Our visit to tienda home, was very good from Start to finish. The assistant Leo, who took us around the shop & helped us choose the mattress we wanted was very helpfull, The whole process from the... See more
Company replied
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Our visit to tienda home, was very good from Start to finish. The assistant Leo, who took us around the shop & helped us choose the mattress we wanted was very helpfull, The whole process from the... See more
Company replied
Ordered my sofas and was kept updated throughout. They arrived almost 2 weeks before anticipated. They were well packed and the delivery guys set them up and took away my old one. Lovely comfy sofas a... See more
Company replied
5 times promises that the missing cable for our relaxsofa would be delivered in 2-3 days (2x in Finestrat store, 2x via WhatsApp, 1x by email). In the end it took 14 days to send a missing ‘standard’... See more
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Very helpful sales assistant, even though the store was busy we were looked after extremely well. Constant updates as when the delivery was due, and actually arrived on time. The delivery men where po... See more
Company replied
Written by the company
Especialistas en la venta online de colchones, sofás, bases, canapés, almohadas y más artículos para hacer de tu casa un sueño. Destacamos por ser una de las empresas pioneras en el comercio electrónico en España y la primera en el sector del descanso. Cuando iniciamos la venta a través de internet, en el 2003, el e-commerce todavía no estaba plenamente desarrollado.
Actualmente contamos con el mayor catálogo en productos de descanso y tapicería de toda Europa, para que todos nuestros clientes encuentren el producto que mejor se adapte a sus necesidades.
Para ello trabajamos con los mejores fabricantes a nivel nacional e incluso contamos con un departamento de I+D+I con el que desarrollamos nuestros propios productos bajo la marca HOME, lo que nos permite ofrecer los mejores precios del mercado.
En La Tienda HOME estamos orgullosos de poder contar con un equipo de profesionales que trabajan día a día para hacer más grandes los valores de la empresa.
Avenida de Alicante 150, 46702, Gandia, Spain
Replied to 100% of negative reviews
Typically replies within 24 hours
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Our visit to tienda home, was very good from Start to finish. The assistant Leo, who took us around the shop & helped us choose the mattress we wanted was very helpfull,
The whole process from then on was very efficient, with daily updates via email on the status of our order. The delivery was via email & messenger & arrived on the day & time stated.
We highly recommend this company.
Ian & Liz Bennett

Reply from La Tienda HOME
Great communication. Kept us informed every step of the way. Product just arrived and looks good. Seems to be good quality, but need to use it first.

Reply from La Tienda HOME
This is the best way to upgrade your house with amazing stuff I feel good , I sleep good and dream good all Thanks for good mattress and bed I bought 😁😁😁

Reply from La Tienda HOME
From Gandia store purchase of our sofa with Priscilla to delivery it was a great experience, no complaints, would recommend

Reply from La Tienda HOME
Ordered my sofas and was kept updated throughout. They arrived almost 2 weeks before anticipated. They were well packed and the delivery guys set them up and took away my old one. Lovely comfy sofas at a great price

Reply from La Tienda HOME
Very helpful sales assistant, even though the store was busy we were looked after extremely well. Constant updates as when the delivery was due, and actually arrived on time. The delivery men where polite and efficient. Overall I would recommend this store.

Reply from La Tienda HOME
Tube una incidencia con la base y me la solucionaron bastante rapido. Lo unico es que los plazos de envio son demasiado largos.

Reply from La Tienda HOME
5 times promises that the missing cable for our relaxsofa would be delivered in 2-3 days (2x in Finestrat store, 2x via WhatsApp, 1x by email).
In the end it took 14 days to send a missing ‘standard’cable from Villena to Albir by courier 🤦♂️

Reply from La Tienda HOME
From the start I had good service from the lady in the shop when I bought my armchair to the delivery company. I had one small problem though one of the legs on my armchair was shorter than the other 3. But the home store sent out a repair man straight away and he sorted this out at my home. So first class service from start to finish. And I am really happy with the quality and comfort of my new armchair. I would highly recommend the home store to anyone. Just a first class company.

Reply from La Tienda HOME
They were very informative all way through the process of purchasing. Delivery's of the suite was earlier than expected by a couple of weeks. Delivery was smooth and set up of the suit was also done professionally

Reply from La Tienda HOME
Information exelent about payment, delivery, etc. On time, friendly, proffesional

Reply from La Tienda HOME

Reply from La Tienda HOME
Excellent customer service from start to finish, I ordered a sofa, the lady in the shop was very friendly and helpful, and sorted everything out, delivered on time, delivery people also very good.

Reply from La Tienda HOME
The corner (sofa) is beyond amazing- comfortable, beautiful.. and the team is so professional.. and the installment options is amazing

Reply from La Tienda HOME
They did a great service ,kept me informed, delivery went well ,pleasant staff ,

Reply from La Tienda HOME
From purchasing to delivery and install, all was a good experience

Reply from La Tienda HOME
The entire experience of buying, delivery and assembly was excellent. The sales assistant was charming, friendly and helpful. The delivery arrangements were precise. The delivery drivers were excellent. Assembly was simple and chairs exactly what we wanted and good value

Reply from La Tienda HOME
Happy with the sofa bed I got, it’s good quality. Delivery was also very fast.

Reply from La Tienda HOME
Very bad, my bed is broken and I try to contact them. I get a WhatsApp with an AI that keeps asking the same question. The at one point an agent comes along and wants more videos and pictures. Then I get again the AI and a notification they will come back in a couple of days. I'm moving house so I dont have time to wait for this nonsense. And I have a broken bed how am I supposed to sleep on top of it. It's very bad quality, I weigh 60kg only slept alone on it, how could it break? How does it hold a person of 120kg or more??

Reply from La Tienda HOME
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