Language Oasis Reviews 

184
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Stumbled upon these guys on a desperate search to help a client out from the Czech Republic. She was trying to track down someone to translate her bank statements and tax returns into English so we c... See more

Rated 5 out of 5 stars

As always - friendly, professional, fast and accurate. Not to mention a great price too! I always appreciate the great work you guys do for me. Thank you for always being dependable!!! You all have... See more

Rated 4 out of 5 stars

My experience in communicating with the Lady who answered me by phone was not the best, because my English is not good and she did not speak Spanish. In January last year, Language Oasis had more... See more

Company replied

Rated 5 out of 5 stars

I have had well over 20 pages of documents translated from Language Oasis and I've got to say they did an EXCELLENT job. They were extremely efficient. They were very timely (less than 36 hours late... See more

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Language Oasis offers professional translation services of all global languages. We aim to deliver translation & interpretation services that you can trust.


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4.8

Excellent

TrustScore 5 out of 5

184 reviews

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4.8

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(184)

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Rated 5 out of 5 stars

LOOK NO FURTHER!!! THIS IS THE PLACE YOU'VE BEEN LOOKING FOR

I have had well over 20 pages of documents translated from Language Oasis and I've got to say they did an EXCELLENT job. They were extremely efficient. They were very timely (less than 36 hours later I had my documents to review) and provided EXCELLENT customer service. They are priced much better than all other translating websites out there. I did my homework before doing this and LANGUAGE OASIS is the best out there.....Look no further, this is the place to get ALL your documents translated...

April 16, 2014
Unprompted review
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Rated 5 out of 5 stars

Unbelievably Fast! within 2 hours my document was translated

I'm so glad that I found this company on the Internet! within 2 hours they had translated my document and send me emails along the way on the progress. now I'm just waiting for the document arrived in the mail I've already seen it by email, but I'm sure it will be here in a couple days because they're so fast. I can't stress how great they were!

April 13, 2014
Unprompted review
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Rated 5 out of 5 stars

The Language Oasis team provides EFFICIENT & PERSONAL service.

A returning customer 4x over, I have been using Language Oasis throughout my husband's immigration process. I personally have had great success with their translated documents both here (USCIS, NVC) and abroad (Dominican Republic). The company provides accurate, efficient, & personal service. Support is available online for immediate questions and they communicate with you through each step of the translation process. Language Oasis's website is user friendly; I have never encountered any problems uploading documents. Translations are available for immediate download or can be notarized and shipped to you. All of your previous orders are stored on your own account page for later retrieval. What's more, most translations are completed and ready for you in the same day! Thank you, again, Language Oasis for outstanding service.

March 29, 2014
Unprompted review
Rated 5 out of 5 stars

Friendly, fast and professional!

I called Language Oasis to ask if they translated Dutch diploma's.
The lady on the phone was very nice and professional and explained what they do, and how fast it would be translated.
Within less then 48 hours, I had my translated diplomas!

March 26, 2014
Unprompted review
Rated 3 out of 5 stars

so-so

the translation was really fast but the problem is the presentation of the document. I received my documents today (March 20th) and these were perfectly translated to spanish but since the company shipped them without a folder I received my papers with lots of wrinkles and bended ( not a good presentation specially because I have to show them to an immigration officer).

March 21, 2014
Unprompted review
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Reply from Language Oasis

Dear Linda,
We are sorry to hear that you received your documents in a wrinkled manner. Actually, we are surprised because we have never received such a complaint.
When we packed them in the USPS Priority Envelope after notarization, they were neatly and carefully packed into the envelope with absolutely no folds or wrinkles, ready to be submitted for any official use. It must be that the postman did not handle them properly. We hence, ask you to send us a copy of the bent envelope and papers so we can report it to USPS.
We care for our customers’ satisfaction and our presentation of documents.
Therefore, we rushed you another package today as courtesy to replace the damaged package.

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Rated 5 out of 5 stars

Wonderfully easy

for once a service online that has no trick no hidden charges and does exactly what it said it would. Thank You for running an honest business. it is unfortunate that this is becoming rare.

March 15, 2014
Unprompted review
Rated 5 out of 5 stars

Language Oasis - Accurate and Fast

Language Oasis is wonderful. Every transaction that I've sent - I receive an email within minutes to let me know they have received my document, and usually by the very next day, my documents have been translated.

March 14, 2014
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Rated 2 out of 5 stars

Great and fast customer service, but the translation itself lacked quality

I was positively surprised by the speed with which the document was translated and had a very positive experience with the customer service. On the other hand, the translation of a very important document lacked professionalism. It was an official document written by a lawyer and needed translation from English to German. Although I am German and write and speak the language fluently, I decided to give it into the hands of a translator to make sure everything is correct and appropriately translated and also to save time on my part. The result was very disappointing and it was obvious that several parts were translated without care and even incorrect. I spent about 3 hours to correct the errors in translation and to bring in an appropriate German. If I would not speak the German language, I would not have known better and accepted the translation as it was, but it would have been an embarrassment. So fortunately, I was able to catch it before the document went out. I hope other customers will have a better experience.

March 14, 2014
Unprompted review
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Reply from Language Oasis

Dear Susanne,
We are sorry to hear that you had this experience with us. We looked up your order that was placed back in November of 2013. We saw that the order was completed and delivered to you on time. However, we did not receive any feedback from you back then. We care for our customer’s satisfaction and we would have been more than happy to work with you on any issues you found in the translation, especially that it was certified translation, and make any corrections needed and spare you the effort of working on it because this is our responsibility to work on your document until you are completely satisfied. Moreover, we would have taken the necessary corrective measures with the translator, knowing that our translators address all the translations assigned to them with care and diligence.
Once again, we apologize for this mishap, and we would be happy to work with you in the future and provide you with quality translation and superb service.

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