LANGUAGECERT Reviews 5,843

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 4,369 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the staff as friendly, professional, and helpful, creating a comfortable and supportive environment throughout the process. The booking process is consistently described as easy, smooth, and efficient, making it straightforward to schedule exams. Many people appreciate the overall service, noting its organization, clarity, and the stress-free nature of the experience from start to finish. However, some customers also noted issues with the test environment, specifically mentioning excessive noise from other candidates that made it difficult to concentrate. A few other people also felt that the location of the test center could be tricky to find or that the building itself was run down. There were also occasional complaints about examiners having strong accents, which impacted the ability to understand questions.

What people talk about most

Staff

Customers had positive experiences with staff, frequently describing them as friendly, welcoming, and... See more

User experience

Consumers find the user experience to be largely positive, describing it as stress-free, smooth, and... See more

Service

Users describe positive interactions with service, highlighting it as fast, helpful, and straightforward,... See more

Location

Reviewers mention ambiguous feedback about location, with many finding it easy to find and accessible, often... See more

Booking process

Clients share positive opinions on the booking process, with many describing it as easy, smooth, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The B1 test was overall good 👍 The staff were friendly and the environment was comfortable. The listening and speaking parts were manageable with a bit of preparation. If you practice well and stay c... See more

Company replied

Rated 5 out of 5 stars

This is the second time using languagecert and the experience has always been good. It is easily to book and exam date and the locations easily accessible. I was nervous for my exam but the practise p... See more

Company replied

Rated 5 out of 5 stars

First and foremost this company or school is excellently friendly. All the equipments including the computers are topnotch. If you prepared well you will definitely pass. I will always recommend them... See more

Rated 5 out of 5 stars

The process was smooth and efficient. From entering the building to finishing the exam all members of staff were professional and friendly. The confirmation email with the exam result came through w... See more

Company replied


Company details

  1. Educational Testing Service
  2. Educational Institution
  3. Language Course Provider

About LANGUAGECERT

Written by the company

Reliable. Innovative. Recognised.

LANGUAGECERT is committed to developing and delivering high-quality, internationally recognised language exams that enhance the career, education and life prospects of individuals worldwide.

LANGUAGECERT offers Home Office approved, Ofqual regulated English language exams for UK Visas & Immigration.

Based on PeopleCert’s proprietary, award-winning technology, LANGUAGECERT Online exams with remote, live invigilation provide a secure and reliable way for candidates of all ages to take high-stakes, internationally recognised language exams from their preferred location without having to visit a Test Centre.

The booking system is flexible and tailored to the candidate’s personal schedule, while the whole process is simple and secure with results available in just 3 working days.

LANGUAGECERT offers high-stakes exams that are officially recognised by an ever-growing number of Higher Education Institutions, organisations and government bodies in the UK and internationally.

LANGUAGECERT is regulated by Ofqual and Qualification Wales and is a Home Office approved provider of SELT exams for UK Visas & Immigration.

VISIT OUR WEBSITE

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

6K reviews

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Rated 1 out of 5 stars

recently took a LanguageCert exam and…

recently took a LanguageCert exam and unfortunately had a very disappointing experience.

Upon arrival, a member of staff looked at my passport photo and loudly asked me, in front of other candidates, whether the person in the photo was actually me. I confirmed that it was and explained that I was wearing makeup in the passport picture but was not wearing any on the day of the exam. I found this interaction embarrassing and unnecessary, especially as it was discussed publicly rather than discreetly.

Comments of this nature can have a significant impact on a person’s confidence and mental wellbeing. For individuals who already struggle with self-esteem, such remarks can be particularly upsetting.

In addition, during the security checks, a male staff member asked me to show my ankles. While I understand the need for security procedures, I felt uncomfortable being physically checked by a male member of staff. I would strongly recommend that female candidates are checked by female staff members wherever possible.

I suggest that LanguageCert provides additional training to its staff on professionalism, discretion, and sensitivity when interacting with candidates. Exam days are already stressful, and staff should ensure that candidates feel respected and comfortable throughout the process.

Unfortunately, this experience left me feeling distressed and significantly affected my overall impression of the examination process.

May 23, 2026
Rated 3 out of 5 stars

I like it’s good place and easy to find…

I like it’s good place and easy to find out but I don’t like the way they all setting in one long room and take a test it’s loud and you can’t hear it properly because everyone is taking and doing there test,
it’s word be best if they range less people on one room.
So everyone not gone be disturbed and easily can hear and focus on the test.
Th k you

May 27, 2026
LANGUAGECERT logo

Reply from LANGUAGECERT

Dear Khan, thank you for your feedback. We appreciate you bringing your concerns regarding the test centre experience to our attention.

For any support, please contact our Help & Support team:
https://www.languagecert.org/en/help-and-support

Best regards,
LANGUAGECERT

Rated 5 out of 5 stars

.Perfect Facilities

.Perfect Facilities
.Timeous case resolution, in my case, had booked a wrong exam level and i never had problems booking the correct one and getting my refund.
.Fluent Interlocutors

May 27, 2026
LANGUAGECERT logo

Reply from LANGUAGECERT

Canaan, your comments about the interlocutors and facilities are wonderful to read ⭐

Rated 4 out of 5 stars

Staff

Staff, service and location made it a comfortable experience

May 27, 2026
LANGUAGECERT logo

Reply from LANGUAGECERT

A comfortable experience is exactly what many candidates hope for 🌷 Thanks, Rina.

Rated 5 out of 5 stars

The staff were so polite and lovely and…

The staff were so polite and lovely and the examiner was wonderful, speaking clearly and perfectly, I truly appreciate it

May 29, 2026
LANGUAGECERT logo

Reply from LANGUAGECERT

A clear-speaking examiner can help candidates feel much more comfortable. Thanks, Bayane.

Rated 5 out of 5 stars

Helpful

Fast, helpful and straight forward service. Very good stress free experience.

May 26, 2026
LANGUAGECERT logo

Reply from LANGUAGECERT

Thank you for taking the time to leave a review.

Rated 5 out of 5 stars

An excellent "LANGUAGECERT"

Receptionist, when admitted me, she was very friendly, welcoming , and polite.
Thank you to her.
The location and service were good and nice.

May 26, 2026
LANGUAGECERT logo

Reply from LANGUAGECERT

Fatemeh, thank you for your lovely comments about the receptionist 🌸

Rated 5 out of 5 stars

I had an excellent experience with…

I had an excellent experience with LanguageCert from start to finish. The exam process was smooth, professional, and very well organized. The online platform was easy to use, and the instructions were clear, which helped me feel confident and relaxed during the exam.

The customer support team was also very helpful and responsive whenever I had questions. I especially appreciated the professionalism of the invigilators and the overall flexibility of the exam scheduling.

I would highly recommend LanguageCert to anyone looking for a reliable and internationally recognized English certification. Thank you for providing such a positive and stress-free experience!

May 29, 2026

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