Lebara Mobile (DK) Reviews 14,608

TrustScore 5 out of 5

4.9

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See what reviewers are saying

Rated 5 out of 5 stars

Minh was very helpful and knew his job well. He recommended the best solution for me and thankfully helped to correct the misinformation which his colleague had provided on an earlier call.

Rated 5 out of 5 stars

I asked for a refund for the money the app had charged me by mistake, and it was done without any problems. Julie, an employee (operator), helped me with this. Thank you very much for your understan... See more

Rated 5 out of 5 stars

I had a great experience with Lebara support today thanks to Tristan. I ordered a new eSIM but didn’t receive the activation email, so I contacted support through chat. Tristan responded immediat... See more

Rated 5 out of 5 stars

I switched to another provider for some months due to a discount on a purchase but instantly moved back to Lebara when the binding period finished. Their customer service is really fast and willing to... See more

Company details

  1. Mobile Network Operator

Written by the company

Lebara Mobil - Ring billigt fra din mobil til udlandet og i Danmark

Written by the company

Spar penge
Vi hjælper vores kunder med at spare penge ved at tilbyde favorable priser, så alle vores kunder kan holde tæt kontakt med famile og venner.
Mere end bare lave priser
Vi ved, at vores kunders behov er både rationalle og følelsesmæssige, og dette er grundlaget i alt hvad vi gør. Vi har designet vores services til at være nemme at bruge og tilgængelige for vores kunder når som helst, og de tilpasset vores kunders behov. Vi opfordrer alle ansatte til at arbejde frem mod dette mål, og vi tror på, at vi gør en positiv forskel i vores kunders liv.
Vi giver tilbage til vores kunder
Grundstenen i Lebaras kultur er vores ønske om at give noget tilbage igen og gøre en forskel for de samfund, vores kunder kommer fra, og dermed også for deres familie og venner.

Contact info

4.9

Excellent

TrustScore 5 out of 5

15K reviews

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Rated 5 out of 5 stars

Customer services

Mark assisted me in making sure that my new SIM card will be delivered. Mark responded very fast even in a Friday evening and he was very kind.

March 6, 2026
Unprompted review
Rated 2 out of 5 stars

Absolutely mental Support

I've been unable to use my mobile data all morning. Everything works fine on other networks, Telenor and 3 are fully operational, there's no planned outage anywhere.

Today is a Saturday morning. I've got NO WAY to contact Support until Monday morning. That means I'll lose two full days of my internet connection with Lebara without them even knowing I've got an issue. Incredible situation they've put me in...

March 7, 2026
Unprompted review
Rated 5 out of 5 stars

Shereen was so helpful and nice

Shereen was so helpful and nice. At first I thought they are scam but I call few times - and they help me to understand how they operate and answer my questions. So I recommend it

March 6, 2026
Unprompted review
Rated 5 out of 5 stars

Magnus

Magnus, Amaantara Massage & Wellness is grateful for your swift resolution, response and quality customer service. You're good at your work . Thank you

March 5, 2026
Unprompted review
Rated 5 out of 5 stars

Great client service

great experience, I got helped in a polite and fast way. the operator was kind and patient and resolved the problem.

March 5, 2026
Unprompted review

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