LateRooms.com Reviews 1,531

TrustScore 4 out of 5

4.0

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the staff for their friendliness, helpfulness, and accommodating nature, making their stays pleasant and stress-free. Many people found the prices to be remarkably competitive and excellent value, often including benefits like breakfast and taxes, and being cheaper than booking directly with hotels. However, some people were dissatisfied with the booking process, encountering issues like incorrect dates, unconfirmed reservations, or hotels having no record of their booking upon arrival. A few other people also felt that the website descriptions were inaccurate, leading to disappointment regarding room features. Additionally, some customers mentioned difficulties with location details, such as finding parking or the property itself, and occasional issues with hotel amenities or responsiveness.

What people talk about most

Booking process

Reviewers highlight ambiguous aspects of the booking process. While some customers found the booking process... See more

Price

Users describe positive interactions with price, often finding excellent and competitive rates, with some... See more

Location

Customers consistently note ambiguous experiences with location. Many reviewers praise good, central, and... See more

Website

People report ambiguous experiences with the website. Many customers found the site easy to use for booking... See more

Staff

Customers had positive experiences with staff. Many reviewers praised the staff for being friendly, helpful,... See more

Based on these reviews

Rated 4 out of 5 stars

Free parking and nice central location. Friendly and helpful staff and very relaxing stay. Room was clean, good value compared to others and had everything I needed. If you are expecting luxury then... See more

Company replied

Rated 4 out of 5 stars

I needed an extension for my stay as we encountered an unforeseen issue when meeting up with family but unfortunately this hotel could not accommodate us so we had to wait in the car in the basement c... See more

Company replied

Rated 4 out of 5 stars

The accommodation was very clean and nicely presented, but facilities were basic. The biggest issue for me was to discover that parking is only available during the night (from memory, from early even... See more

Company replied

Rated 4 out of 5 stars

I came to know laterooms while organizing my business journey to Romania. The availability of hotels in big cities is very good. I can't say the same for small towns, though.

Company replied


Company details

  1. Travel Aggregator
  2. Hotel

Written by the company

Whether you’re looking for a city break, a business trip or a last-minute airport hotel, you’ve come to the right place. At LateRooms, we’ve got hotels to suit everyone and every budget. We’re the place to come for last-minute hotel deals. If you need a room for tomorrow, we’ve got you covered. But that’s not all we do. Planning a trip away in a few months, or an epic road trip? We can help with that too. You can save 15% on thousands of hotel rooms by becoming a LateRooms member (psst, it’s free!). Pick from every hotel and room type – from luxury suites and spacious family rooms to spa hotels and cheap and cheerful crash pads. With over 100,000 hotels in the UK alone, you won’t find a bigger range of UK properties anywhere else. Plus, we’ve got a huge selection of international hotels, so you can swap London or Edinburgh for Paris or a beach holiday abroad.


Contact info

4.0

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Easy booking

Very easy to make my booking

March 14, 2026
LateRooms.com logo

Reply from LateRooms.com

Hi Lisa,

Thank you so much for your lovely review! We’re delighted to hear you found it very easy to make your booking.

We hope you have a fantastic stay and look forward to helping you book again in the future.

Best wishes,

Rebecca

Rated 5 out of 5 stars

Very good

Very good. Hopefully there'll be no problems in a month's time when I actually stay at the hotel.

March 14, 2026
LateRooms.com logo

Reply from LateRooms.com

Hi Alaric,

Thank you so much for your lovely review! We’re delighted to hear you had a positive experience booking with us.

We hope your stay goes smoothly and is just as enjoyable as you expect, and we look forward to helping you with any future bookings.

Best wishes,

Rebecca

Rated 4 out of 5 stars

Efficient response

Efficient response

March 13, 2026
LateRooms.com logo

Reply from LateRooms.com

Hi Jane,

Thank you so much for your review! We’re pleased to hear you found our response efficient.

We hope you have a fantastic stay and look forward to helping you book again in the future.

Best wishes,

Rebecca

Rated 5 out of 5 stars

Excellent

Very pleased with the booking process of booking my room with late room .com

March 13, 2026
LateRooms.com logo

Reply from LateRooms.com

Hi Charles,

Thank you so much for your lovely review! We’re delighted to hear you were pleased with the booking process.

We hope you have a fantastic stay and look forward to helping you book again in the future.

Best wishes,

Rebecca

Rated 5 out of 5 stars

Helped me more than any other hotel…

Helped me more than any other hotel booking apps.

March 7, 2026
LateRooms.com logo

Reply from LateRooms.com

Hi Cath,

Thank you so much for your wonderful review! We’re delighted to hear that LateRooms has been so helpful for you — that’s exactly the experience we aim to provide.

We look forward to helping you with your next booking!

Best wishes,

Rebecca

Rated 5 out of 5 stars

Really easy booking offered the best…

Really easy booking offered the best prices with no hidden charges

October 19, 2025
LateRooms.com logo

Reply from LateRooms.com

Hi Stephen,

Thank you so much for your lovely review! We’re thrilled to hear you found the booking process easy and appreciated our transparent pricing too.

We hope you have a fantastic stay and look forward to helping you book again in the future.

Best wishes,

Rebecca

Rated 5 out of 5 stars

Best value

Very easy to book

March 6, 2026
LateRooms.com logo

Reply from LateRooms.com

Hi Roger,

Thank you for your review. We’re really pleased to hear you found the booking process very easy — that’s exactly what we aim for!

We hope we can help you find another great stay in the future.

Best wishes,

Rebecca

Rated 1 out of 5 stars

Booked a hotel through this company

Booked a hotel through this company, arrived at said hotel to check in and was met with a phone number and a locked door. No reception staff inside. Rang the number , straight to voicemail. Waited 2 hours and nothing and had to booked elsewhere. Trying to get my money back from these thieves but no one will contact me and no phone number available.. avoid at all costs, I normally use booking.com and have never had a problem needless to say I won't be using this company again!!!

February 28, 2026
Unprompted review
LateRooms.com logo

Reply from LateRooms.com

Hi Steve,

Thank you for taking the time to share your experience with us. We’re really sorry to hear about the situation you encountered at the property — arriving to a locked building without being able to check in is understandably very upsetting and not the experience we want for our customers.

Your booking was made through our website but was fulfilled via Booking.com. We don’t have any record of prior contact from you regarding this booking. If you used the “contact us” link in your booking confirmation, your message would have been sent directly to Booking.com.

We would still really like to help you raise a complaint and refund request with them. Please contact us at support@laterooms.com with your booking details and we will support you in escalating this matter.

We’re very sorry for the inconvenience and frustration caused and hope we can help bring this to a resolution.

Best wishes,

Rebecca

Rated 4 out of 5 stars

Quick easy service

October 21, 2025
LateRooms.com logo

Reply from LateRooms.com

Hello,

Thank you for your review. We’re really pleased to hear you found the service quick and easy — that’s exactly what we aim to deliver.

We hope we can help you with your next stay.

Best wishes,

Rebecca

Rated 3 out of 5 stars

Hotel very dated for the Price

Hotel very dated for the Price
Pool area needs a big make over very grubby
breakfast was ok

Good location central and parking was included in price

March 1, 2026
LateRooms.com logo

Reply from LateRooms.com

Hi Carly,

Thank you for taking the time to share your feedback. We’re pleased to hear you found the location convenient and appreciated the included parking.

We’re sorry to hear that the condition of the hotel and pool area didn’t meet your expectations, particularly in relation to the price paid. Your comments regarding the décor and cleanliness are important, and we’d be happy to raise this feedback with the property for their review.

If you’d like us to do so, please feel free to contact us at support@laterooms.com with your booking details.

We appreciate your feedback and hope we can help you find a stay that better meets your expectations next time.

Best wishes,

Rebecca

Rated 5 out of 5 stars

Beautiful hotel

Beautiful hotel
Food amazing
Grounds perfect
Staff where really good attentive

February 28, 2026
LateRooms.com logo

Reply from LateRooms.com

Hi Therese,

Thank you so much for your lovely review of LateRooms.com. It sounds like you had wonderful time!

We hope to help you find another great stay again soon.

Best wishes,

Rebecca

Rated 5 out of 5 stars

Easy to book and use the site

Easy to book and use the site. Hotel as described. No problems. Definitely use again

August 11, 2025
LateRooms.com logo

Reply from LateRooms.com

Hi John,

Thank you for your review of LateRooms.com! We’re delighted to hear you found the booking process easy and that the hotel was as described with no problems during your stay. That’s exactly the experience we aim to provide.

We really appreciate your feedback and look forward to helping you with your next booking.

Best wishes,

Rebecca

Rated 5 out of 5 stars

Easy to use site

Easy to use site. With all the information you need on each hotel/accommodation.

February 21, 2026
LateRooms.com logo

Reply from LateRooms.com

Hi Margaret,

Thank you for your lovely review of LateRooms.com. We’re really pleased to hear you found the site easy to use and helpful for finding all the information you needed.

We hope we can help you find another great stay in the future.

Best wishes,

Rebecca

Rated 5 out of 5 stars

Easy to access website and competitive…

Easy to access website and competitive prices.

February 21, 2026
LateRooms.com logo

Reply from LateRooms.com

Hi Sharon,

Thank you for your lovely review! We’re so pleased to hear you found the website easy to use and our prices competitive.

We look forward to helping you with your next stay.

Best wishes,

Rebecca

Rated 3 out of 5 stars

It’s not quite as smooth as other…

It’s not quite as smooth as other similar sites.
Does not provide best price in comparison to other sites.

February 13, 2026
LateRooms.com logo

Reply from LateRooms.com

Hi,

Thank you for taking the time to leave a review. We’re sorry to hear you felt the booking experience wasn’t as smooth as it could be and that you found prices elsewhere to be more competitive.

We do offer a Price Match Promise to ensure our customers can access the best available rates, and we’re always working to improve both our site performance and value offering. If you’d like to share any further feedback on how we can improve, please feel free to contact us at support@laterooms.com — all feedback is very welcome.

Best wishes,

Rebecca

Rated 5 out of 5 stars

Nothing to dislike here.

October 29, 2025
LateRooms.com logo

Reply from LateRooms.com

Hello,

Thank you so much for your 5-star review of LateRooms.com.

We’re thrilled to hear you had a great experience booking with us — that’s exactly what we love to see!

We really appreciate you taking the time to share your feedback and hope we can help with another great stay again soon.

Best wishes,

Rebecca

Rated 4 out of 5 stars

Pleasant and good value stay

Free parking and nice central location. Friendly and helpful staff and very relaxing stay. Room was clean, good value compared to others and had everything I needed. If you are expecting luxury then maybe look elsewhere but for a good value and pleasant stay, I would definitely recommend.

February 17, 2026
LateRooms.com logo

Reply from LateRooms.com

Hi Steve,

Thank you so much for your lovely review.

We’re delighted to hear you found your stay relaxing and good value for money — that’s exactly what we aim to deliver.

We really appreciate your recommendation and hope we can help you plan another great stay again soon.

Best wishes,

Rebecca

Rated 5 out of 5 stars

Excellent

Hi
Lata rooms were very good and managed my request .
I shall be using them again ...
Chichester Inn was excellent.
Thanks very much

February 15, 2026
LateRooms.com logo

Reply from LateRooms.com

Hi Robin,

Thank you for your lovely review! We’re really pleased to hear we were able to manage your request and that you enjoyed your stay at the Chichester Inn.

It’s great to know you’ll be using us again! We look forward to helping with your next booking.

Best wishes,

Rebecca

Rated 2 out of 5 stars

Very expensive in terms of value for…

Very expensive in terms of value for money and last minute "deal"

February 15, 2026
LateRooms.com logo

Reply from LateRooms.com

Hi Stephanie,

Thank you for your review. We’re sorry to hear that you felt the last-minute deal didn’t offer the best value for money - we completely understand how disappointing that can be.

Please do remember that LateRooms offers a Price Match Promise, ensuring that our customers always get the best available rate. We hope you’ll give us another opportunity for your next booking so we can provide an experience that better meets your expectations.

Best wishes,

Rebecca

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