Had to make repeated reminders to ask the team to clear the anomaly . Finally they did it after 2 months
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Excellent service. The gentleman sent me a message as soon as I ordered the product and sent it very quickly. Carefully wrapped. I'm very pleased.
Quick, the gentleman we spoke with was kind and realistic with my son. As soon as we paid he sent the article. Quick, well received, professionally packaged. I was very happy. The only thing that was... See more
It works good, but it could be better (should be easy nowadays) if it was possible if the site was in more languages for those who not speak perfect French
Company details
Written by the company
Petites annonces gratuites d'occasion (immobilier, voiture, moto, produits d'occasion, locations de vacances, offres d'emploi, services de proximité, animaux ...).
Contact info
France
- www.leboncoin.fr
4.4
Excellent
299K reviews
Asks customers to review
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I cant use m’y money in the account.
I cant use m’y money in the account.
Why you trap my money if im not able to use block the use but dont allow me to do transaction and then block my money
February 25, 2026
Reply from leboncoin
Hello Mariano,
Unfortunately, I am unable to assist you through this platform.
I encourage you to contact our Customer Service team, who will be able to answer your questions and provide a solution to your situation.
Our team can be reached via the contact form link at the bottom of the article relevant to your request in the Help Center.
Have a good day,
Team leboncoin
All was very good
February 20, 2026
Transaction rapide facile et securisee
February 19, 2026
Parfait !!!
February 19, 2026
Bon site mais trop de frais additionnel…
Bon site mais trop de frais additionnel (protection Leboncoin) et service client qui ne sert pas a grand chose...
February 17, 2026
Excellente communication et rapide…
Excellente communication et rapide réponses
Produit conforme aux descriptions
Vente authentique
February 16, 2026
Great options offered by Leboncoin The options offered by Leboncoin were…
The options offered by Leboncoin were robust and have me confidence to follow through on the purchase. The seller was also very responsive and processed the purchase rapidly.
February 15, 2026
I won’t recommend leboncoin to…anyone
I won’t recommend leboncoin to anyone,for the first time in years they have made me realize they can’t be trusted, a platform where you can’t return a broken object, and if you will do they ask you to go through a long process within 72 hours, imagine buying a product from someone here in France but was fabricated in china and they expect you to get in touch with the company for some unnecessary stuff over an outdated product? No they made me a victim to a scammer and I will say they are tolerating scammers to keep scamming people on their platform and their counterpart insurance partner neat can not be trusted to so guys becareful what business you decide to do with them it won’t be of any good, I’ve used Vinted and leboncoin and I will choose Vinted everyday henceforth. Shame on you all for leasing your platform to scammers without any surveillance 👎🏾👎🏾👎🏾👎🏾👎🏾👎🏾👎🏾👎🏾👎🏾👎🏾👎🏾
January 24, 2026
Unprompted review
Reply from leboncoin
Hello Francis,
I'm sorry your experience on our platform was disappointing.
As part of our Secure Transaction service, you have 3 days from the date you receive your package to report any compliance issues to our team via the secure messaging system.
Unfortunately, after this period, the seller's payment is automatically released. We are then no longer able to intervene in this transaction.
For more information, please see our following article:
https://assistance.leboncoin.info/hc/fr/articles/4403502326290-Acheteur-que-faire-si-le-produit-ou-le-lot-re%C3%A7u-n-est-pas-conforme-%C3%A0-l-annonce
Protection Panne is an optional service that protects you against breakdowns of used electronic and household appliances purchased on leboncoin.
In the event of a breakdown, your appliance will be repaired free of charge or you will receive a 100% refund if it cannot be repaired by our partner Neat.
The appliance must be in working order at the time of purchase confirmation: any problem discovered upon receipt falls under the Secure Transaction (non-conformity) procedure, and not under Breakdown Protection.
Team leboncoin
as of now I never experienced any…
as of now I never experienced any problem especially in dealing with different sellers. the platform is very good. highly recommended.
February 11, 2026
Amazing
How to not love this platform?
I've made countless deals on it, and so far the experience has been great.
January 13, 2026
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