Having ordered some kit from the website for a job a few days later and said kit arriving not working I was feeling a bit tight on time to fix the issue. Visiting my local branch in Bath we managed to... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Straight forward to deal with offered slightly more than quoted on trade-in product, honoured a reduced offer price on purchased product at time of enquiry which was finished by time of purchase, (al... See more
Amazing customer service, the man working was very very kind and generous. Also incredibly knowledgeable and was able to help me out when I needed it. Will definitely be going back for any of my camer... See more
I have been looking for a particular model of binoculars and they were virtually out of stock everywhere and then I came across Camera Exchange. Item in stock, free next day delivery, fantastic review... See more
Company details
Written by the company
Established in Guildford in 1956, London Camera Exchange have grown to be the UK’s premier Specialist Photographic Retailer with 26 nationwide high street locations. An employee-owned business since March 2021 that continues to evolve and build on an unrivalled 67 years of heritage. We deliver award-winning service, provide impartial expert advice and knowledge across the widest selection of cameras, lenses, binocular and optical equipment from the industry’s leading brands. As our name suggests, we are also the best place to trade-in or trade up for photographic equipment. We look forward to welcoming you in one of our high street stores or our web shop.
Contact info
13 Cheap street, BA1 1NB, Bath, United Kingdom
- 01225462234
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 91% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service and pricing.
Fair pricing. Accurate description and photos. Fast delivery time and shipping included in the price. Well packed.
Excellent service, highly recommended.
Exceptional service from London Camera…
Exceptional service from London Camera Exchange. Item arrived before actual delivery date and outstanding customer service when I phoned up for extra information about the lens I was purchasing from London Camera Exchange.
Easy to understand
Easy to understand. Good communication. fast delivery. good binoculars . Thanks
Very prompt delivery and extremely…
Very prompt delivery and extremely pleased with my monocular.
Fast delivery, good binoculars.
The ordered binoculars arrived quickly and work fine.
Good experience all round
They stocked the very hard to find model of binoculars I was looking for (Nikon Monarch M7+, everyone else had the M7). Delivery was quick, no fuss.
Looks as described
The item was quick and easy to purchase. It was well packaged and looks as described (not used yet). Slight delay in delivery but that was the courier.
Excellent service and top of the range…
Excellent service and top of the range products
Bought a pair of binoculars online.
Bought a pair of binoculars online.
Order was acknowledged virtually by return.
Delivery was prompt and as promised.
Excellent
great communication with good updates on delivery product also arrived well would recommend and use again
Well done LCE
LCE had the item I wanted at a reasonable price and I received the item in good time and in good condition. All I could ask for.
Great service buying a second hand…
Great service buying a second hand camera online. Thank you.
Item as described
Fast and efficient service from start to finish 1.4 tele converter as good as described will use LCE again
LCE - Consistently good
My order was fulfilled quickly and everything was present. Precisely why I return to this supplier.
Great liaison with Sammi at Bath
Great liaison with Sammi at Bath, god price, delivery secure and on schedule.
Exceptional phone service
Exceptional phone service by a lady with a lovely voice.
Very pleased with item.
Couldn’t have been more helpful and…
Couldn’t have been more helpful and understanding. An excellent experience.
Fantastic service
Graeme went way above and beyond the realm's of great service to sort out an order I had messed up by ordering the wrong item.
Thank you !!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







