new customers confidence when searching online for a trusted, independent bed and mattress retailer.
Thank you for choosing Land of Beds. We're here to help you sleep better.
Contact info
98 Chester Road, WA6 0DW, Helsby, United Kingdom
- 01928 242829
- www.landofbeds.co.uk
4.7
Excellent
10K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Super customer experience
Enquired about the best mattress for my elderly parents. Very helpful member of staff (Alan) we discussed all options, he asked relevant questions and we arrived at the best solution for their needs. Delivery was much quicker than expected which was a bonus.
July 14, 2026
Reply from Land of Beds
We're thrilled to hear Alan was able to answer all your questions and provide suitable options. We appreciate you taking the time to share your experience.
I am very pleased with the service
I am very pleased with the friendly service I received when deciding on our new bed. My emails were answered promply and I'm really happy with the help I received from Lucy S
Thank you
July 9, 2026
Unprompted review
Reply from Land of Beds
Thanks for choosing Land of Beds and for taking the time to leave a review. We're thrilled to hear Lucy S met your expectations. We'll be certain to share this with her - she'll be made up. We look forward to welcoming you again in the future.
Great delivery and staff👍
May 25, 2026
Reply from Land of Beds
Thanks for sharing your experience. We really appreciate your custom and feedback.
We were looking for a cooler and more…
We were looking for a cooler and more comfortable sleep. Your website was easy to follow as I don't normally use this type of shopping.
July 12, 2026
Reply from Land of Beds
Thanks for sharing your experience. We're thrilled to hear you found our website easy to use. We take all feedback seriously, so we'd love to hear what we could have done to make it a five star experience.
Lucy was really helpful in organizing…
Lucy was really helpful in organizing my custom order. Very efficient in getting my order sorted and appreciated her support. Very personable to talk to on the phone- glad I was able to communicate with a human - real customer service.
July 13, 2026
Reply from Land of Beds
Thank you, this is great to hear. We’ll pass this on to Lucy, she'll be really pleased. Providing excellent customer service is what we're all about. We look forward to welcoming you again in the future.
The best buy on line is Land of Beds
Very helpful and polite staff. Nothing was to much trouble most friendly and helpful people I have spoken and dealt with in a long time. Thank you so much
July 10, 2026
Reply from Land of Beds
Thank you so much, that really means a lot. It’s lovely to hear the team made such a good impression, that's exactly the kind of service we aim for. Thanks again for taking the time to leave a review and we look forward to welcoming you again in the future.
Fast efficient service
Ordered Sunday evening and was delivered Wednesday. I had a query regarding label on the box, Land of beds customer service is excellent, approachable and very happy to help. I can whole heartedly recommend this company.
July 8, 2026
Unprompted review
Reply from Land of Beds
Thank you so much, that's brilliant to hear.
We really appreciate the recommendation, Thanks again for choosing Land of Beds and for taking the time to leave a review!
From online to telephone to shop…that’s full service!
I have been struggling to find a bed that is comfortable for me. I did a lot for research on the internet and had some idea of what I need, but felt I really needed to go to a shop and test the beds myself before making a final decision. I spoke with Louise on the phone and she very helpfully made suggestions of the beds that might suit me (I wanted a soft mattress with a sprung divan). I then went back to the land of bed website and compared the options she suggested. By the way, the website is an excellent resource for finding and comparing different beds!
We visited the store on Saturday and met Louise who was incredibly knowledgeable and helpful, showing us the beds and describing the similarities and differences between them. She gave us plenty of time and space to make our final choice. She had a good balance of leaving us to go through the process on our own (trying the beds again and again) and being there if we suddenly had a new question. At no time did we feel that we were being pressurised or that we had stayed too long. She couldn’t have been kinder. Overall, I feel this company has supported us (pun intended) all the way through the process so far. Now can’t wait for the new bed to arrive!!
July 11, 2026
Unprompted review
Reply from Land of Beds
Thank you Lisa, what a lovely review. We’re so pleased the website and Louise's advice helped you find the right fit. We’ll make sure she sees this, she'll be made up. We look forward to welcoming you again in the future.
5* Service in Wigan Store
We went in store to the Wigan branch and were served by Cath and her colleague. They were so helpful and gave us a great deal!
July 11, 2026
Unprompted review
Reply from Land of Beds
Thanks Harley, that's lovely to hear. We’ll make sure Cath and the team in Wigan get to see this, they'll be made up.
Great service, product delivered on time with care
All around great service by the company , including deliver. delivered to room by courier and product is good quality. Thank you,
July 6, 2026
Unprompted review
Reply from Land of Beds
Thanks for taking the time to leave this review. We're really pleased to hear the delivery went smoothly and that our courier team got everything up to the room for you. Enjoy the new mattress and thanks again for choosing Land of Beds.
Mike and Tony were incredibly helpful…
Mike and Tony were incredibly helpful and pleasant. Thankyou
Janet
June 30, 2026
Unprompted review
Reply from Land of Beds
Thanks for your kind words, Janet. We're glad Mike and Tony were so helpful and pleasant, we'll be sure to pass on your thanks to them both.
Reply from Land of Beds
We’re glad it all went so smoothly, Ron, quick delivery and a comfy mattress is exactly what we like to hear. Enjoy your new mattress!
Excellent company to deal with.
Excellent company. The mattress is top quality. Prompt ordering process via phone. Price matched. Charley, the person I dealt with was professional and very helpful throughout. Product delivered within 3 days.
July 5, 2026
Unprompted review
Reply from Land of Beds
Thanks for your kind words, Richard. We’re pleased to hear you're happy with the quality of your mattress, and that Charley looked after you so well throughout, from price matching to a prompt ordering process. Thanks for choosing Land of Beds!
Reply from Land of Beds
Thanks so much for your review, Francis. We’re really pleased to hear the delivery was quick and that you're happy with your new product. Thanks for choosing Land of Beds!
Professional efficient ordering processing
I had added items to basket but not checked out & received a phone call the next day to see if I had any questions. I was impressed with the knowledgeable, friendly member of staff & have since placed my order. Ordering process was straightforward & delivery selection was forwarded later.
July 6, 2026
Reply from Land of Beds
Thanks for taking the time to share this feedback. We're really pleased our team reached out and could help answer your questions, it's great to hear that made such a difference.
Good service and value for money
May 19, 2026
Reply from Land of Beds
Thanks for choosing Land of Beds and for leaving a review. We look forward to welcoming you again in the future.
I purchased a Relyon mattress from Land…
I purchased a Relyon mattress from Land of Beds as it was at a brilliant price and made by Relyon exclusively for them. They also offered 12 months of interest free payments which was really easy and straight forward to set up. Their excellent customer service rating also convinced me to buy from them, and so far they have been superb. I had a call from a lovely lady the day I placed my order to double check that I was happy with everything and to confirm access details for delivery. My mattress is made to order but is being delivered two weeks ahead of the lead time which is great. I rang them today to confirm the details of my upcoming delivery. Got straight throughand spoke to Louise who was really helpful. So far I've experienced a level of service that is rare to find these days.
July 7, 2026
Unprompted review
Reply from Land of Beds
Thanks for choosing Land of Beds and for leaving a detailed review.
We’re pleased the exclusive Relyon range and the interest free payments made things easy from the start, and that the follow up call gave you peace of mind on the order. We look forward to welcoming you again in the future.
Mike and Alan were very polite
Mike and Alan were very polite, efficient, friendly and helpful.
They did a wonderful job of removing our old bed and installing the new one
July 3, 2026
Unprompted review
Reply from Land of Beds
Thanks for taking the time to leave a review. We'll make sure Mike and Alan hear this, they'll be made up with it.
Frienly and knowledgeable staff.
Very professional and knowledgeable. Family-run and friendly service, answered all my questions.
May 2, 2026
Reply from Land of Beds
Being family-run is something we're proud of, so it's great to know that showed in the service you received. We're delighted you found us professional and knowledgeable, and that all your questions were answered. Thanks for taking the time to leave a review.
Fantastic service.
Fantastic service.. Greeted with a warm welcome from Lucy.S who was very knowledgeable when it came to the range on offer. Didn't feel pressured into the sale and felt comfortable in the surroundings of the shop. All round good experience and we came away with a product we're happy with. Will deffo recommend to Family and friends
July 6, 2026
Unprompted review
Reply from Land of Beds
Thanks Peter, this is exactly the sort of experience we want every customer to have. We'll pass your kind comments on to Lucy, she'll be made up with this.
Thanks for recommending us to family and friends, it means a great deal.
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