DO NOT BUY FROM THIS COMPANY!
I would strongly advise against purchasing from Learn to Lash!!
DO NOT FALL FOR THEIR PRETTY INSTAGRAM AND ADVERTISING POSTS- THEY ARE SCAMMING!
I purchased their online lash course and kit in March for nearly £250. After placing my order, no kit was ever sent. I contacted the company multiple times asking for an update on my order and requesting support, but every message was completely ignored.
At first I gave them the benefit of the doubt and kept waiting for a response. As time went on and no response ever received from this company I soon realised it was a scam! I eventually had to raise a dispute through Klarna. Initially, the refund was declined because Learn to Lash provided fake shipping information to Klarna.
The most frustrating part is that the company had plenty of opportunity to respond to me (over 2 months at this point) yet they had no issue responding to Klarna dispute asap. For an online training course where ongoing support, communication, and certification are key parts of the service, this level of customer service is completely unacceptable.
After nearly three months of chasing the issue, I finally received a refund from Klarna, but it was a lengthy and stressful process!
When researching the company further, I noticed comments on Instagram from other customers reporting similar issues or asking for responses to messages. All of those were deleted and hidden by the company, which only increased my concerns.
DO NOT EVER BUY from Learn to Lash. Fortunately, I managed to get my money back after battling for 3 months total. This was extremely stressful for me and delayed me massively from getting started with lashing. How they can scam innocent beginners just trying to learn a new skill and create a new livelihood is disgusting!!