L&P Heating Services Ltd Reviews 

1,122
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 164 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the team arrives promptly, treats homes with immense respect, and ensures all heating or air conditioning installations are handled smoothly. Reviewers are particularly impressed by the polite demeanor of the technicians, who take great care to protect property and clean up completely afterward. Consumers also point out that pricing remains highly competitive compared to alternative local providers, consistently offering fantastic overall value and great guarantees. Additionally, communication is consistently described as clear and reassuring from the initial quote all the way through to final completion.

What people talk about most

Service

Reviewers highlight positive aspects of service, noting that engineers arrive promptly and complete... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professional, efficient, and... See more

Price

Reviewers mention positive feedback about price, highlighting competitive rates and estimates that were often... See more

Product

Customers had ambiguous experiences with product options, ranging from efficient air conditioning units to... See more

Quality

Consumers find quality to be exceptional, expressing deep satisfaction with the workmanship. People report... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Simon our heating engineer arrived on time with Ashley his young apprentice they seemed to work well together.The boiler, cystern & Gas fire were all serviced everything was found to be ok they clea... See more

Company replied

Rated 5 out of 5 stars

We recently had a new boiler installed and couldn't be happier with the service. The team turned up exactly when they said they would and delivered everything they promised. What really stood out was... See more

Company replied

Rated 5 out of 5 stars

Just had an air conditioning system fitted by L & P Heating Services and I am very pleased - could not have gone better. Lee came round quickly and accurately assessed what was needed - did not try an... See more

Company replied

Rated 5 out of 5 stars

These guys are the real deal. Professional, trustworthy, reliable and caring. Had a new boiler installed, from quotation to fitting within one week. Had a small issue post installation, however the gu... See more

Company replied


Company details

  1. #1 of 1 best companies in Gas Installation Service
  2. #1 of 9 best companies in Boiler and Heating Service

Written by the company

If you require cost effective, reliable heating and plumbing engineers then look no further. Operating throughout Bristol and the surrounding areas. we cater to all domestic and commercial client's central heating, gas and plumbing requirements. L & P Heating Services Ltd have been established for 20 years and we have the knowledge and expertise needed to ensure that you receive nothing but the best service. Our reputation has been developed through hard work and reliability.

Supporting the people of Bristol with boilers on finance!

Written by the company

Spread the cost of your new boiler unto 10 years - with zero deposit options
L&P Heating Services Ltd are proud to work with both Worcester Bosch and Hitachi Capital UK plc to offer our customers market leading payment options. Why spend your hard earned savings on a new boiler when you can spread the cost or why settle for a "budget" boiler when you can spread the cost? What ever your needs L&P Heating have an option for you. Click through to our website for more details
short on time?
Don't wait in for endless boiler salesmen or missed meetings! L&P Heating Services can offer an online boiler quote in just 60seconds! Click through to our website for more details

Contact info

5.0

Excellent

TrustScore 5 out of 5

1K reviews

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Replied to 100% of negative reviews

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5.0

All reviews

(1,122)

157 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The engineer was on time, polite and knowledgeable

The engineer turned up on time, was polite and used my name throughout his visit. I appreciated receiving a reminder about the boiler being due for a service and my experience, from booking the appointment to having the service done, went smoothly.

November 4, 2025
Unprompted review
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Reply from L&P Heating Services Ltd

We're delighted to hear everything went smoothly and that you were happy with your service. We really appreciate your feedback. Many thanks L&P Heating team.

Rated 5 out of 5 stars

Excellent experience from start to finishh

Excellent service from all the team. Lee came to the house within days of us asking for a quote, assessed the situation and emailed a quote. We compared prices with other companies and decided on L and P because they made such a great impression. After accepting the quote Lee rang to check we were happy and ask what date we would like for the installation of the replacement boiler. The team arrived on time to install and within hours the new boiler was in and working, no mess, no fuss. Two days after Lee rang again to check we were happy. We are so happy with how it all went that we've even signed up for the service plan from this company. I can not recommend them enough.

October 31, 2025
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Reply from L&P Heating Services Ltd

Thank you so much for your kind words! We're delighted to hear you were happy with the service from start to finish. We really appreciate you choosing us and look forward to supporting you again in the future. Many thanks L&P Heating team.

Rated 5 out of 5 stars

Choose L & P

These guys are the real deal. Professional, trustworthy, reliable and caring. Had a new boiler installed, from quotation to fitting within one week. Had a small issue post installation, however the guys came immediately and fixed it. Cannot recommend highly enough, look no further than L&P for all your heating needs. Thanks so much!

November 6, 2025
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Reply from L&P Heating Services Ltd

Thank you for your kind works. We're really glad you're happy with the new boiler and our service, It was a pleasure with you. Many thanks L&P Heating team.

Rated 5 out of 5 stars

A superb experience from start to…

A superb experience from start to finish. My replacement boiler was booked in extremely promptly, and the whole process was very smooth. I was called at regular times during the process to make sure everything was planned in detail so no surprises on the day. The install itself was extremely professional and quick and I would recommend to anyone requiring a replacement boiler.

October 23, 2025
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Reply from L&P Heating Services Ltd

Thank you so much for your lovely feedback. We're delighted to hear everything went smoothly and that you're happy with your new boiler. Many thanks L&P Heating team.

Rated 5 out of 5 stars

Highly recommended!

Rapid, efficient, helpful and tidy. Very satisfied and will be using them again for whatever heating needs I have in future.

October 30, 2025
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Reply from L&P Heating Services Ltd

Thank you so much for taking the time to share your experience with L&P Heating Services Ltd. We take pride in knowing our customers are happy with the service they have received.
 Many thanks L&P Heating team.

Rated 5 out of 5 stars

New Boiler fitted and Radiator

New Boiler installation for my elderly father and additional radiator needed aswell .
Very professional from start to finish being informed what was needed for the job, to finishing,

Prompt and reliable when fitting the new boiler, with a reminder of after care boiler service which will be due in 12 months time,
A breath of fresh air to find a company who not only care about a very good job ,but care for the customer too,
Would thoroughly recommend ,

October 28, 2025
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Reply from L&P Heating Services Ltd

Thank you so much for your lovely review. We're really pleased to hear your father is happy with the new boiler and radiator. It was a pleasure to help and we truly appreciate your recommendation. Many thanks L&P Heating team.

Rated 5 out of 5 stars

Excellent company

My son was very impressed by the professional efficiency, promptness and competitive pricing of this company when they supplied and fitted a replacement Worcester gas boiler for him, as a result of a Worcester on- line promotion. He recommended L&P to us, as our system was ageing and I am very glad that he did. After a prompt, punctual and helpful survey by Lee, we had within a few hours a very comprehensive estimate showing in detail all work required. The final invoice matched the estimate even though some incidental additional repairs were needed. A team of four, including Paul, arrived early in the morning the day after the company had received delivery of the last component. They worked tirelessly and by 3pm had installed a new Worcester Green star 800+, relocated from the previous boiler’s site to comply with current requirements , and a replacement new Megaflo Eco 170i Cylinder, also carrying out water treatment after installation. All pipework and fitting was very neat and tidy and all rubbish had been cleared, leaving our utility room looking tidier than when the team arrived. By 5pm Lee had registered the Worcester warranty for us and would have registered the Megaflo but was frustrated by Baxi’s insistence that we did this. We have immediately signed up for a L&P care plan as we have been so impressed by this efficient and courteous team and by Lee’s obvious concern for customer satisfaction. We have absolutely no hesitation in recommending this company.

October 22, 2025
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Reply from L&P Heating Services Ltd

Thanks Andrew! We're so pleased you're happy with the installation and our teams work. It was a real pleasure helping with your new system - we really appreciate your feedback. Many thanks L&P Heating team.

Rated 5 out of 5 stars

What a team, what excellent service and professional attention to detail!

What a team, what excellent service and professional attention to detail! We had a large domestic boiler (WB Greenstar Highflow 440cdi) replaced into a different part of the house. Lee attended promptly after a phone call to assess the site. There was no hesitation in listening to our needs and questions and making a plan together. The quote was realistic and competitive with no hidden extras. Our electronic-acceptance generated the boiler order and the fitting was an efficient, well-rehearsed and pain free event by 4 excellent men, all tidy and boiler working by 3pm. A courtesy call from Lee that evening followed by certificates and guarantees was so efficient and professional that I have no hesitation in recommending L&P Heating Services Ltd. Brilliant, thanks.

October 20, 2025
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Reply from L&P Heating Services Ltd

Thanks so much Phil! We're delighted to hear you were happy with our service and the boiler installation. It was a pleasure to work with you - your kind words mean a lot to the team. Many thanks L&P Heating team.

Rated 5 out of 5 stars

New boiler installed

Our 20 year old boiler broke. Lee came out very quickly and gave us options of either fixing it or installing a new one. He took the time to go through the different options and we didn’t feel pressured in any way. We chose to go with a new boiler and it was installed the next day! The work men were very efficient and tidied up after themselves. We couldn’t have asked for more and I highly recommend them.

October 22, 2025
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Reply from L&P Heating Services Ltd

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future. Many thanks L&P Heating team.

Rated 5 out of 5 stars

The engineer discovered the problem…

The engineer discovered the problem with our boiler quickly and corrected it.

October 23, 2025
Unprompted review
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Reply from L&P Heating Services Ltd

Thanks so much for your review Reg. We're glad we could get your boiler sorted quickly. Don't hesitate to get in touch if you need us again. Many thanks L&P Heating team.

Rated 5 out of 5 stars

Helpful and great service

I had a new boiler fitted by L&P Heating services. Even though I was outside of their direct area it was fitted quickly and efficiently. Great communication and found them really helpful when it came to choosing my new boiler. Would definitely recommend and will be using every year for my annual service and any other maintenance.

October 16, 2025
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Reply from L&P Heating Services Ltd

We're really pleased to hear you're happy with your new boiler and our service. It was a pleasure helping you. Many thanks L&P Heating team.

Rated 5 out of 5 stars

When faced with an unknown problem with…

When faced with an unknown problem with the instalation plan, they didn't give up but found a solution.

October 10, 2025
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Reply from L&P Heating Services Ltd

Thanks so much Joan, We really appreciate your patience and understanding - we're glad we could work through it and find a solution together. Many thanks L&P Heating team

Rated 5 out of 5 stars

Excellent service from end to end

Lee and his team provided a clear, friendly and efficient service throughout - from assessment and pricing to install. Would 100% recommend

October 6, 2025
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Reply from L&P Heating Services Ltd

Thank you Justin. We're really glad you were happy with the whole process. It was a pleasure working with you. Many thanks L&P Heating team.

Rated 5 out of 5 stars

I couldn’t be happier with L&P Heating

I couldn’t be happier with L&P Heating. Communication was great, and the team were very friendly and professional. The work (replacing standard boiler, cylinder and loft tank with a combi, and installing all new radiators) was undertaken very efficiently and with obvious pride in the work (pipework is a work of art!). The price was the best of 3 quotes and add the 10-year Worcester Bosch guarantee, and they can’t be beaten.

October 3, 2025
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Reply from L&P Heating Services Ltd

Thanks so much Jim. We're thrilled you're happy with the work and service. It was a pleasure getting everything set up for you - enjoy the new heating system. Many thanks L&P Heating team.

Rated 5 out of 5 stars

Boiler service

Simon arrived in time. Left everything tidy and clean. Thank you.

October 10, 2025
Unprompted review
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Reply from L&P Heating Services Ltd

Thank you so much Jill. We're glad Simon could help and that everything was left tidy. We appreciate your kind words. Many thanks L&P Heating team.

Rated 5 out of 5 stars

Great service

We were very impressed with the service from L&P, it was quick and professional. I would have no hesitation in recommending them.

October 8, 2025
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Reply from L&P Heating Services Ltd

Thank you Sally. We're really pleased to hear you were happy with our quick and professional service. We truly appreciate your recommendation. Many thanks L&P Heating team.

Rated 5 out of 5 stars

Really

Really. Nice people, patient and thoughtful and polite. And they went out of the way to do the instalment very quickly before the really cold weather arrived! And they tidied….!

October 7, 2025
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Reply from L&P Heating Services Ltd

Thank you so much Sally. We're delighted to hear you were happy with our work and that everything was finished in time for the cold weather. It was a pleasure to help. Many thanks L&P Heating team.

Rated 5 out of 5 stars

Excellent service

We have always had excellent service from L&P Heating. They take great care in their work and we will continue to use them in the future for service and boiler repairs.

September 24, 2025
Unprompted review
L&P Heating Services Ltd logo

Reply from L&P Heating Services Ltd

Thank you so much Derek. We really appreciate your continued trust and support. It's always a pleasure to help with your heating and boiler needs. Many thanks L&P Heating team.

Rated 5 out of 5 stars

Amazing service from this company

Amazing service from this company. Came to look at my old boiler on the Thursday. Told me what was wrong with it and how old it was (21 years old!) and we decided we needed a new boiler. By Monday Lee and his team had fitted a new boiler and flue. I cannot fault Lees communication, explanation and service. Just fantastic. I won’t hesitate to recommend L&P Heating services to anyone.

October 3, 2025
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Reply from L&P Heating Services Ltd

Thank you so much for your lovely review Mrs Williams. We're delighted you were happy with the service and communication from Lee and the team. It was a pleasure helping you get your new boiler sorted so quickly. Many thanks L&P Heating team.

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