While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Beauty Product Supplier

Written by the company

Bringing her expertise in creating natural, radiant looks to the masses, Laura Mercier launched her eponymous brand in 1996. Celebrating individuality and the transformative power of beauty, the collection emphasises the art of perfecting skin with light, buildable coverage and wearable tones. From the iconic Laura Mercier Translucent Loose Setting Powder to Flawless Fusion Ultra-Longwear Foundation, each formula is designed to suit a diverse range of skin types and tones.


Contact info

3.2

Average

TrustScore 3 out of 5

10 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

LOVE, LOVE, LOVE!!!

First, I just cannot believe that there are actually slightly more negative one star reviews than positive five star reviews! Weird. And, there are only nine reviews before mine here! Very strange, as I have had SEVERAL totally perfect purchases so far in 2026. Several transactions that all went very smoothly with fast deliveries! Although the prices are high - for me - probably not for you, I decided to try the tinted sunscreen in both blurry and dewy finishes, and three different shades, too, until I found my 100% perfect shade. All three shades were wearable, but "On Silk" was the absolute best - ironically, the first one I tried! I am 76 and have used many, many different sunscreens over the decades to avoid wrinkles and brown spots. I use it faithfully 365/24 in any kind of bad weather, as per my dermatologist. I must say - this stuff is terrific! I look great, in my humble opinion. So, I am spending a bit more than formerly, BUT the results are even better. I think the secret is: so many shades/tints - subtle differences, and the lightness of the products. It does not look like I am wearing a mask. You cannot go wrong buying from this honorable, reliable, trustworthy, professional company. Both their sunscreen lines (dewy and blurry!) rock and rule!!! Go for it!! But you must use it ALL the time to save your skin from the wicked sun!

April 12, 2026
Unprompted review
Advertisement
Rated 1 out of 5 stars

Want to know my color for foundation

Want to know my color for foundation, so I provided my email. Result of it never arrived but I received plenty of unnecessary commercials. If I had known my color, i’d proceed to buying but what the hell are the influx of commercials without the result email? So dishonest, I’d proceed to block your email and everyone beware

March 10, 2026
Unprompted review
Rated 5 out of 5 stars

Big shout out to Michelle she was…

Big shout out to Michelle she was amazing! Great knowledge and communication! Beautiful products! I’m beyond thrilled to have found this company, only wish I had found them sooner! If you haven’t tried, you are missing out! ✨

February 20, 2026
Unprompted review
Rated 1 out of 5 stars

Mercier Pure Canvas Primer no longer gives pearly glow


For many years one of my favourite products was Laura Mercier’s Pure Canvas Primer. New under-the-radar changes seem to have been made to its formulation. Its consistency is now more ‘watery’ and, most importantly, the pearly illuminating particles are gone, ruining what had been a terrific product. The tube is also now significantly smaller. The previous glow and pearly shimmer it brought to the skin is now completely absent, making the purchase a complete waste.

January 25, 2026
Unprompted review
Rated 5 out of 5 stars

Great colour shades

Great colour shades - very complimentary to different skin tones and textures. I love the blushes and mascaras. Great customer service, too!

December 1, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

New make up

Lush colours..... very good quality products.....at very competive prices...really good communication about delivery ( not easy this time of the year!)

October 27, 2025
Unprompted review
Rated 5 out of 5 stars

Sumptuous Caviar Hydra-Creme lipstick

I have just discovered your Caviar Hydra-Creme lipstick. I purchased Palais Royal first. I love the pop of colour. I also love that it is so creamy and stays on a lot longer than many expensive lipsticks I have tried. I loved it so much that I went out and purchased St Germain too.

I'm such a blab that I've told all my friends about your sumptuous lipstick. I hope they get some too.

October 21, 2025
Unprompted review
Rated 1 out of 5 stars

Not informed 1 item out of stock

Placed order, it arrived with one item missing, said processing. Contacted customer service who said I had been sent an email to say it was out of stock and that I needed to check my spam folder....... Already done that and obv no email......trying to blame technology! Wasn't charged for item but no email to say it was out of stock and still said processing on my account. First and my last order with them.

September 17, 2025
Unprompted review
Rated 1 out of 5 stars

Great products - they just never arrive!

I ordered three items on 3rd September, they were due to be delivered latest 9th September. Didn't appear. I contacted the company and they said the order hadn't been processed. They opened another order. Two weeks on still not arrived, not even 'on the way'. It's a shame because the products are great, but I'll never order from this website again.

September 17, 2025
Unprompted review
Advertisement
Show reviews in all languages. (10 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look