Leaseplans by Photoplan Reviews 

27
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Darryl was very prompt and courteous by email. He found out that I didn't need all of the service for which he originally quoted and reduced the price accordingly. Kept to his timescale and gave assur... See more

Company replied

Rated 5 out of 5 stars

Darryl,who dealt with our case was professional,thorough and friendly throughout. He dealt with our case swiftly,responding to our request to deal with the matter urgently. Very impressed with the ser... See more

Rated 5 out of 5 stars

Excellent experience with Darryl. Turned our request around in 24 hours including minor amendments that we requested Would highly recommend. Well priced too

Company replied

Rated 5 out of 5 stars

Trustworthy people, professional work, flexible approach, and young energy. Some 35 plans for a block of flats, requested amendments at no extra cost. Thanks Photoplan! Have a nice day!

Company replied

Company details

  1. Online Marketing Agency

Information provided by various external sources

Lease plans by Photoplan produce Land registry compliant Lease plans of Residential and Commercial Properties Please call us on 0203 384 7766.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

27 reviews

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4.7

All reviews

(27)

8 reviews in the last 12 months

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Rated 5 out of 5 stars

Darryl was very prompt and courteous by…

Darryl was very prompt and courteous by email. He found out that I didn't need all of the service for which he originally quoted and reduced the price accordingly. Kept to his timescale and gave assurance without prompting. Fast, reasonable and reliable.

August 3, 2026
Unprompted review
Leaseplans by Photoplan logo

Reply from Leaseplans by Photoplan

Thanks so much for taking the time to leave such a thoughtful review.

I'm really pleased we could tailor the service to what you actually needed and save you some money in the process. We always aim to be transparent, keep our promises on timescales, and make the whole process as straightforward as possible.

Thank you again for your recommendation – it's genuinely appreciated, and I look forward to helping you again in the future.

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Rated 5 out of 5 stars

Great service

Had plan done without surveyor as only a small piece of garden being sold, much less complicated that I thought it was going be, great communication from Darryl, drawn promptly so we can now get on with the sale, great service - thank you.

June 9, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent experience with Darryl

Excellent experience with Darryl. Turned our request around in 24 hours including
minor amendments that we requested
Would highly recommend. Well priced too

May 28, 2026
Unprompted review
Leaseplans by Photoplan logo

Reply from Leaseplans by Photoplan

Thank you, Cynthia, for your kind review. We're delighted to hear that you were pleased with the turnaround time and that the amendments were completed quickly and efficiently. Your recommendation means a lot to the Lease Plans team, and we appreciate you taking the time to share your experience. We look forward to working with you again in the future. 😊

Rated 5 out of 5 stars

Darryl

Darryl,who dealt with our case was professional,thorough and friendly throughout. He dealt with our case swiftly,responding to our request to deal with the matter urgently. Very impressed with the service and highly recommend them.

May 25, 2026
Unprompted review
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Rated 5 out of 5 stars

Fast, efficient, professional - look no further for leaseplans

absolutely brilliant, responded to my online request within minutes, came within days, the chap that attended was polite, professional and got on with the job without any fuss at all. Got the report within 48 hours, the tweaks I needed they did immediately. If you need a leaseplan and don't have the time to waste, these are the guys to call.

January 22, 2026
Unprompted review
Rated 5 out of 5 stars

Really good service and quick turn around

I have used them a few times now and have to say they have always been so helpful. On a couple of occasions the work had to be done asap and they really worked to get my plans back in time which I very much appreciated.

September 4, 2025
Unprompted review
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Rated 5 out of 5 stars

Excellent Service

I needed some lease plans carried out on short notice and was really impressed by the prompt and professional service. A big thank you to Darryl for his help throughout the process. Would definitely recommend.

July 22, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Quick and great plans! Darryl is a pleasure to work with.

October 23, 2024
Unprompted review
Leaseplans by Photoplan logo

Reply from Leaseplans by Photoplan

Thank you so much for your fantastic review! We're thrilled to hear that you're happy with our service and the speed of our plans. Your five-star feedback means a lot to us. We look forward to working with you again!

Rated 2 out of 5 stars

Clearly a poor workman blames his tools.

Instructed Photoplan to photograph an expansive, show stopping country estate (covered by an NDA). We chose Photoplan due to the lovely case studies shown on their website (our usual photographer doesn’t like to travel that far from his usual patch). We had never used Photoplan before.

The resulting photos were, quite frankly, terrible and completely unusable for this calibre of property/client which was super disappointing considering the price (which we unfortunately paid in good faith, ahead of seeing the photos).

The angles were skew-wiff & bizarre. Many wonky photos, or strange shots cutting off half of a window frame for example, or not centring the image on the focal point. It looked like an amateur photographer trying to do his best, rather than a professional property photographer.

Ben had photoshopped a blue sky in, but unfortunately used exactly the same sky (& cloud formation) across all images which is absurd for obvious reasons.

Some photos had been made super colourful & some were really dull. The pack of photos was not harmonious.

The property benefits from an incredible view and we have zero usable shots of the view – which is one of the main selling points of the property. There is also a grand staircase and not one photo has the whole staircase in it.

Initially, I tried to (really politely, and probably more kindly than i should have!) query the shots to see if anything could be done with editing or perhaps a re-visit but was immediately met with an incredibly rude & unhelpful response. Ben stated the property is ‘’neglected’’ and the ‘’lack of wow factor’’ was ‘’due to the property being vacant’’. We have staff living & working on site daily, and the property is cherished, and absolutely not neglected.

Ben also stated that he didn’t have enough time to complete the photography – instead of 1 day on site, he said he should have been hired for a whole week to capture the necessary shots (despite me providing him with floorplans, site plans, the address, square footage of the property etc etc in advance).

Naturally I was very offended by these comments, and frustrated that his lack of preparation was blamed on the client. I would expect a photographer (who does this day-in-day-out) to have asked all of the relevant questions he needed to, in order to ensure he was properly prepared & happy to do the job. And if he expects to need a certain amount of time on a job due to its size, then he should have told the client and we could have organised that.

I tried a few further times to politely resolve the situation without being so blunt about the state of his work, unfortunately he refused to engage with me to try and come to a happy conclusion for both of us.

The whole situation was very bizarre.

We have since managed to get our normal photographer to visit and his photos were fantastic!

Clearly a poor workman blames his tools.

August 9, 2024
Unprompted review
Leaseplans by Photoplan logo

Reply from Leaseplans by Photoplan

This has nothing to do with this business. https://www.leaseplans-photoplan.co.uk/ You have written two reviews. This is a separate business...

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Rated 5 out of 5 stars

Trustworthy people

Trustworthy people, professional work, flexible approach, and young energy. Some 35 plans for a block of flats, requested amendments at no extra cost.

Thanks Photoplan! Have a nice day!

December 3, 2018
Unprompted review
Leaseplans by Photoplan logo

Reply from Leaseplans by Photoplan

Thanks so much for the work and look forward to working with you on future projects! Have an awesome day
...

Rated 5 out of 5 stars

We would highly recommend Leaseplans by…

We would highly recommend Leaseplans by Photoplan - Darryl and Martin consistently provide a prompt service and are very efficient in making minor amendments.

November 14, 2018
Unprompted review
Leaseplans by Photoplan logo

Reply from Leaseplans by Photoplan

Many thanks for taking the time to review our service and glad it's very positive!

Rated 5 out of 5 stars

An excellent company

An excellent company
Staff are very polite, very professional, and punctuality is excellent.
Companies prices are set reasonable as should be everything in life.
Wish them all the best, will use them again.

June 18, 2018
Unprompted review
Leaseplans by Photoplan logo

Reply from Leaseplans by Photoplan

Thanks for the amazing review. We hope you have a great day.

Rated 5 out of 5 stars

Excellent Service

We were impressed by the service provided as we had an urgent need for a leaseplan. Within 3 days of making the appointment we had the draft leaseplan to review. A very thorough, professional and efficient service at a reasonable price. Highly recommended

April 28, 2018
Unprompted review
Leaseplans by Photoplan logo

Reply from Leaseplans by Photoplan

Excellent Review, thanks so much Tony!

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Rated 5 out of 5 stars

12 leaseplans

Commissioned Photoplan to produce 12 leaseplans in a block of flats. Great communication and service from beginning to end. Very pleased with the professionalism. minor alterations required were carried speedily and at no extra charge.

April 11, 2018
Unprompted review
Leaseplans by Photoplan logo

Reply from Leaseplans by Photoplan

Thanks for the review!!!

Rated 5 out of 5 stars

Excellent service

Excellent service, extremely efficient and could not be more helpful. Definitely the people to go to. Thank you Photoplan.

April 5, 2018
Unprompted review
Leaseplans by Photoplan logo

Reply from Leaseplans by Photoplan

Thanks, Caroline! Have a great day...

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