Great folks to deal with, very responsive to customer question. The laptop battery went in perfect, tools to open the case were even included! The battery had the same specs as the original, it took a... See more
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Found the correct battery using tools built into the website. Order rec'd quickly; included all tools necessary to take the Asus laptop apart. Installed easy; works exactly as expected. Have used... See more
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Shipment was as fast as expected for what I paid. The battery I needed was difficult to find and they had it and with the best price I had found. Unfortunately, it doesn't fit 100%, but it does fit... See more
Company replied
They sell batteries that say they are compatible with Asus gaming laptops but the battery will fail and shut my laptop off any time I play a game. Their idiotic fix was to only play games while plugge... See more
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Company details
Written by the company
LaptopBatteryDirect.net specializes in providing replacement batteries for laptops such as Acer, Apple, Asus, Compaq, Dell,eMachines, Fujitsu, Gateway, HP, HP Compaq, IBM, Lenovo, Microsoft, MSI, Panasonic, Samsung, Sony, Toshiba.Warranty 1 year and 30-day money-back guarantee
Contact info
5650 Grace Pl,CA, 90022, Commerce, United States
- service@laptopbatterydirect.net
- laptopbatterydirect.net
4.0
Great
185 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great company to deal with!
Great folks to deal with, very responsive to customer question. The laptop battery went in perfect, tools to open the case were even included! The battery had the same specs as the original, it took a full charge & my laptop is back to working as factory new!! I would without hesitation recommend this company for replacement laptop batteries!
April 28, 2026
Unprompted review
Reply from Laptopbatterydirect
Dear Herb S:
Thank you so much for your excellent and detailed feedback.
We are delighted to know that you had a great experience with our team's service and found our support prompt and helpful. We are especially pleased that the battery was a perfect fit, meeting original specifications and making your laptop look brand new.
We are also pleased to see that the included tools made the installation process even easier.
Your recommendation means a lot to us and motivates our team to continue providing reliable products and excellent service.
Sincerely,
laptopbatterydirect.net Team
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Hard to find battery works and for good price.
Shipment was as fast as expected for what I paid. The battery I needed was difficult to find and they had it and with the best price I had found. Unfortunately, it doesn't fit 100%, but it does fit and work (just sticks out a little). So, I'll still 5 stars for the positives.
April 22, 2026
Unprompted review
Reply from Laptopbatterydirect
Dear Evan Barbee,
Thank you very much for your detailed feedback.
We are pleased to hear that you were able to find a hard-to-source battery at a good price and that it is working for your needs. It’s also great to know that the delivery met your expectations.
We appreciate your honest note regarding the fit. Feedback like yours is very valuable, and we will continue working to improve product accuracy and information.
Thank you again for your support and your generous rating—it truly means a lot to us.
Kind regards
laptopbatterydirect.net Team
A truly experience
To be honest, I was a bit hesitant when I first placed my order, but as it turns out, this was a truly fantastic shopping experience.
The website is designed with great user-friendliness, making it easy for me to locate the specific battery model required for my laptop. A particularly praiseworthy feature is that they take the extra step of double-checking compatibility before shipping. Order processing was swift, and the delivery arrived even sooner than I had anticipated.
The battery itself has performed flawlessly so far—not only does it fit just as perfectly as the original battery, but its battery life is also incredibly solid. The installation process was simple and smooth, and the included tools proved to be genuinely useful.
All in all, this product offers excellent value for money and has far exceeded my expectations. I will definitely be shopping at this store again.
April 22, 2026
Unprompted review
Reply from Laptopbatterydirect
Dear Customer,
Thank you very much for your detailed and thoughtful feedback.
We are truly delighted to hear that your initial hesitation turned into such a positive experience. It’s great to know that you found our website easy to use and that the compatibility check provided you with extra confidence in your purchase.
We are also pleased that the delivery exceeded your expectations and that the battery fits perfectly and performs reliably. It’s especially rewarding to hear that the installation process was smooth and that the included tools were helpful.
Your kind words about the value and overall experience mean a lot to us. We sincerely appreciate your trust and look forward to serving you again in the future.
Kind regards
laptopbatterydirect.net Team
Found the correct battery using tools…
Found the correct battery using tools built into the website. Order rec'd quickly; included all tools necessary to take the Asus laptop apart. Installed easy; works exactly as expected.
Have used LBE.com multiple times & would come back again if the need arose.
Great company to do business with!
March 10, 2026
Unprompted review
Reply from Laptopbatterydirect
Dear Norm:
Thank you so much for your continued support and for sharing your experience.
We are delighted to know that you were able to easily find the right battery using the tools on our website, and that your order arrived quickly with all the necessary tools included. The installation process was simple and smooth, and everything works perfectly. We are very pleased.
Your trust and repeat purchase mean a lot to us. We sincerely thank you for your positive review and are pleased to be considered a trustworthy partner.
We look forward to serving you again in the future.
Sincerely,
laptopbatterydirect.net Team
Easy to install in a Dell Chromebook
Easy to install in a Dell Chromebook. Worked perfectly.
Will buy another one for another Dell Chromebook.
March 17, 2026
Unprompted review
Reply from Laptopbatterydirect
Dear IDEA Room,
Thank you very much for your kind feedback.
We are delighted to hear that the battery was easy to install in your Dell Chromebook and that it worked perfectly. It is great to know that you are satisfied with your purchase.
Your trust and your intention to purchase again mean a lot to us and motivate our team to continue providing reliable products and quality service.
Kind regards
laptopbatterydirect.net Team
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Buying is fine. Product quality is poor.
The purchasing experience went great. It was very easy to purchase. However, the battery I purchased for my laptop does not hold a charge after 5 months after installation the battery does not hold a charge and the laptop will instantly die if not plugged in.
March 17, 2026
Unprompted review
Reply from Laptopbatterydirect
Dear Anna Larsen:
Thank you for sharing your shopping experience with us.
We are pleased to know that your purchase process was smooth and convenient. However, we sincerely apologize to learn that you encountered a battery issue after a few months of use, as this is unusual for us.
Please rest assured that our customer service team has contacted you and is currently communicating with you to better understand the situation and provide a suitable solution.
We take product quality very seriously and are committed to ensuring that every customer receives proper support. Thank you for your patience and cooperation; we will resolve this issue as soon as possible.
Sincerely,
laptopbatterydirect.net Team
Very professional and prompt.the…
Very professional and prompt.the product work berry fine.i was help by them to choze the right product for me.Thanchyu berry much.
March 6, 2026
Unprompted review
Reply from Laptopbatterydirect
Dear Constantin Albu:
Thank you so much for your positive review! 😊
We are delighted to know that you found our service professional and efficient, and that our team was able to help you choose the right product. We are also pleased to hear that the battery is performing well.
If you need any assistance in the future, please feel free to contact us. We would be happy to help you.
Thank you again for your support! 🔋
laptopbatterydirect.net Team
Scam do not use this site
They sell batteries that say they are compatible with Asus gaming laptops but the battery will fail and shut my laptop off any time I play a game. Their idiotic fix was to only play games while plugged in. Followed every instruction to get a refund and after wasting hours proving it was faulty they refused to refund me. Total scam do not buy from this place.
March 5, 2026
Unprompted review
Reply from Laptopbatterydirect
Dear Remington Elder,
We are sorry to hear about the problem you are experiencing and we understand your frustration.
When you contacted our support team previously, we requested a screenshot of the discharge test so that our technicians could correctly diagnose the problem. Unfortunately, we have not received this information, making it difficult for us to identify the cause of the problem.
We sincerely hope to help you resolve this issue. If you can reply with a screenshot of the discharge test or any relevant information, our technical team will review it as soon as possible. Once the problem is identified, we will discuss a suitable solution with you, including a refund or replacement based on the test results.
We are always committed to ensuring that our customers receive properly functioning products and satisfactory service.
Thank you for your cooperation, and we hope we can resolve this issue for you as soon as possible.
Sincerely,
Laptopbatterydirect.net Team
The product is very good quality and…
The product is very good quality and the communication on varying stages of shipping was very good.
December 20, 2025
Unprompted review
Reply from Laptopbatterydirect
Dear D.K. Richardson,
Thank you very much for your positive feedback!
We’re pleased to hear that you are satisfied with the quality of the product and that our communication throughout the different stages of shipping was clear and helpful.
Keeping our customers well informed and delivering reliable products are very important to us, and your comment is a great encouragement to our team.
Thank you again for choosing us. We look forward to serving you again in the future.
Sincerely,
The laptopbatterydirect.net Team
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Item was exactly as described
Item was exactly as described, shipping timeframe as detailed, good quality battery. I would recommend this merchant to others.
November 29, 2025
Unprompted review
Reply from Laptopbatterydirect
Dear Virginia,
Thank you very much for your positive feedback. We are delighted to hear that the product you received matched the description perfectly, arrived within the expected delivery time, and that you are satisfied with the battery quality.
We greatly appreciate your recommendation – it means a lot to us.
Please feel free to contact us if you need any further assistance in the future. We are always happy to help.
Sincerely,
The laptopbatterydirect.net Team
I am writing in response for feedback…
I am writing in response for feedback regarding my recent purchase. While I appreciate the prompt delivery, I am extremely dissatisfied with the quality of the product I received.
I would like to highlight the following critical issues:
Defective Performance: After installing the battery and ensuring it was fully charged, the laptop only runs for approximately 30 minutes before the battery dies.
Product Condition: Based on this poor performance, I have strong reason to believe that the battery I received is used or refurbished. A brand-new battery for this specific laptop model should maintain a charge for at least 2 to 3 hours.
Consumer Rights: As a paying customer, I expect to receive a product that matches the description and quality standards advertised. I would like to understand how you address consumer rights and ensure quality service, as receiving a battery in this condition is concerning.
December 4, 2025
Unprompted review
Reply from Laptopbatterydirect
Dear Daya Simkhada:
Thank you for contacting us and providing detailed feedback. We sincerely apologize for the battery issue you encountered and fully understand your concerns.
The short battery life you described is not normal for a newly replaced battery. Thank you for informing us of this defect.
Rest assured, we only provide brand new batteries. However, the product you received clearly does not meet our standards, and we sincerely apologize for any inconvenience this may cause.
We fully respect your consumer rights and are committed to providing products that meet product descriptions and quality expectations. To resolve your issue as quickly as possible, we can offer you the following solutions:
Free battery replacement, or a full refund if you wish.
Our after-sales customer service has contacted you via email. Please check your email and reply; we will process your request immediately.
We value your shopping experience! Thank you again for bringing this issue to our attention. We will do our best to resolve your problem as soon as possible.
Sincerely,
laptopbatterydirect.net Team
Battery is coming from China!
Is New Jersey a real address? I ordered a battery 2 weeks ago and its coming from China! If I knew that before purchasing I would have never bought it! Is it coming here by boat? 🙁 LBD20251026204709756209 Ordered on October 26 !!! STILL NOT HERE!!!
October 25, 2025
Unprompted review
Reply from Laptopbatterydirect
Dear Eddie Junior:
Thank you for contacting us regarding your order. We sincerely apologize for the confusion and delays you may have experienced.
While the product page indicates it can be shipped from our local warehouse in New Jersey, to ensure sufficient stock, some orders may be shipped from our overseas fulfillment centers. This can sometimes affect delivery times. We understand this wasn't explicitly stated when you purchased the order, and we sincerely apologize for any inconvenience this may cause.
According to our records, your order is currently en route. International standard shipping times may take longer than domestic shipping times, but we are closely monitoring your package to ensure it arrives as quickly as possible.
Thank you very much for your patience and understanding. Our customer service has contacted you to provide the latest tracking information and estimated delivery date. We can contact you to apply for compensation if you wish.
Thank you again for your order and for bringing this issue to our attention.
Sincerely,
laptopbatterydirect.net Team
The correct battery
The correct battery, at a good price, delivered promptly. This is all I wanted, and this is what I received.
October 24, 2025
Unprompted review
Reply from Laptopbatterydirect
Dear Rod Ressell,
Thank you for taking the time to share your feedback!
We’re glad to hear that you received the correct battery at a good price and with prompt delivery.
Your satisfaction is our top priority, and we truly appreciate your trust in us.
Kind regards,
laptopbatterydirect.net Team
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Battery is correct but at critical low stqte of charge
Battery is correct and delivered fairly quickly, but was completely discharged to a critical level, like <5%. This is not good and probably has damaged the life of this battery. I wonder how long it sat on the shelf?
October 14, 2025
Unprompted review
Reply from Laptopbatterydirect
Hi David,
Thank you for your honest feedback and for bringing this to our attention.
We’re glad to hear the battery model was correct and delivered quickly, but we’re sorry that it arrived with a very low charge.
Please note that for safety during international transport, batteries are required to be shipped at a low charge level (typically below 30%).
This does not affect their lifespan — once recharged and calibrated through a few full charge/discharge cycles, the performance will stabilize.
If you notice any issues after using it for a few days, please let us know and we’ll be happy to assist further or arrange a replacement if needed.
Thank you again for your understanding and for choosing us.
Best regards,
laptopbatterydirect.net Team
Satisfaction!
I buy used laptop(Acer Travelmate) on Tradera Auction, with old battery. The laptop didn't work well I had to restart all time. Then I installed new battery and now laptop work much better!
I am satisfied!
October 13, 2025
Unprompted review
Reply from Laptopbatterydirect
Dear Stefan Hansson,
Thank you for sharing your experience with us!
We're happy to hear that the new battery has improved the performance of your Acer Travelmate and that you're satisfied with your purchase. 🙏
Your feedback means a lot to us—it helps us know we're on the right track.
If you need assistance or another replacement in the future, we'll be happy to assist you.
Sincerely,
The laptopbatterydirect.net Team
Perfect condition Battery
Perfect condition Battery, shipping was very fast.
September 10, 2025
Unprompted review
Reply from Laptopbatterydirect
Dear Mark Wnek;,
We’re happy to hear your battery arrived in perfect condition and that the shipping was fast. Thank you for sharing your experience with us — your satisfaction is our top priority!
We look forward to serving you again in the future.
Best regards,
laptopbatterydirect.net Team
HP Chromebook battery
I ordered a battery for my HP Chromebook and it was delivered more quickly than expected.
The battery was well packed and the included tools for installation were much appreciated.
Battery was easily installed and is working as expected and is a vast improvement over the old battery.
Much appreciated and highly recommended.
August 18, 2025
Unprompted review
Reply from Laptopbatterydirect
Dear Robert,
Thank you very much for your kind review. We are delighted to hear that the battery for your HP Chromebook arrived sooner than expected, was well packed, and that the included tools made installation easier.
It’s great to know that the new battery is working well and has improved your laptop’s performance. Your recommendation means a lot to us, and we truly appreciate your trust.
We look forward to serving you again in the future!
Best regards,
aptopbatterydirect.net
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Got the exact battery I needed based on…
Got the exact battery I needed based on laptop. Battery arrived quickly and included everything I needed. And the price was right
July 12, 2025
Unprompted review
Reply from Laptopbatterydirect
Hi,
Thank you so much for your kind feedback!
We're glad the battery was a perfect match and that everything arrived quickly and as expected.
Your satisfaction means a lot to us — we truly appreciate your trust and support.
Looking forward to serving you again!
Best regards,
laptopbatterydirect.net Team
Excellent transaction!
Excellent transaction!
Fair price and product was exactly as described.
July 3, 2025
Unprompted review
Reply from Laptopbatterydirect
Dear Customer,
Thank you so much for your kind words!
We're glad to hear you’re satisfied with the product and the overall experience.
Looking forward to serving you again!
Regards.
laptopbatterydirect.net Team
This company is a scam
This company is a scam. Save your money. I paid for the longer lasting, more expensive battery for my laptop (9hour) and got one that lasted 1 1/2 hours. They replaced with another that lasted 2 1/2 hours. When I requested a refund they said they could only refund 10%. I jumped through hoops and did everything asked to rectify this and got no assistance, DO NOT WASTE YOUR MONEY WITH THIS COMPANY. Zero customer service.
July 9, 2025
Unprompted review
Reply from Laptopbatterydirect
Dear Customer,
We're sorry to hear that the battery did not meet your expectations. We understand how frustrating this must have been and truly regret the inconvenience caused.
Please note that actual battery life can vary significantly depending on each user's specific usage habits, system settings, and software environment. It is not possible to guarantee a fixed usage time for all users, even with the same model.
That said, although the product was not defective and functioned within normal performance ranges, we still processed a 50% refund as a gesture of goodwill to resolve the matter.
As per our warranty policy, batteries are consumable products and will naturally degrade over time due to regular use — this is considered normal wear and is not covered as a product defect.
We value your feedback and will continue working to improve both our product quality and customer experience. Thank you for giving us the opportunity to make things right.
Thank you again for your comments, and we’re sorry for the inconvenience caused.
Regards.
laptopbatterydirect.net Team
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