London Camera Exchange - Hereford Reviews 

487
TrustScore 5 out of 5

4.8

16 Widemarsh Street, HR4 9EW Hereford, GB


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See what reviewers are saying

Rated 5 out of 5 stars

LCE was able to offer a new body for an old Canon SLR EOS 100 at a very reasonable price. Assistant was well informed and their advice was reassuring. Replacement was delivered two days after placing... See more

Rated 5 out of 5 stars

Very good px price offered, prompt attention to the transaction and speedy delivery. Thanks also to the Newcastle branch for getting my px lens down to Hereford in an efficient manner - an obvious adv... See more

Rated 5 out of 5 stars

Another set of used camera equipment and accessories shipped to me in Tanzania by way of the UK with zero issues! The equipment was well-cushioned for the air transfer and subsequent bus transfers to... See more

Rated 5 out of 5 stars

I visited the LCE store in Bath and was able to try out the camera before later buying on line. Staff let me take the camera outside so that I could use it in "real" conditions. As staff were so helpf... See more


Company details

  1. Camera Store
  2. Binoculars Store
  3. Photo Shop

Written by the company

Established in Hereford as Melgray Photographic in 1979 and we joined the LCE group in 2015. We have an outstanding reputation and are well known for our sales of new & used photographic products. We also offer specialist services including passport pictures, video/cine film transfer to DVD and digital formats and instant print kiosks for memory cards and mobile phones users. We are a small friendly, professional and knowledgeable team of three - Manager Neil, Jack and Caine with offer many years of experience in this business between us.


Contact info

  • 16 Widemarsh Street, HR4 9EW, Hereford, United Kingdom

  • 01432272655

4.8

Excellent

TrustScore 5 out of 5

487 reviews

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4.8

All reviews

(487)

2,771 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service!

LCE was able to offer a new body for an old Canon SLR EOS 100 at a very reasonable price. Assistant was well informed and their advice was reassuring. Replacement was delivered two days after placing an order. Excellent service. Thank you

July 28, 2026
Rated 5 out of 5 stars

Excellent

Bought a lens for a decent price, and was as new condition. Arrived next day and excellent communication. Would defo buy from LCE again

July 24, 2026
Rated 1 out of 5 stars

It's now 3/8 and still didn't receive…

It's now 3/8 and still didn't receive it.
DPD won't take it to a pick up point.

Ridiculous

I was at home waiting for DPD,my delivery window was 8am to 12pm, I received a message at 11.43am saying sorry we missed you, the photos were of a cul de sac in another area of Wolverhampton they didn't even try to deliver it. So no I didn't miss it.

I received another message at 12.51pm saying the same. So what's going on then??

I immediately forwarded the photos and message to you via email please check!

I have all messages, emails, photos as evidence.

Please don't make out I was in the wrong as I was waiting for the delivery.

DPD messed up massively!

July 29, 2026
London Camera Exchange - Hereford logo

Reply from London Camera Exchange - Hereford

Dear Karl

Thank you for taking the time to leave a review. We completely understand how frustrating this situation must have been.

Unfortunately, after two failed delivery attempts, the battery is now being returned to us. Our courier options are limited when it comes to the transportation of lithium batteries.

Our Hereford store will be in touch shortly to arrange a prompt refund or discuss an alternative solution with you.

Due to the nature and value of the goods we supply, DPD require a signature upon delivery. Unfortunately, this means they are unable to leave the parcel in a safe place, with a neighbour, or redirect it.

We sincerely apologise for the inconvenience caused and appreciate your patience.

Kind Regards

Your LCE Team

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