I know I can always trust Lands End when buying a swimsuit, the tug less range suits me perfectly and having the choice of a mastectomy costume is also good. My parcel arrived quickly here in the .Ch... See more
Company replied
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Review summary
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Reviews shaping this summary
Some one took my parcel. Notified LandsEnd and EVRi. Neighbor recorded taken 1 hour later man not identified. Replacement vest Ts came yesterday. Black one not identified as LandsEnd. Will keep it tho... See more
Company replied
The ordering process was easy and intuitive. EVRI messed up the delivery but once it had been retrieved, the dress was gorgeous but just a bit too revealing so I had to send it back. I rarely send t... See more
Company replied
Linen shirt was very nice quality, though I may replace the white buttons with ones which match the very nice dark teal colour. As I have come to expect, the item was well packed and posted promptly.... See more
Company replied
Company details
- Clothing Store
- Men's Clothing Store
- Outerwear Store
- Plus Size Clothing Store
- Swimwear Store
- Women's Clothing Store
Written by the company
Since 1963, Lands' End have pioneered the creation of beautiful clothes, combining understated elegance and practical features with the ultimate in comfort - in sizes Petite 8 to Plus 30. Shop online now at Lands' End UK, the home of quality clothing for all the family.
Contact info
Lands' End Europe Ltd., LE15 6US, Oakham, United Kingdom
- 0800 376 7974
- customercontact@landsend.co.uk
- www.landsend.co.uk
4.5
Excellent
59K reviews
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Didn't have the size I wanted..and…
Didn't have the size I wanted..and interesting the US site is so different from UK site....
August 5, 2026
Reply from Lands' End Europe ltd
Thank you for your review. We're sorry to hear that you were unable to find the size you wanted. As Lands' End operates separate UK and US websites, the product ranges and availability can differ between them, which may explain the variation you noticed. We appreciate you taking the time to share your feedback with us.
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Caroline, Lands' End Europe ltd
“Got my new shoes on “!!! 🎶🎶”
Excellent fit ,so comfortable , stylish too!!! really pleased with my purchase …and it was on sale 👏👏👏
Thank you
August 5, 2026
Reply from Lands' End Europe ltd
We're so pleased to hear you're really happy with your purchase, especially that it was on sale! It's wonderful to know you find it comfortable and stylish with an excellent fit.
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Caroline, Lands' End Europe ltd
Reply from Lands' End Europe ltd
We're so pleased to hear you think our t-shirt is cool! Thank you for sharing your positive feedback with us.
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Caroline, Lands' End Europe ltd
Very happy with delivery and quality of item.
The package (swimming shorts) was delivered quickly, and was hand delivered rather than just being left at the door. Very happy with order (excellent quality) and delivery, and can highly recommend.
August 4, 2026
Reply from Lands' End Europe ltd
We're so pleased to hear your swimming shorts were delivered quickly and hand-delivered. It's wonderful to know you're very happy with the excellent quality of your order and the delivery.
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Caroline, Lands' End Europe ltd
Great service and quality items at a…
Great service and quality items at a reasonable price bought in the sale or with discount.
August 4, 2026
Reply from Lands' End Europe ltd
We're so pleased to hear you appreciate our great service and quality items, especially when purchased in the sale or with a discount. Thank you for your wonderful feedback!
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Caroline, Lands' End Europe ltd
Bought for a friend
I bought these for a friend as she visited me in Spain and I was wearing mine to swim with a tankini top, I have 3 pairs and they have been worn many many times and through the wash without fading.
July 29, 2026
Reply from Lands' End Europe ltd
We are so glad to hear you love our product so much that you've purchased multiple pairs and even recommended them to a friend! We truly appreciate your positive feedback and are delighted they've held up so well through many washes.
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Caroline, Lands' End Europe ltd
Reply from Lands' End Europe ltd
We appreciate your positive feedback! We're so happy to hear that you consistently find our company to be good and our clothes reliable. Thank you for your review!
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Caroline, Lands' End Europe ltd
Everything went smoothly once I decided…
Everything went smoothly once I decided on what I wanted. So I have nothing more to say.
August 4, 2026
Reply from Lands' End Europe ltd
We're so glad to hear everything went smoothly once you made your decision. We appreciate your positive feedback!
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Caroline, Lands' End Europe ltd
Reply from Lands' End Europe ltd
We're so glad to hear you consistently trust us and appreciate our reasonable prices. Your positive feedback truly means a lot to us!
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Caroline, Lands' End Europe ltd
Generally good.
August 4, 2026
Reply from Lands' End Europe ltd
We appreciate your positive feedback! Thank you!
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Caroline, Lands' End Europe ltd
Reply from Lands' End Europe ltd
Your positive feedback truly means a lot to us!
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Caroline, Lands' End Europe ltd
I have bought cotton items in the past…
I have bought cotton items in the past and they were fine. These linen trousers were made of very flimsy fabric and very poorly cut.
August 4, 2026
Reply from Lands' End Europe ltd
Thank you for your review. We're sorry to hear that these linen trousers did not meet your expectations. We can confirm that your refund has been processed.
We appreciate your feedback regarding the fabric and fit, and we'll ensure your comments are shared with our Product Team for review. Thank you for taking the time to let us know about your experience.
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Caroline, Lands' End Europe ltd
Great company.
August 4, 2026
Reply from Lands' End Europe ltd
Thank you for your review. It's lovely to hear such simple, wholehearted praise. We're so pleased that you've had a positive experience with us, and comments like yours mean a great deal to the team. Thank you for choosing Lands' End and for your continued support.
Simon, Lands' End Europe ltd
Easy ordering and prompt delivery
August 4, 2026
Reply from Lands' End Europe ltd
We appreciate your positive feedback. We're glad that placing your order was straightforward and that the delivery was prompt. Thank you for your review!
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Simon, Lands' End Europe ltd
Flat cap not delivered and no…
Flat cap not delivered and no explanation. I,very lost my money and no one has contacted me. Really bad service.........
August 4, 2026
Reply from Lands' End Europe ltd
Thank you for your review. We're very sorry to hear that your flat cap was not delivered and that you have not received an explanation or follow-up. We completely understand how upsetting and frustrating this must feel, especially when you are left not knowing what has happened to your order.
This is certainly not the level of service we want you to experience. A member of our Customer Service team will be in touch to look into this for you and help resolve the matter. Thank you for bringing this to our attention.
Simon, Lands' End Europe ltd
Selection of men"s tops very good as it…
Selection of men"s tops very good as it invludes long sleeves.
August 4, 2026
Reply from Lands' End Europe ltd
We're so glad to hear you appreciate the excellent selection of men's tops, especially the inclusion of long sleeves. Thank you for your positive feedback!
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Simon, Lands' End Europe ltd
Great quality
Great quality, delighted with purchase, especially as it was in the sale.
Arrived very quickly, easy to place order.
July 30, 2026
Reply from Lands' End Europe ltd
We're so pleased to hear you're delighted with the great quality of your purchase, especially since it was in the sale! It's wonderful that it arrived quickly and that you found ordering easy.
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Simon, Lands' End Europe ltd
Reply from Lands' End Europe ltd
We appreciate your positive feedback! We're so happy to hear that you consistently find our clothes to be of quality, our delivery good, and our returns process easy. Thank you for your review!
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Simon, Lands' End Europe ltd
Very good product and service
Beautiful quality dress which I ordered in two sizes and the return of the unwanted dress was very straightforward
July 30, 2026
Reply from Lands' End Europe ltd
We're so pleased to hear you love the beautiful quality of the dress and that the return process was straightforward for you. Thank you for your kind words!
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Simon, Lands' End Europe ltd
Great customer service
You can tell the quality of a company and their customer service when there is a problem. I had a problem and called Lands End customer care line; there would have been a 20 minute wait, so I opted for call back. The call came within 25 mins and the advisor I spoke to was friendly and efficient - she not only sorted the problem but made me feel like a valued customer. I left the call feeling really positive.
July 28, 2026
Reply from Lands' End Europe ltd
We are so pleased to hear that even when you experienced a problem, our customer care team was able to resolve it efficiently and make you feel like a valued customer. It's wonderful to know you had such a positive experience with us.
If we can be of any further assistance, please do call us on 0800 376 7974 between the hours of 8am and 8pm Monday to Saturday and 10-6pm Sunday.
Simon, Lands' End Europe ltd
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