Every single time, clients report a "daily limit reached" error when trying to pay their invoice with the Pay Later option. Then, they have to wait one hour to try again. And it doesn't work again. Th... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Sean Womack and the team at LawPay has been outstanding. They answer our questions promptly and address our concerns. LawPay (usually) picks up the phone on the second or third ring, which we really a... See more
Could Use Improvement on Affirm Credit. No one bothered to explain that when client's apply to finance their legal fees, if they are approved, they are asked to pay a large down payment. If they had... See more
Law pay is easy to use with Smokeball, the problem is the reporting and batching of payments is almost impossible to reconcile every day. It seems to be missing some information though. We don't recei... See more
Company details
About 8am LawPay
Written by the company
Contact info
3700 N. Capital of Texas Highway, Suite 300, 78746, Austin, United States
- 1-866-376-0950
- experts@lawpay.com
- www.lawpay.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 57% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The software is hard to use and…
The software is hard to use and provides very little information (e.g. outstanding invoices). Quickbooks is a far better software. Clients are confused and have stopped using it almost all together.
My experience has been great
My experience has been great. It is remotely easy to get everything working.
Law Pay is a fantastic platform for…
Law Pay is a fantastic platform for sending invoices and collecting payment for legal services. I highly recommend Law Pay.
LawPay is Excellent
LawPay is excellent on every level: from customer service to program performance to range of payment acceptance available. I highly recommend LawPay to any attorney who wants to be able to accept a wide variety of payments!
Excellent experience with LawPay
Excellent experience with LawPay. Instant customer service, incredibly helpful and useful web interface. Cannot recommend highly enough.
Not everything we expected
We're happy with the ability to collect payments online and to have a link on our website. The service fees are less than many other credit platforms. However, we're not pleased with the "pay over time" aspect from Affirm. We've yet to have a client get approved for it, so we're not collecting the full fee upfront and still working on payment plans ourselves. Affirms standards seem to be a little high.
The most encouraging part of starting my practice over again after COVID ...
After spending 5 years as a judicial staff attorney in Florida and then 15 years at Westlaw (now Thomson Reuters) where I spent the early part of my legal career migrating attorneys from print to online to cloud environments, I launched my own practice in 2019 only to have to shut it down due to COVID. I was very reluctant to start my practice over again primarily because my time spent as a solo practitioner was met with serious challenges, with the most notable being getting paid.
However, the Florida Bar's membership program discounts led me to Law Pay where I sought to verify the Bar's ringing endorsement of Law Pay's services. After a demo of Law Pay's functionality with one of its account managers who kept things extremely professional yet refreshingly casual, I can honestly say that of all the solutions available to assist attorneys with their practices, Law Pay's seamless and intuitive offerings have been the most encouraging part of starting my practice over again, and I can't wait to jump back in.
Awesome and efficient email receipt to…
Awesome and efficient email receipt to client and easy to see payment history on each client. Thank you LawPay
LawPay has eased and simplified the…
LawPay has eased and simplified the invoicing and collection aspects of running my mediation practice
Easy to use and cost effective for our…
Easy to use and cost effective for our firm. Client's appreciate the option to pay online by following a link.
I like the fact that when I call…
I like the fact that when I call customer service, I can get a live person relatively quickly who I can understand, and they can answer my questions. I have used other similar platforms in the past and I have experienced very long wait times and the customer service person was hard to understand.
So glad I started accepting credit…
So glad I started accepting credit cards - amazing service
Could Use Improvement on Affirm Credit.
Could Use Improvement on Affirm Credit.
No one bothered to explain that when client's apply to finance their legal fees, if they are approved, they are asked to pay a large down payment. If they had that large down payment to make, they'd just pay it toward their legal fees. We do love the automatic scheduling option for recurring payments.
My experience with Lawpay has been…
My experience with LawPay has been exceptional. It was easy to join. Payments through debit and credit cards have been processed promptly. My CSR person Bobby Bookout answered all of my questions.
I am very pleased with everything.
Everyone is always very helpful.
Great service!
We just started using Law Paw recently
We just started using Law Paw recently. It has been great so far! As soon as the payment is made, we receive an email notification which is essential. Everything working well so far.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








